Harper Volkswagen

2016 Touareg An electronic issue with hatch door. We took it to other dealer while traveling. Was not fixed. Came back to Knoxville and took it to Harper. parts or An electronic issue with hatch door. We took it to other dealer while traveling. Was not fixed. Came back to Knoxville and took it to Harper. parts ordered, issue fixed. Thanks Steve and Harper VW team! I service my cars with Harper family of dealerships since 1994 (VW, Acura,Audi and Porsche) and I was never disappointed! Rudi More

Ultimately Great Service I had a blown out front tire to be replaced on my Passat. Although it took a while to prevail upon the Service Dept that the exact same tire must be a I had a blown out front tire to be replaced on my Passat. Although it took a while to prevail upon the Service Dept that the exact same tire must be available somewhere, they finally found one in North Carolina and had it shipped overnight to Knoxville. I had the new tire installed the following day. All is well that ends well! More

VW Passat I had a very good experience with Chris at Harper VW. He made it a smooth transition from trading in my Audi Q5 to a VW Passat that fit my changing ne I had a very good experience with Chris at Harper VW. He made it a smooth transition from trading in my Audi Q5 to a VW Passat that fit my changing needs. Buying/leasing a car is always a stressful situation, but he made the experience both enjoyable and easy. I would highly recommend him. More

Amazing service team I bought my 2010 New Beetle here at Harper and have had every service done only at Harper. An amazing service team. They always take excellent care of I bought my 2010 New Beetle here at Harper and have had every service done only at Harper. An amazing service team. They always take excellent care of my Beetle with the friendliest team you'll find anywhere. More

Great dealership Harper's always takes care of our service needs and they offer loaner vehicles. They are up front about the prices and call you if there are any chang Harper's always takes care of our service needs and they offer loaner vehicles. They are up front about the prices and call you if there are any changes. More

Amazing car buying experience If you dislike buying a car; go to Harper VW and experience what car buying should be. Ask for Steve Holmes (salesman). Thank you!a If you dislike buying a car; go to Harper VW and experience what car buying should be. Ask for Steve Holmes (salesman). Thank you!a More

My first Volkswagen Last week, I purchased my first Volkswagen ever, a Golf GTI. It is also my first experience with Harper. Chris Brown is a really nice and very knowle Last week, I purchased my first Volkswagen ever, a Golf GTI. It is also my first experience with Harper. Chris Brown is a really nice and very knowledgeable sales person and he made the whole purchasing experience very pleasant and relaxed. I am thrilled!! More

Yearly visit Every year about this time, my EOS goes to the dealer for new oil and a check up. This year new tires were in order. My visit was effortless. I was gi Every year about this time, my EOS goes to the dealer for new oil and a check up. This year new tires were in order. My visit was effortless. I was given a loaner for the day and was updated on time to return. Got lots of shopping done. My every need was attended to and every detail was explained. Thank you Steve. More

New car purchase I wandered into the showroom at Harper Volksgagen while I was waiting on my car and began looking at the 2018 Tiguam. A very nice and very informativ I wandered into the showroom at Harper Volksgagen while I was waiting on my car and began looking at the 2018 Tiguam. A very nice and very informative young man provided me with details and information that really increased my interest. After visiting with him another day, I was sold on this new vehicle. The purchasing experience was very comfortable and the follow-up by the sales person has been excellent. This is the third vehicle I have purchased from Harpers and it will not be the last. More

Routine service Excellent, excellent excellent!!! Since our first touareg we have continued to use Harper, for any service issue. And, if and when we're get a new veh Excellent, excellent excellent!!! Since our first touareg we have continued to use Harper, for any service issue. And, if and when we're get a new vehicle, we know we will stick with Harper. The service rep-Andy Maxie is an excellent employee, if he leaves, I don't know where we would go. He actually thinks ahead of the game and keeps us well cared for. Thank you Harper, for the service and your employees. I believe we do not know what to do without your wonderful staff! More