
Harper Volkswagen
Knoxville, TN
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Excellent work and customer service I purchased my vehicle from Harper VW nearly a year ago. I still regularly speak to the person I purchased it from (Trever) in his ongoing commitment I purchased my vehicle from Harper VW nearly a year ago. I still regularly speak to the person I purchased it from (Trever) in his ongoing commitment to customer service. Any questions or concerns about my vehicle and the warranties that I purchased are immediately addressed. The service department is spectacular. Steve, the service manager, always takes care of me quickly and efficiently. I am provided a loaner car as well as an accurate and reasonable time frame in which to expect my maintenance/repairs to be completed. I would encourage everyone who needs a new or used vehicle or vehicle service to check them out. More
Harper VW service center Nothing but the best @Haroer VW service center on each service visit these folks are professional & honest. Our vehicle is a diesel Passet so we don’t Nothing but the best @Haroer VW service center on each service visit these folks are professional & honest. Our vehicle is a diesel Passet so we don’t have to visit Harper VW service center often but they’re always on time & competently done. For the various diesel recalls Harper VW Service has always treated us professionally & not as an afterthought. I’ve owned 17 Volkswagen vehicles & should I purchase another it’ll be from Harper VW More
Scheduled Maintenance This Tiguan is my third VW from Harper. Service has always been excellent and they have NEVER tried to sell me something that was not needed. Their Se This Tiguan is my third VW from Harper. Service has always been excellent and they have NEVER tried to sell me something that was not needed. Their Service Department is probably the biggest reason I continue to drive Volkswagens! More
Great Service! Simply the best car buying experience, period. I would recommend Harper Auto Square to anyone looking for a new or used car. Looking forward to buying Simply the best car buying experience, period. I would recommend Harper Auto Square to anyone looking for a new or used car. Looking forward to buying many more cars there in the future. More
buying a new atlas Great place to buy a car in and out no pressure at all this was my 3rd car from the harpers and i will be buying more Great place to buy a car in and out no pressure at all this was my 3rd car from the harpers and i will be buying more More
First service visit. Impressed Took my sons 2009 Jetta in for recall service. They took care of the problem in one day. The service manager was exceptional. Polite, courteous, pr Took my sons 2009 Jetta in for recall service. They took care of the problem in one day. The service manager was exceptional. Polite, courteous, professional. I had a chance to spend some time in the sales room and the sales people were top notch also. In no way suffocating but provided me with a lot of information and attention. More
Excellence per usual! Unscheduled stop for tire notice on my Tiguan Busy lunchtime on Saturday but you’d never know by the reception I received. Got right on it, found a n Unscheduled stop for tire notice on my Tiguan Busy lunchtime on Saturday but you’d never know by the reception I received. Got right on it, found a nail on my tire and fixed it . Out of there in about 30 min . Steve and his crew are the best!!!! More
My experience with Harper VW I have never been a fan of purchasing automobiles but, my experience at Harper Volkswagen was definitely my best car buying experience. Everyone I met I have never been a fan of purchasing automobiles but, my experience at Harper Volkswagen was definitely my best car buying experience. Everyone I met was extremely polite instead of pushy and helpful, efficient and kind. I highly recommend them. More
Excellent Service Service was fast and efficient. Wait time was actually as described when I set up the appointment. Waiting area was clean. My observation was there Service was fast and efficient. Wait time was actually as described when I set up the appointment. Waiting area was clean. My observation was there was very little waiting from all the customers that came in during that time. More
Best experience and value Awesome experience really appreciated Steve Sherlock and the rest of the staff especially sales manager. Harper will be our first choice in buying a c Awesome experience really appreciated Steve Sherlock and the rest of the staff especially sales manager. Harper will be our first choice in buying a car period. Steve and sales staff stayed late when they did not have to to help us we had driven an hour and a half and they did everything they could to make it smooth for us. highly recommend Steve Sherlock and I belive his name was Keno I hope I got that right and the service was top notch. More