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Harper Volkswagen

Knoxville, TN

4.6
945 Reviews
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9901 Kingston Pike

Knoxville, TN

37922

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Showing 945 reviews

June 24, 2017

Amazing Service. Battery died late afternoon and got a jump and drove to Harper VW. Arrived 20 min before service closed and left with a new battery. Tecs had left but More

by Vwfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
June 24, 2017

Awesome service My battery died and after arriving at Volkswagen without a service appointment, it didn't matter. They took my car straight back and within an hour, More

by abee77baby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
June 22, 2017

Superb purchase/buyback experience I just bought a new golf sportwagon to replace my Jetta sportwagon diesel that VW is buying back. Chris Brown was great. Best car buying experience More

by VW diesellover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris brown
June 21, 2017

Best service department around! Friendly helpful staff... everything was explained in detail.... was several times keeping me up to date on progress. Not gonna lie.... it was expens More

by ktownredhead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
June 19, 2017

Buy from Harper Volkswagen Last Wednesday I purchased a 2016 Honda Civic EX-T from Harper VW and it was the best car buying experience hands down! I'm recommending Harper VW to More

by Kandace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trever White & Bill Blair
June 15, 2017

Harper VW Service charges are excessive Be cautionary of Harper VW Service dept., as they promote services that are not always needed. They create a sense of urgency for these unnecessary r More

by Zena (Knoxville, TN)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Clem, Service Manager & Jarred Christian (service technician)
June 12, 2017

Buy from Harper VW! We had the absolute best car buying experience when we purchased our new Volkswagen Atlas. Our salesman, Chris Brown, was the best! The whole dealersh More

by Jacquie49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brown
June 12, 2017

Service With A Smile Always knowledgeable and prompt with quality service and courteous staff. We have been having our vehicles serviced here for over 12 years (and have p More

by OpusJupiter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
June 05, 2017

Great experience They've greeted us with a smile, were courteous and helpful. The dealership also have a nice waiting area. The only small thing that can be improved More

by namaikavivputkata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
June 05, 2017

Great Service! Great, courteous, knowledgeable service provided in a timely manner. Questions were answered and solutions were provided. Harper will be our service p More

by Kenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole
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