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Harper Volkswagen

Knoxville, TN

4.8
920 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 920 reviews

July 29, 2017

recent service My service experiences at Harper Volkswagen has always been outstanding and my most recent service was none the less. Excellent in every way. Steve, More

by F Michael Combs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
July 21, 2017

Excellent Service every time Service is always professional and very knowledgeable. They are very welcoming and make you really feel like you're part of the VW family. Awesome. More

by Joseph Nimoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole
July 19, 2017

Excellent Service Team First time working with Harper VW. 10K mile check &oil change. They caught that software needed updating. Morning drop-off and afternoon pick-up. Frie More

by DerGolfIsDaBom!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
July 17, 2017

Above average dealership The whole experience was very pleasant. All smooth and did all we asked for quickly. Answered all my questions and seemed truly knowledgeable. Would More

by Tennisace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
July 15, 2017

Light on in engine and routine check-up We have been using Harper for a few years now and I'll tell you, the service is FANTASTIC! Andy, in the service department is so wonderful. But, to b More

by Annielaurence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy in the Service Department
June 24, 2017

Amazing Service. Battery died late afternoon and got a jump and drove to Harper VW. Arrived 20 min before service closed and left with a new battery. Tecs had left but More

by Vwfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
June 24, 2017

Awesome service My battery died and after arriving at Volkswagen without a service appointment, it didn't matter. They took my car straight back and within an hour, More

by abee77baby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
June 22, 2017

Superb purchase/buyback experience I just bought a new golf sportwagon to replace my Jetta sportwagon diesel that VW is buying back. Chris Brown was great. Best car buying experience More

by VW diesellover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris brown
June 21, 2017

Best service department around! Friendly helpful staff... everything was explained in detail.... was several times keeping me up to date on progress. Not gonna lie.... it was expens More

by ktownredhead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
June 19, 2017

Buy from Harper Volkswagen Last Wednesday I purchased a 2016 Honda Civic EX-T from Harper VW and it was the best car buying experience hands down! I'm recommending Harper VW to More

by Kandace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trever White & Bill Blair
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