Harper Volkswagen

"Class Act" I've had my 2014 Jetta in a couple of times and their service department is consistently knowledgeable, fast, and courteous. Free would be good but wh I've had my 2014 Jetta in a couple of times and their service department is consistently knowledgeable, fast, and courteous. Free would be good but what the heck! Check em out.You won't be disappointed. They are indeed a customer oriented "Class Act." More

Showed me respect and cooperation. Chris Brown was very knowledgeable and helpful as my salesperson. I went on a test drive by myself in a 2016 VW beetle and felt like I was 16 years ol Chris Brown was very knowledgeable and helpful as my salesperson. I went on a test drive by myself in a 2016 VW beetle and felt like I was 16 years old in Fresno CA. I am 67 years old and lived in Fresno from 10 - 16 years of age. So I purchased the vehicle. More

THIS is the way it’s supposed to work! If all Service Department operated like this and were as friendly as these folks there would be no quick lube‘s along the side of the road I Highly r If all Service Department operated like this and were as friendly as these folks there would be no quick lube‘s along the side of the road I Highly recommend these people More

Great service and friendly! We bought our daughter her first “non hand me down” car here and we couldn’t have ask for a better experience. I was dreading it but Chris Brown and R We bought our daughter her first “non hand me down” car here and we couldn’t have ask for a better experience. I was dreading it but Chris Brown and Rick Boring made it such an easy experience that we will most certainly will be back. Thanks Harper! More

Certified car We bought a certified Volkswagen and 7 months later we had battery failure. 5000 miles after driving off the lot. Of course none of your warranty's wi We bought a certified Volkswagen and 7 months later we had battery failure. 5000 miles after driving off the lot. Of course none of your warranty's will pay one. Find it hard to believe they didn't know if they are great at there job. Now just wondering what will be next that won't be covered. More

Harper's Service Department Saved the Day! I was recently driving through Tennessee on my way to Georgia when my ECM malfunctioned and gave me an error message stating that engine restart would I was recently driving through Tennessee on my way to Georgia when my ECM malfunctioned and gave me an error message stating that engine restart would not be possible, even though the AdBlue reservoir was full. I searched for the closest Volkswagen dealer while driving (no judgement, please - it was a stressful situation), and Harper Volkswagen popped up. I spoke with Steve in the Service department, and he told me to drive there and ask for him. He ensured that the right technician for my issue stayed (it was the end of the technician's day) and looked at my car. They were able to resolve the issue and get me on my way. I appreciate Steve going above and beyond to bail me out! More

Service Review I was very pleased w/my service experience @ Harper Volkswagen!!! The technicians were so polite and helpful. I was very comfortable in the waitin I was very pleased w/my service experience @ Harper Volkswagen!!! The technicians were so polite and helpful. I was very comfortable in the waiting area with many refreshment options. Much appreciate the clean rest rooms. Thank You More

Service department has a new customer Last summer I leased a GTI from another dealership. While I was totally dissatisfied with that location, I chose Harper Volkswagen to perform my firs Last summer I leased a GTI from another dealership. While I was totally dissatisfied with that location, I chose Harper Volkswagen to perform my first oil change. Andy assisted me and treated me with respect. He made me feel welcome as a new customer. A positive relationship with my car’s service department is very important to me. My family has bought and/or leased many vehicles from the Harper family and apparently I will continue by adding Volkswagen to my list. More

VW #3 Harper Volkswagen is the gold standard for sales and service. They took all the stress out of buying/leasing a new vehicle. I got the best advice and Harper Volkswagen is the gold standard for sales and service. They took all the stress out of buying/leasing a new vehicle. I got the best advice and support, and a great deal! More

This was our 4th purchase from a Harper dealership. We are obviously satisfied customers! We have owned an infinity, Audi, Acura, and now a Volkswagen. Always great service on the sales end and servic We are obviously satisfied customers! We have owned an infinity, Audi, Acura, and now a Volkswagen. Always great service on the sales end and servicing end. More