
Harper Volkswagen
Knoxville, TN
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Great freindly service I am from Canada and I had an issue with my car. They took me in right away and fis teh car. They had the replacement part in stock. I was back on the I am from Canada and I had an issue with my car. They took me in right away and fis teh car. They had the replacement part in stock. I was back on the road 90 mins after checking in. Tks More
Great Service Team Took my car in for oil change and a fuel pump recall. Staff is always friendly and courteous when I drop my car off for service. I always receive my c Took my car in for oil change and a fuel pump recall. Staff is always friendly and courteous when I drop my car off for service. I always receive my car back in a timely matter. I highly recommend Harper VW. More
Service Had my 10,000 mile service performed, and as always no problems. Jared was especially courteous and knowledgeable. This is my 3rd VW purchased from Ha Had my 10,000 mile service performed, and as always no problems. Jared was especially courteous and knowledgeable. This is my 3rd VW purchased from Harper. I asked Steve Holmes to look for a particular car, and he knew he had that vehicle with my exact specs, so while waiting on service I purchased #4 from Harper. I don’t look anywhere else. More
Always Fast Service The service department is always professional & courteous, a great bunch of people. I dropped my car off for an oil change for the next day and they f The service department is always professional & courteous, a great bunch of people. I dropped my car off for an oil change for the next day and they finished it up the same day, within an hour of me dropping it off. I would recommend to everyone to get there VW serviced here at Harper. More
Fuel Pump Recall/Warranty Very quick service and especially knowledgeable service desk personnel. They were up to date on VW recalls and worked additional work in without any d Very quick service and especially knowledgeable service desk personnel. They were up to date on VW recalls and worked additional work in without any delay. More
Terrific service Our experience the was great and our salesman Steve Holmes was terrific. Along with the other staff! Enjoying my new car. All the people there are v Our experience the was great and our salesman Steve Holmes was terrific. Along with the other staff! Enjoying my new car. All the people there are very friendly and helpful? More
Great service with no hassle Like most people I'm skeptical of dealerships, but Steve in the Service department has changed my tune. I've taken my car to Harper VW for just over 2 Like most people I'm skeptical of dealerships, but Steve in the Service department has changed my tune. I've taken my car to Harper VW for just over 2 years and not once have I been hassled or had an unnecessary service item pushed at me saying it was urgent. Steve always works me in as quickly as possible and ensures I get a loaner car that is the equivalent or nicer than my car. More
Great experience This is the second vehicle I have bought from Harper in the past 4 months, and I have not had a better experience anywhere else. I would recommend thi This is the second vehicle I have bought from Harper in the past 4 months, and I have not had a better experience anywhere else. I would recommend this dealership to anyone. I want to thank Cory Clark for making this a great experience and let him know when I am ready for another car I Will see him again. More
Experience was fine The dealership and service department are fine. I have had my car for less than 3 years and already have spent more on repairs and maintenance than I The dealership and service department are fine. I have had my car for less than 3 years and already have spent more on repairs and maintenance than I did the whole 14 years I had my Honda. Forgive me for being bitter but who has that kinda of money?? More
GREAT CUSTOMER SERVICE BY STEVE NICOLE Steve Nicole is an asset to Harper’s VW! He kept us well informed when we had service recently as well as arranged a ride home when we had to leave t Steve Nicole is an asset to Harper’s VW! He kept us well informed when we had service recently as well as arranged a ride home when we had to leave the vehicle overnight. He made getting service a breeze. In addition the service tech did a great job as well. Thanks Steve!! More