
Harper Volkswagen
Knoxville, TN
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Perfect Car Buying Experience! This was my first purchase from the fine folks at Harper Volkswagen, and I'm sure it won't be my last. When I imagine the perfect car buying experienc This was my first purchase from the fine folks at Harper Volkswagen, and I'm sure it won't be my last. When I imagine the perfect car buying experience, this is it, and it's exactly what I experienced with my recent purchase. David Fish and Michael Weber both went above and beyond the call of duty to help me get in the car of my dreams and I couldn't be happier. These guys truly care about the customer experience, and you'll see it the moment you arrive. I'm excited to have a car I love, and if you're currently in the market make sure this is one of your first stops! More
Don't commit my mistake Service dept was supposed to diagnose my passat ac for $ 85 When i got there they could not find out the problem and still charged me $119 For noth Service dept was supposed to diagnose my passat ac for $ 85 When i got there they could not find out the problem and still charged me $119 For nothing More
Great Auto Buying Experience I love my new GTI! Working with Mark Hammock at Harper Volkswagen was great. I couldn't be happier with my decision to purchase a new car from this I love my new GTI! Working with Mark Hammock at Harper Volkswagen was great. I couldn't be happier with my decision to purchase a new car from this dealership. Their service is top notch! I will not hesitate to refer my friends to Harper. More
Great experience buying a Golf I had not intended on purchasing a new car for another year, so having to do so after finding out my car could not really be repaired for a reasonable I had not intended on purchasing a new car for another year, so having to do so after finding out my car could not really be repaired for a reasonable fee caused a great deal of stress while I was on the road for business. But Harper VW, and David Fish in particular, made the process as painless as possible and I'm now in a new VW Golf that I love. The experience was not "painful" and I really felt like they cared about me as a customer. This is the 2nd car I have bought from this dealership, and I will do so again. They are awesome! More
Stress Free Experience We went to the Harper VW upon the recommendation of a friend and I'm glad we did. Our experience with James Ross was very stress free. He is a knowl We went to the Harper VW upon the recommendation of a friend and I'm glad we did. Our experience with James Ross was very stress free. He is a knowledgable down to earth guy. He gave us the facts and information without pressuring us to buy. We will certainly recommend him to our friends. Our business with Clift Cunningham was also very pleasant. We are impressed with the dealership staff. More
KIMO was great. We love our new Jetta SEL. Kimo made the buying experience enjoyable. Excellent service and knowledge of vehicle. This is our second vehicle purch We love our new Jetta SEL. Kimo made the buying experience enjoyable. Excellent service and knowledge of vehicle. This is our second vehicle purchase from Harper and we would definitely recommend Kimo and Harper's to our friends. Steve Nicole has always been very helpful as well! More
VW Experience I received a great deal, a tremendous amount of help, and a lot of hospitality here at Harper Volkswagen. I strongly recommend people to come to this I received a great deal, a tremendous amount of help, and a lot of hospitality here at Harper Volkswagen. I strongly recommend people to come to this dealership. More
Perfect Customer Service!! I am in love with my purchase! Kimo was very helpful! When the time comes to purchase another car, I will be back to Harper! I am in love with my purchase! Kimo was very helpful! When the time comes to purchase another car, I will be back to Harper! More
Excellent This is my 4th purchase from this dealership and each time is better than the next! I am not interested in leaving the Harper experience at all This is my 4th purchase from this dealership and each time is better than the next! I am not interested in leaving the Harper experience at all More
Surprises never cease! Stopped by Harper VW to see if they had any VWs that was both appealing and meet my needs. Fortunately I met James Ross there. First thought was, "her Stopped by Harper VW to see if they had any VWs that was both appealing and meet my needs. Fortunately I met James Ross there. First thought was, "here we go again with the usual sales pitch". After awhile I found that he wasn't going to be the "pressure and you gotta buy this car" stereo-type of salesman. Don't let James fool you though, he may be laid back and down to earth but he is VERY knowledgeable and TRULY interested in making your experience a memorable and enjoying experience. As we went thru the buying process, each person at Harpers were very friendly and comfortable to work with and treated me like family right off the bat. Would I recommend Harpers, YES by all means! Would I recommend James Ross, ABSOLUTELY! More