Harper Volkswagen

Steve's the Bomb! Steve's patience is comforting. He helped fit me in when my car suddenly needed service. Then, the service was completed swiftly, getting me back on t Steve's patience is comforting. He helped fit me in when my car suddenly needed service. Then, the service was completed swiftly, getting me back on the road. Thanks, Steve! More

Great Service Department Took our 2004 Touareg in and they did their normal great job. Very attentive to every detail. The go out of their way to treat every customer right. N Took our 2004 Touareg in and they did their normal great job. Very attentive to every detail. The go out of their way to treat every customer right. Never disappointed. More

Repairs and Upgrades Dealership replaced a broken glove box and addressed "Check Engine" issues. Excellent service, great communication, and efficient timing. Harper has b Dealership replaced a broken glove box and addressed "Check Engine" issues. Excellent service, great communication, and efficient timing. Harper has become our location of choice for servicing and repairing our 2005 New Beetle. More

Service Staff Service staff when I picked up the car weren't very friendly at all. I'm new to the area from Atlanta and first impression wasn't great Service staff when I picked up the car weren't very friendly at all. I'm new to the area from Atlanta and first impression wasn't great More

Great Service We have used Harper VW's service Dept. since 2003 for all our service needs. Steve Nicole is great to work with and always takes care of us. This visi We have used Harper VW's service Dept. since 2003 for all our service needs. Steve Nicole is great to work with and always takes care of us. This visit was a regular oil change and air bag recall service. Work was completed and I was back in my vehicle in a timely manner. More

New Battery and a safety recall Steve Nicole took great care of me. He is the best when it comes to customer service. My car was taken care of in a very reasonable amount of time. Th Steve Nicole took great care of me. He is the best when it comes to customer service. My car was taken care of in a very reasonable amount of time. Thank you Steve! More

Excellent car buying experience! Trevor, sales consultant made our car buying experience easy. This is our 3rd VW (second Passat) - love it! Trevor is very knowledgeable and easy to Trevor, sales consultant made our car buying experience easy. This is our 3rd VW (second Passat) - love it! Trevor is very knowledgeable and easy to work with, as is Ricky in Finance - Highly recommend Harper VW. More

Replacing the air bag inflator on my 2013 VW Eos The service dept. replaced the air bag inflator on my 2013 VW Eos. They said it would take aoubt an hour & a half, which it did. I waited in their cus The service dept. replaced the air bag inflator on my 2013 VW Eos. They said it would take aoubt an hour & a half, which it did. I waited in their customer service waiting area which is very nice & comfortable. Overall it was a very good experience. I appreciate the mechanics replacing the air bag system in my car quickly & professionally. More

Airbag Recall Part Installed Harper's is always very considerate of your time! The service writers, and especially Steve Niccole, go out of their way to provide outstanding custo Harper's is always very considerate of your time! The service writers, and especially Steve Niccole, go out of their way to provide outstanding customer service. My Passat was ready sooner than promised, and as always, the car was returned in perfect condition. I have been a satisfied customer of Harper's since 2004. More

Recall on 2014 Passat Came in for a recall and everything went very well. No problems. In and out in a very short time. Very pleased. Have been using this service cente Came in for a recall and everything went very well. No problems. In and out in a very short time. Very pleased. Have been using this service center since purchasing our 2014 Passat at this dealership. More