
Harper Volkswagen
Knoxville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Recall on 2014 Passat Came in for a recall and everything went very well. No problems. In and out in a very short time. Very pleased. Have been using this service cente Came in for a recall and everything went very well. No problems. In and out in a very short time. Very pleased. Have been using this service center since purchasing our 2014 Passat at this dealership. More
Awesome! I have been dealing with Harper VW for almost two years now and have purchased two vehicles from them. I took my GTI in for service recently and every I have been dealing with Harper VW for almost two years now and have purchased two vehicles from them. I took my GTI in for service recently and everything went great! More
Outstanding service When I bring my wife's Passat or my Jetta in for service, Steve takes the time to make sure all issues are addressed, while bring very careful to ackn When I bring my wife's Passat or my Jetta in for service, Steve takes the time to make sure all issues are addressed, while bring very careful to acknowledge my schedule. I have never worked with a nicer or more competent service manager More
Great VW Steve was wonderful as always n ty again HARPER. Will be back for any services needs!!!i am very happy with the outcome and services Steve was wonderful as always n ty again HARPER. Will be back for any services needs!!!i am very happy with the outcome and services More
Great service! As usual, the service was well organized, prompt and professional. We really appreciated the use of a loaner car. Staff went well beyond to make us As usual, the service was well organized, prompt and professional. We really appreciated the use of a loaner car. Staff went well beyond to make us satisfied customers. More
recent service My service experiences at Harper Volkswagen has always been outstanding and my most recent service was none the less. Excellent in every way. Steve, My service experiences at Harper Volkswagen has always been outstanding and my most recent service was none the less. Excellent in every way. Steve, who took care of me, could not have been nicer. More
Excellent Service every time Service is always professional and very knowledgeable. They are very welcoming and make you really feel like you're part of the VW family. Awesome. Service is always professional and very knowledgeable. They are very welcoming and make you really feel like you're part of the VW family. Awesome. More
Excellent Service Team First time working with Harper VW. 10K mile check &oil change. They caught that software needed updating. Morning drop-off and afternoon pick-up. Frie First time working with Harper VW. 10K mile check &oil change. They caught that software needed updating. Morning drop-off and afternoon pick-up. Friendly, customer-focused service. I'll be back! More
Above average dealership The whole experience was very pleasant. All smooth and did all we asked for quickly. Answered all my questions and seemed truly knowledgeable. Would The whole experience was very pleasant. All smooth and did all we asked for quickly. Answered all my questions and seemed truly knowledgeable. Would buy a car here again. More
Light on in engine and routine check-up We have been using Harper for a few years now and I'll tell you, the service is FANTASTIC! Andy, in the service department is so wonderful. But, to b We have been using Harper for a few years now and I'll tell you, the service is FANTASTIC! Andy, in the service department is so wonderful. But, to be honest, he isn't always there, so sometimes others have helped us and been just as wonderful. We always have a loaner car set up and if anything is amiss he will call us to update us. THANK YOU, HARPER VOLKSWAGON!!!!! More