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Harper Volkswagen

Knoxville, TN

4.6
944 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 944 reviews

October 14, 2017

Great experience as usual We had to bring or car at the last minute and they were accommodating and professional. Communication was fast and it took them less than a day to fin More

by Dr. D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarret
October 01, 2017

Wonderful employees! Andy Maxey (in service) and Trevor (in sales) are two of the most dedicated employees I have ever dealt with. They go to great lengths to make sure ev More

by REAkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Maxey and Steve
October 01, 2017

Buying a used vehicle I went online and looked at used trucks for about three hours. I found one at Harper Volkswagon that suited my taste and had very low mileage for the More

by Bob-Nissan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Bassett, Rick Boring
September 29, 2017

Harper performed warranty work perfectly I had a warranty issue with my Passat. Harper's arranged a loaner car for me and performed the work perfectly. The car was a good as new with no cha More

by Carl K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Niccole and Mike in Service
September 20, 2017

Accommodating with Service and Style The staff here is awesome! Everyone is knowledgeable and competent at what they do! Facility is top notch and so is the work. I wouldn't think of goin More

by Ryan wade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy M. Jarod and Trevor W.
September 18, 2017

Great deal and customer service I was treated with respect and the whole process of buying this car was the best I have had in 57 years of purchasing autos. The employees were honest More

by dcbtanasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brown, (finance man) and (used car appraise)r. (Sorry I forgot their names)
September 15, 2017

Professional, friendly and helpful Another great experience getting my Touareg service and repairs completed. Made a normally stressful situation easy to handle. The staff is very hel More

by Nancy Nolte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy, Steve
September 14, 2017

Great Car Buying Experience! Love J.R.! I was in the market for a crossover vehicle. I figured I would give the Tiguan a try. When I walked into the dealership, Phillip (online sales) gree More

by wabrooks327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Carr, J.R. Ross, Rick Boring
September 14, 2017

VW and Harper come through I have a 2010 Passat that had been blowing a particular fuse that would disable the car. In multiple times for repair and the VW and Harper took care More

by Romanf22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Maxley
September 09, 2017

Sales Great sales experience. Salesman (Mr. White) was great to deal with, very knowledgeable. Walked my wife through the different ways to set up her profi More

by Speegle4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trever White
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