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Harper Volkswagen

Knoxville, TN

4.8
920 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 920 reviews

February 20, 2023

Dustin was awesome to work with no pressure very easy buying experience will definitely recommend Harper Volkswagen to my friends. More

by Tina Ramseur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin, Rick Boring
Feb 20, 2023 -

Harper Volkswagen responded

Tina, thank you for the review! We are so glad to hear that Dustin delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Harper Volkswagen of Knoxville!

February 15, 2023

Jared is an awesome service rep. He kept me informed about my car. V W service Dept is great! More

by Mkfreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared in Service
Feb 15, 2023 -

Harper Volkswagen responded

We are thrilled to hear that Jared provided excellent support and communication. He and the team appreciate the feedback! Thank you for working with us here at Harper Volkswagen of Knoxville.

February 08, 2023

Very friendly and knowledgeable, took the time to check all parts before replacing the battery More

by Pamjrr1332
Recommend Dealer
Yes
Employees Worked With
John
Feb 08, 2023 -

Harper Volkswagen responded

Thank you for the five stars! The Harper Volkswagen of Knoxville team is always grateful to hear that our customers are happy with our work. Until next time!

February 03, 2023

Service writer (John) was very helpful and knowledgeable. Took time to understand all of my concerns. All were addressed by the mechanic and I received a detailed description of all the work performed. More

by Robert Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Robinson
Feb 06, 2023 -

Harper Volkswagen responded

It is great to hear that you felt taken care of by John. He and the team appreciate your support, Robert. Thank you for working with us here at Harper Volkswagen of Knoxville!

January 31, 2023

Our sales professional Marques was really great. He listened to our needs and found us the perfect vehicle. He was not pushy at all. This is our 3rd vehicle purchase with the Harper brand. More

by major1916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marques Pair
Jan 31, 2023 -

Harper Volkswagen responded

Thank you for choosing Harper Volkswagen of Knoxville again to help you with your car search. We will gladly let Marques know he provided a great buying experience. Enjoy your newest ride!

January 17, 2023

First time at Harpers, I was pleasantly surprised! Everyone was very helpful and friendly. The transaction was made smoothly without much haggling. I’ve already told several friends how happy I am wit More

by Dcorcoran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Holmes, Rick Boring
Jan 17, 2023 -

Harper Volkswagen responded

Thank you for this great review of Harper Volkswagen of Knoxville, D.J.! Our team is dedicated to finding the best deals for our clients, so it is exciting to hear that we exceeded those expectations. Enjoy the new ride and keep us in mind for any future needs!

January 10, 2023

My 2012 Passat has always been serviced by Harper VW. I've always been treated with courtesy and the work has been as expected. See no reason to find alternate service. More

by pgstrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Mike Clem
Jan 11, 2023 -

Harper Volkswagen responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Harper Volkswagen of Knoxville team. Drive safely, and we hope to see you back again down the road!

December 30, 2022

John Robinson in service went above and beyond to get my sons vehicle back on the road. Caught in a jam to get his Passat fixed so he could get back to school after Christmas break, John and the people in t More

by bcordesphn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Robinson
Jan 03, 2023 -

Harper Volkswagen responded

Thank you for this great review of Harper Volkswagen of Knoxville! It is exciting to know that we were helpful in a pinch! John and the team are here to help with any of your service needs!

December 22, 2022

Awesome service. Very timely. Jarred was very professional and courteous. Would definitely recommend to anyone. More

by Dave
Recommend Dealer
Yes
Employees Worked With
Jarred
Dec 23, 2022 -

Harper Volkswagen responded

Thank you for the kind words and thoughtful review! We are delighted that Jarred and our team provided you with top-notch service and we look forward to assisting you next time. -- Harper Volkswagen of Knoxville Team

December 01, 2022

Always makes my day every time I get my car's serviced. CSR Chris is the Best More

by Tress3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 01, 2022 -

Harper Volkswagen responded

Thank you so much for the review. We are glad to hear that the Harper Volkswagen of Knoxville team was helpful and nice to work with. We'll pass along the kind words to Chris. Have a nice day!

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