
Harper Volkswagen
Knoxville, TN
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Professional and friendly service From the moment you call to set up to have your car cared for until the time you pick up it up, the service is definitely 5-star. I have gone to this From the moment you call to set up to have your car cared for until the time you pick up it up, the service is definitely 5-star. I have gone to this dealership for many years and honestly I would buy another Volkswagen just because I have such confidence in the service department. Special thanks to Steve and Andy as always explaining each service to me and responding quickly to my car concerns. Having a loaner car for the day and a freshly clean car returned to me is an added plus. More
Honest and easy I bought my 2013 beetle from Harper in 2016, from Trever. He let me drive every engine model on the lot, anything I asked he knew, and I even learned I bought my 2013 beetle from Harper in 2016, from Trever. He let me drive every engine model on the lot, anything I asked he knew, and I even learned a few things! Trever continues to follow up and make sure that I know he'll help me with anything I need. This week, my 40k mile maintenance came due. Andy had a loaner car ready to go when I got there Saturday morning and the service got done faster than I anticipated. Harper takes care of their customers. (It only allows one selection for which dealership employee do you feel was most interested in serving your interests, but my answer is really salesman, service AND financing.) More
Love this dealership Every time our Jetta has been serviced at Harper, they have all been very professional and friendly! The whole place is extremely clean and customer Every time our Jetta has been serviced at Harper, they have all been very professional and friendly! The whole place is extremely clean and customer friendly. Would recommend to others! More
Communication is a great thing when it happens! Harper service writers are the best communicators I have dealt with. Service is smooth and efficient, and done in a is a great thing when it happens! Harper service writers are the best communicators I have dealt with. Service is smooth and efficient, and done in a timely manner. Service loaners are always offered and in excellent condition. More
2nd Great Experience This is my second vehicle purchase at this dealership. Very helpful and friendly. I would recommend Harper Volkswagen to anyone looking for a new car. This is my second vehicle purchase at this dealership. Very helpful and friendly. I would recommend Harper Volkswagen to anyone looking for a new car. Thank you. More
Fast and friendly They are friendly, fast, and courteous. Gave me a loaner to use while my car was being worked on. Would definitely recommend taking your business to H They are friendly, fast, and courteous. Gave me a loaner to use while my car was being worked on. Would definitely recommend taking your business to Harper! More
Their service department ROCKS! I have my VW Goff serviced every 10,000 miles and they have always taken care of me. I would not go any where else. I have my VW Goff serviced every 10,000 miles and they have always taken care of me. I would not go any where else. More
15 yrs of great service I have been a customer at Harper Volkswagen for almost 15 years since I bought my first Jetta here in 2002. I have always been treated professionally I have been a customer at Harper Volkswagen for almost 15 years since I bought my first Jetta here in 2002. I have always been treated professionally and made to feel my business was appreciated. I will continue to bring my VWs to Harper for service. Chris Ramsey and Steve Nicole have helped me tremendously. More
Above and Beyond! I have taken my car to Harper for about two years now. The service guys have always been completely honest with me and have never tried to sell me thi I have taken my car to Harper for about two years now. The service guys have always been completely honest with me and have never tried to sell me things I did not need. My husband and I moved to South East Ga from Maryville and my car broke down while visiting Knoxville. The service men at Harper were so wonderful and extremely helpful. Chris Ramsey and the rest of the service department will always go above and beyond for you. I would highly recommend Harper Volkswagen to everyone! More
Friendly staff, timely, competent I have used Harper for many years and they have always provide great, timely service. They seem to really appreciate your business. Very friendly staf I have used Harper for many years and they have always provide great, timely service. They seem to really appreciate your business. Very friendly staff. More