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Harper Volkswagen

Knoxville, TN

4.6
944 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 944 reviews

May 05, 2017

Professional and friendly service From the moment you call to set up to have your car cared for until the time you pick up it up, the service is definitely 5-star. I have gone to this More

by Lovemypassat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy, Steve and Mike
May 02, 2017

Honest and easy I bought my 2013 beetle from Harper in 2016, from Trever. He let me drive every engine model on the lot, anything I asked he knew, and I even learned More

by AnnaN88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trever, Andy
April 27, 2017

Love this dealership Every time our Jetta has been serviced at Harper, they have all been very professional and friendly! The whole place is extremely clean and customer More

by SheltonLisa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Maxey
April 24, 2017

Communication is a great thing when it happens! Harper service writers are the best communicators I have dealt with. Service is smooth and efficient, and done in a More

by Bring more coffee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole
April 24, 2017

2nd Great Experience This is my second vehicle purchase at this dealership. Very helpful and friendly. I would recommend Harper Volkswagen to anyone looking for a new car. More

by Dr2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Holmes and Rick Boring
April 16, 2017

Fast and friendly They are friendly, fast, and courteous. Gave me a loaner to use while my car was being worked on. Would definitely recommend taking your business to H More

by Finnerty58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ramsey
April 15, 2017

Their service department ROCKS! I have my VW Goff serviced every 10,000 miles and they have always taken care of me. I would not go any where else. More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in Service Area
April 14, 2017

15 yrs of great service I have been a customer at Harper Volkswagen for almost 15 years since I bought my first Jetta here in 2002. I have always been treated professionally More

by VW Jetta TDIs x 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ramsey, Steve Nicole
April 14, 2017

Above and Beyond! I have taken my car to Harper for about two years now. The service guys have always been completely honest with me and have never tried to sell me thi More

by AFoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ramsey
April 10, 2017

Friendly staff, timely, competent I have used Harper for many years and they have always provide great, timely service. They seem to really appreciate your business. Very friendly staf More

by Dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
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