Back

Harper Volkswagen

Knoxville, TN

4.7
945 Reviews

9901 Kingston Pike

Knoxville, TN

37922

Directions

By Type

Showing 945 reviews

March 04, 2019

Great service Everyone was great. Friendly and professional. Did the work that had to be done and check if something else needed attention. Will definitely come bac More

by ElyHdz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
March 03, 2019

Best car buying experience ever!!!! Steve Holmes is the best salesman I’ve had, he’s not pushy and I truly felt he had mine and my family best interests first. Rick made the loan process More

by mdean5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Holmes, Rick
March 02, 2019

2006 VW Beetle ❤️ Excellent service department. Super helpful and friendly guys. Only place my Lady Bug ever goes. I have places closer, but it is worth the drive. More

by Beetle06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Jarred and Chris
February 25, 2019

Twice as Nice! Recently, we had our CC and Toureg serviced at HarperVW. Steve and Chris did a great job coordinating the appointments and communicating details along More

by CandyO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Chris
February 21, 2019

Tiguan repair Overall we are pleased with the service we received on our 2012 Tiguan. Communication about what repairs are covered by warranty, what is being done a More

by oldman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
February 21, 2019

My baby I have had my beetle for 5 years and I would not take her anywhere else. I have even been out of a service plan for 2 of those years and still would More

by Kar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
February 18, 2019

Broken Key Ken in parts ordered a new key for us. It arrived the next day which was great since our key had broken off and was missing. Chris in service worked q More

by Eternal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken in parts & Chris in Service
February 12, 2019

Simple oil change Been going to Harper VW for 10 + years. Have yet to be disappointed in their service. Always efficient, courteous and friendly. A little expensive, bu More

by Tyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve & Mike
February 11, 2019

60,000 mile service I took my VW golf in early Saturday morning for its 60,000 mile check-up. My car was 5th or 6th in a line-up out side the building. Steve greeted me b More

by 13VW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
February 06, 2019

Service Had a pleasant experience with the service department. They worked around my schedule and offered a car to drive if it was needed. I had a recall and More

by LaraLouM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
...
26
...