
Harper Volkswagen
Knoxville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Amazing Service. Battery died late afternoon and got a jump and drove to Harper VW. Arrived 20 min before service closed and left with a new battery. Tecs had left but Battery died late afternoon and got a jump and drove to Harper VW. Arrived 20 min before service closed and left with a new battery. Tecs had left but shop foreman did the job. Fantastic experience. More
Awesome service My battery died and after arriving at Volkswagen without a service appointment, it didn't matter. They took my car straight back and within an hour, My battery died and after arriving at Volkswagen without a service appointment, it didn't matter. They took my car straight back and within an hour, I was ready to go!! I love Harper Volkswagen! They treat me like family, and the strive to give their absolute best always! Super nice service staff!!! More
Superb purchase/buyback experience I just bought a new golf sportwagon to replace my Jetta sportwagon diesel that VW is buying back. Chris Brown was great. Best car buying experience I just bought a new golf sportwagon to replace my Jetta sportwagon diesel that VW is buying back. Chris Brown was great. Best car buying experience I have ever had. The buyback was smooth and easy as well. I wouldn't go anywhere else. More
Best service department around! Friendly helpful staff... everything was explained in detail.... was several times keeping me up to date on progress. Not gonna lie.... it was expens Friendly helpful staff... everything was explained in detail.... was several times keeping me up to date on progress. Not gonna lie.... it was expensive.... but my little baby bug is all taken care of now :) More
Buy from Harper Volkswagen Last Wednesday I purchased a 2016 Honda Civic EX-T from Harper VW and it was the best car buying experience hands down! I'm recommending Harper VW to Last Wednesday I purchased a 2016 Honda Civic EX-T from Harper VW and it was the best car buying experience hands down! I'm recommending Harper VW to everyone I know and have no doubt that I'll be a lifetime customer from here on out. Thank you Harper Volkswagen!! More
Harper VW Service charges are excessive Be cautionary of Harper VW Service dept., as they promote services that are not always needed. They create a sense of urgency for these unnecessary r Be cautionary of Harper VW Service dept., as they promote services that are not always needed. They create a sense of urgency for these unnecessary repairs. Also, they charge excessively for parts and labor. We have price shopped to other local independent service providers to verify this. We submitted our VW Beetle for a simple oil change and ended up getting charged for over $ 860 of parts / labor for repairs that we not needed at the time. Unfortunately, I was out of the country and my wife had to handle the repair. I contacted the Service Manager and no action was taken to resolve my problem. We have lost our trust with them. More
Buy from Harper VW! We had the absolute best car buying experience when we purchased our new Volkswagen Atlas. Our salesman, Chris Brown, was the best! The whole dealersh We had the absolute best car buying experience when we purchased our new Volkswagen Atlas. Our salesman, Chris Brown, was the best! The whole dealership went above and beyond. They gave me top dollar for my trade and ensured I got the exact car I wanted. We will be buying many more vehicles from them in years to come. More
Service With A Smile Always knowledgeable and prompt with quality service and courteous staff. We have been having our vehicles serviced here for over 12 years (and have p Always knowledgeable and prompt with quality service and courteous staff. We have been having our vehicles serviced here for over 12 years (and have purchased 2 of them there). More
Great experience They've greeted us with a smile, were courteous and helpful. The dealership also have a nice waiting area. The only small thing that can be improved They've greeted us with a smile, were courteous and helpful. The dealership also have a nice waiting area. The only small thing that can be improved - after the service the complimentary car wash could be done better. Great experience overall. More
Great Service! Great, courteous, knowledgeable service provided in a timely manner. Questions were answered and solutions were provided. Harper will be our service p Great, courteous, knowledgeable service provided in a timely manner. Questions were answered and solutions were provided. Harper will be our service provider for our "bug". More