Harper Volkswagen

Bettle Arrived for appointment meet with advisor and the service process began. Waiting area was comfortable, clean and enjoyable. Free beverages were avai Arrived for appointment meet with advisor and the service process began. Waiting area was comfortable, clean and enjoyable. Free beverages were available to all customers. Service check was completed in a timely manner. More

Excellent Mike, and Steven are always outstanding! Always do what's right for my car. Always discuss all service items and options, and work to get it all take Mike, and Steven are always outstanding! Always do what's right for my car. Always discuss all service items and options, and work to get it all taken care of as quickly as possible. More

Great dealership - service is always excellent! Have had the best experience with Harper's service and our Jetta. I would recommend them to anyone. The mechanics are very knowledgeable and can ans Have had the best experience with Harper's service and our Jetta. I would recommend them to anyone. The mechanics are very knowledgeable and can answer any question, without hesitation, that you ask them. More

Service department rocks!! After 3 mechanics looked at my car and couldn't diagnose " the problem ", I decided to go to the dealer. When I pulled my car up to the garage the mor After 3 mechanics looked at my car and couldn't diagnose " the problem ", I decided to go to the dealer. When I pulled my car up to the garage the morning of my appointment, the service man said he heard me coming and said it sounded like ..... Well..he was correct!! They had me fixed and back out on the road in a jiffy!! Kudos to the service department. More

Good people good service I have had car servicedealers a couple of times and always had good results. Even though I bought my car in another city. I can recommend them . I have had car servicedealers a couple of times and always had good results. Even though I bought my car in another city. I can recommend them . More

Easy and no hassle I used email and a couple of phone calls to get what I wanted. Working with their Internet Manager Phillip and JR they made it easy. They got the car I used email and a couple of phone calls to get what I wanted. Working with their Internet Manager Phillip and JR they made it easy. They got the car I wanted transported to the dealership. I showed up once at the dealership, test drove the car, and left with car feeling good about my purchase. The whole process took just over an hour. I got want I wanted for what I feel was a fair price. More

Harper Volkswagen Amazing customer service. Very relaxed atmosphere to purchase a vehicle. I would highly recommend to family and friends. I purchased a gently used VW Amazing customer service. Very relaxed atmosphere to purchase a vehicle. I would highly recommend to family and friends. I purchased a gently used VW CC 2013. More

eXcellent service Steven Nichols was excellent to work with and took care of our AC problem along with our technician. He kept me informed ad progress. Harper also prov Steven Nichols was excellent to work with and took care of our AC problem along with our technician. He kept me informed ad progress. Harper also provided a loaner car so that I could run errands. Clark Rose More

Amazing service Thank you thank you thank you thank you, i cant say ot enough. Harper vw really got me out of a bad situation when my 06 gli started having problems 1 Thank you thank you thank you thank you, i cant say ot enough. Harper vw really got me out of a bad situation when my 06 gli started having problems 10hr away from home. They got my car done before my scheduled appontment and did exactly what i wanted them to do. They were not pushy about any other reapirs and the whole service team was amazing. Thank you so much to my service advisor Steven Nicole for getting my vehicle serviced promptly and keeping me informed the whole way. I highly recommend this dealer if you are habing any trobles with your vw even if you live in the area or from out of town. They treated me fairly and like i was a regular. Thanks again harper vw and your entire service team. More

Urgent problem & 40 K maintenance, '13 diesel Called the day before when issue came up as I was driving back home on Interstate from a long trip , spoke with Service Department Steve Nicoll , addr Called the day before when issue came up as I was driving back home on Interstate from a long trip , spoke with Service Department Steve Nicoll , addressed an issue well , allowed next day work in for routine service, good /courteous / friendly communications , feel secure with the vehicle and the back up , More