
Harper Volkswagen
Knoxville, TN
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Awesome experience! We are from Michigan but have a home in Seymour and we had an awesome experience at Harper Volkswagen. We purchased a 2018 atlas and we love it! Our s We are from Michigan but have a home in Seymour and we had an awesome experience at Harper Volkswagen. We purchased a 2018 atlas and we love it! Our salesman was Chris brown , he is so knowledgeable and very personable and helpful! when we googled a v.w. Dealership in Knoxville Harper v.w. came up and we had to chuckle as we have a granddaughter named Harper...it was meant to be! More
Treat you like family This is the best dealership experience I’ve ever had and I will be going back and telling all my friends. They treated us fairly and it was a very low This is the best dealership experience I’ve ever had and I will be going back and telling all my friends. They treated us fairly and it was a very low stress no pressure atmosphere! We got a VW atlas and we love it! More
Amazing, knowledgeable, friendly staff! Harper Volkswagon is unbeatable when it comes to service quality and customer service. As a first time buyer, I know no one better than Kimo and Chri Harper Volkswagon is unbeatable when it comes to service quality and customer service. As a first time buyer, I know no one better than Kimo and Chris to insure I make the best and safest choice for my family car. We are grateful for the trustworthy relationship we created and I would recommend Harper Volkswagon’s Atlas to anyone who is looking for a family car at a solid price! Just ask the knowledgeable staff at Harper and they will find the best fit for you. My family and I are very thanksful for their support, knowledge and customer service! They truly go above and beyond for their customers. More
Excellent customer focus. I have done business with Harper VW for 2 decades. The sales and service staff are always professional and go above and beyond every time. Todd Keye I have done business with Harper VW for 2 decades. The sales and service staff are always professional and go above and beyond every time. Todd Keyes in service is always helpful and gets issues taken care of in an efficient manner. I even purchase tires for my non VW vehicles from Harper. Entire staff is very personable. I give the whole team my highest possible recommendation to family and friends alike. More
Fantastic Customer Service I have been a customer of Harper Volkswagen for over 10 years. I have almost had a wonderful experience each and every time. I find the service depart I have been a customer of Harper Volkswagen for over 10 years. I have almost had a wonderful experience each and every time. I find the service department to be exceptional. They greet me by name and are always going out of their way to assist and meet the needs I have. More
Great hometown experience! 1st VW since my Bug 30+ years ago. We needed service on our Passat which we purchased recently. Steve in customer service delivered everything as pr 1st VW since my Bug 30+ years ago. We needed service on our Passat which we purchased recently. Steve in customer service delivered everything as promised and ahead of schedule which went above and beyond expectations. Thanks! You've got a new client. Also, the best T Shirts in town! More
Simply the best!!! Harper VW Service is always professional, courteous and accommodating. The Service Department brings recommended services to your attention but isn't Harper VW Service is always professional, courteous and accommodating. The Service Department brings recommended services to your attention but isn't pushy about getting these services done. More
Another exceptional Harper VW service experience During my Touareg sevice, Andy addressed all my inquiries, recorded them on the service list and documented the explanations. My last vehicle was a 2 During my Touareg sevice, Andy addressed all my inquiries, recorded them on the service list and documented the explanations. My last vehicle was a 2009 Audi Q5. I was aware of all the nuances of driving the vehicle and had received excellent customer service. Always wanted a Touareg and had the opportunity to purchase this one. I have to say that the customer service has met my expectations and in some instances gone above. Andy listened to me and helped me understand the differences in driving a VW (Touareg) compared to the Q5. Having a loaner is a major plus and gives me the opportunity to drive other models...most likely help with my next auto purchase decision. I love the Touareg ride on the highway...a nice comfortable ride with power when needed. I definitely recommend purchasing a VW from Harper. More
Another Satisfied Experience Brought my 2012 Passat in for its 60,000 mile service and air bag recall replacement. Got loaner and within three and one half hours my vehicle was r Brought my 2012 Passat in for its 60,000 mile service and air bag recall replacement. Got loaner and within three and one half hours my vehicle was ready for pickup, including being washed. I've always had a favorable service experience at Harper VW. Service at Harper is a good/great value. More
Great customer service. Steve is a great representative. He always explains things well and in a way I can understand. Great service and timing to be able to use a loaner car Steve is a great representative. He always explains things well and in a way I can understand. Great service and timing to be able to use a loaner car. More