Harper Volkswagen

A "Human Experience" I would like to say Andy Maxey is " wonderful." Having your car repaired can be a very stressful experience, especially if you are a woman. Let's face I would like to say Andy Maxey is " wonderful." Having your car repaired can be a very stressful experience, especially if you are a woman. Let's face it, car repair is a man's world. Andy takes it to a whole other level. Andy talks "to you" not " at" you. He recognizes you too are experiencing the situation, not just your car. You have an excellent, kind and caring employee in Andy. So, thank you Andy and Harper VW for taking such good care if my car and ME. :) More

Awesome customer service Customer service at Harper VW is great - they always explain things clearly and go the extra mile. Will definitely be back there for the next service. Customer service at Harper VW is great - they always explain things clearly and go the extra mile. Will definitely be back there for the next service. More

70,000 mile service Staff was quick to get my paperwork done and car taken back to garage for service. Car was cleaned and tune up done by agreed time w a tshirt given as Staff was quick to get my paperwork done and car taken back to garage for service. Car was cleaned and tune up done by agreed time w a tshirt given as a gift for my grandson! Great friendly staff! More

Great place This is an excellent place to do business with. It was a pleasure. Thank You. I love looking at the new cars too. Thank you again This is an excellent place to do business with. It was a pleasure. Thank You. I love looking at the new cars too. Thank you again More

The usual excellent personal service! The service department is always attentive to my concerns. I know I can trust them with my car. I always feel that I get extra attention, but I know The service department is always attentive to my concerns. I know I can trust them with my car. I always feel that I get extra attention, but I know it's their usual service. I appreciate their attention to details. More

Superb Customer Service The customer service at Harper Volkswagen is superb! I wouldn't go anywhere else. Steve Nicole always ensures my time is valued and that I have what The customer service at Harper Volkswagen is superb! I wouldn't go anywhere else. Steve Nicole always ensures my time is valued and that I have whatever I need while my car is being worked on. At over 150,000 miles, I've been to Harper VW a few times and the experience is always great. More

First VW purchase Went smoothly for the most part. Still trying to get my previous loan paid off considering I traded it in and that loan still continues to accrue int Went smoothly for the most part. Still trying to get my previous loan paid off considering I traded it in and that loan still continues to accrue interest More

Steve Nicole Steve is an Awesome representative of Harper VW. He always goes above and beyond to make sure my vehicle is taken care of, and that I know what to exp Steve is an Awesome representative of Harper VW. He always goes above and beyond to make sure my vehicle is taken care of, and that I know what to expect. More

Integrity & Confidence Steve is the most attentive and helpful service writer that I've ever dealt with. I have every confidence that he is just as interested in my cars' w Steve is the most attentive and helpful service writer that I've ever dealt with. I have every confidence that he is just as interested in my cars' well-being as I am. Every service item was discussed with me in detail and he even honored a coupon that I failed to bring with me. When I arrived for my scheduled appointment they were waiting and promptly took my car to the shop. The work done by the service department was excellent in every respect. There was not a finger mark or oil spot left behind and my wait was less than anticipated. Truly superb service, I highly recommend this dealership! More

General maintenance Never been one to have vehicles looked at/repaired the the dealer, but they are great at Harper. Super helpful and pleasant. Really couldn't ask for Never been one to have vehicles looked at/repaired the the dealer, but they are great at Harper. Super helpful and pleasant. Really couldn't ask for a better experience. Steve and the rest of the guys are fantastic. More