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Harper Volkswagen

Knoxville, TN

4.6
945 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 945 reviews

August 16, 2018

Great freindly service I am from Canada and I had an issue with my car. They took me in right away and fis teh car. They had the replacement part in stock. I was back on the More

by daniel J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
August 13, 2018

Great Service Team Took my car in for oil change and a fuel pump recall. Staff is always friendly and courteous when I drop my car off for service. I always receive my c More

by Kangaroo1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Andy
August 10, 2018

Service Had my 10,000 mile service performed, and as always no problems. Jared was especially courteous and knowledgeable. This is my 3rd VW purchased from Ha More

by Dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared in service, and Steve Holmes in sales
August 07, 2018

Always Fast Service The service department is always professional & courteous, a great bunch of people. I dropped my car off for an oil change for the next day and they f More

by mcmillan865
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of the service department
August 06, 2018

Fuel Pump Recall/Warranty Very quick service and especially knowledgeable service desk personnel. They were up to date on VW recalls and worked additional work in without any d More

by RAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Maxey
August 04, 2018

Terrific service Our experience the was great and our salesman Steve Holmes was terrific. Along with the other staff! Enjoying my new car. All the people there are v More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Holmes
August 02, 2018

Great service with no hassle Like most people I'm skeptical of dealerships, but Steve in the Service department has changed my tune. I've taken my car to Harper VW for just over 2 More

by 2012VWPassatOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole
July 27, 2018

Great experience This is the second vehicle I have bought from Harper in the past 4 months, and I have not had a better experience anywhere else. I would recommend thi More

by Aircooledclassic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Clark, Kimo, Rick
July 25, 2018

Experience was fine The dealership and service department are fine. I have had my car for less than 3 years and already have spent more on repairs and maintenance than I More

by Cindy1127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole
July 24, 2018

GREAT CUSTOMER SERVICE BY STEVE NICOLE Steve Nicole is an asset to Harper’s VW! He kept us well informed when we had service recently as well as arranged a ride home when we had to leave t More

by KNW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole
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