Harper Volkswagen

2010 Sportwagon TDI The service desk was crowded, but moved quickly. Service manager took the time to discuss some issues . I did have an appointment and a nice, clean, The service desk was crowded, but moved quickly. Service manager took the time to discuss some issues . I did have an appointment and a nice, clean, free loaner was ready to go. The tech found and noted a broken plastic part under the engine, so they must have done an inspection. The brake pad rhicknes was written on the final invoice. A very good car wash on a very dirty vehicle just off a 2000 mile vacation. Looks nice when you pick up from service. More

Phenomenal sales experience! I never thought I could afford a VW, but when my Kia proved a disappointment, I thought, why not? Trever let me drive every model on the lot, and I fe I never thought I could afford a VW, but when my Kia proved a disappointment, I thought, why not? Trever let me drive every model on the lot, and I fell in love with the TDI Beetle. It was the look, the feel, and the torque! (Wouldn't even have known that if not for Trever, he knows a LOT about his cars!) We talked numbers and I thought I might not be able to afford it. I was about to go for a Jetta, not my first pick but still a great car for me, and maybe more in my price range. Then Kimo, Bill and Rick teamed up with Trever to form the dream team and they all worked so hard to get me the car I really wanted for the payments I needed. I can't think of any dealership that would work so hard to get me in the car that I LOVE! More

Very professional. Harper's did a great job taking care of our car. Problem was diagnosed quickly and the repair was handled very professionally. Really nice job from Ha Harper's did a great job taking care of our car. Problem was diagnosed quickly and the repair was handled very professionally. Really nice job from Harper VW More

Great service and experienced providers. I have been a Harper customer for 20 years. Earlier I had a 911 which they serviced. Then I bought my Toureg. I have never missed a recommended servic I have been a Harper customer for 20 years. Earlier I had a 911 which they serviced. Then I bought my Toureg. I have never missed a recommended service. The service department has taken very good care of my car. The most important thing to me is that they are professional and trustworthy. When they recommend a part or other service I never doubt them. They never recommend something that is not needed. More

Great sales experience. Immediately found the right model for us. Nice test drive. Great explanation of all the functionalities. Enjoyable experience. And they gave us a grea Immediately found the right model for us. Nice test drive. Great explanation of all the functionalities. Enjoyable experience. And they gave us a great deal on the new car. More

Great customer service Harper VW and other Harper companies continue to provide excellent customer service and support. We have been purchasing cars from their companies fo Harper VW and other Harper companies continue to provide excellent customer service and support. We have been purchasing cars from their companies for over 30+ years. More

90K VW Tiguan Service Great service staff. Always go out of their way to make sure I'm satisfied. Steve Nicole is particularly friendly and efficient. Always know me by Great service staff. Always go out of their way to make sure I'm satisfied. Steve Nicole is particularly friendly and efficient. Always know me by name when I call for an appointment. 90K service cost less than what I had researched online. More

100% Satisfied I was very interested in the new VW GTI and made an appointment with Trever to test drive it. The dealership is very well organized and Trever knew ev I was very interested in the new VW GTI and made an appointment with Trever to test drive it. The dealership is very well organized and Trever knew everything about the car. I did decide to make a purchase and Kimo and Bill gave me an excellent price for my trade in. I was also given a tour of the dealership in service and parts and Rick in finance was very courteous and made the transaction very easy. I highly recommend Harper VW . I've had an excellent experience throughout the entire transaction. Kevin H. White More

Great service! Yesterday we took our Volkswagen EOS into Harper Volkswagen in Knoxville for a new battery. We are always treated with kindness and respect. Everyon Yesterday we took our Volkswagen EOS into Harper Volkswagen in Knoxville for a new battery. We are always treated with kindness and respect. Everyone is friendly. They have a wonderful waiting area and they always wash your car before you leave. More

Good service and communication Took our Jetta in for an oil change. It ended up needing more work. Steve explained our options so we could make an informed decision. Managed to g Took our Jetta in for an oil change. It ended up needing more work. Steve explained our options so we could make an informed decision. Managed to get me on my way quickly. More