
Harper Volkswagen
Knoxville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Pleasant experience to purchase an automobile I have been searching for over a year and test driving vehicles. I found that most dealers here approach the hard sell method and that doesn't work w I have been searching for over a year and test driving vehicles. I found that most dealers here approach the hard sell method and that doesn't work well with me. I am educated and do my homework so I don't need to be talked down to in purchasing a car. Mark and Phillip were very professional and never made me feel inferior in deciding on my purchase. Many friends had recommended me to Harper and I totally understand why. More
An Enjoyable "No Pressure" Experience Had the pleasure of working with Mark Hammock, Sales and Leasing Consultant. A very personable and knowledgeable sales person. He listened to my req Had the pleasure of working with Mark Hammock, Sales and Leasing Consultant. A very personable and knowledgeable sales person. He listened to my requests and went out of his way to accommodate and help me get the options I wanted. I received a very fair price for my new VW Passat TDI Diesel with the color and options I most wanted. In addition, my trade was valued at a price that was reasonable and fair, I left with my new vehicle and did not feel as if I had been taken advantage of in any way. No buyers remorse whatsoever. Thank you Mark!!! I have to mention my experience with the Financial Consultant, Cliff Cunningham. That guy is amazing with how fast he processed and explained the financing and paper work. He explained warranty options, add ons, etc. with no high pressure sales. Addressed my questions with respect and understanding. I was impressed. I was so comfortable, I felt as though I was talking to a long time friend. I at no time felt as if I was wasting time. Overall I would not hesitate recommending Harper to any of my friends and family. It was great to leave a car dealership feeling good about a car purchase. That has not happened in several decades of making car purchases. Impressive team. More
Would Recommend Purchasing my Jetta from Harper Volkswagen was a positive experience. I got the right car for the right price with no pressure sales tactics and no b Purchasing my Jetta from Harper Volkswagen was a positive experience. I got the right car for the right price with no pressure sales tactics and no big surprises along the way. Thanks to Kimo Meheula for all the help. More
Great Experience Mark was great to work with. No pressure and very knowledgeable/helpful. The finance guy rubbed us the wrong way but everything Mark was involved in w Mark was great to work with. No pressure and very knowledgeable/helpful. The finance guy rubbed us the wrong way but everything Mark was involved in was smooth and enjoyable. Talk to a few others in passing while we were there and everyone seemed genuinely nice. As a side note, when you buy a car they play a special song and let you ring the gong in the middle of the showroom. What more do you need?? More
Beachy Cool clean & inspired floor room with congenial and relaxed staff. In and out with a new car in 2 hours. We got some pretty good Tshirts and a great warran clean & inspired floor room with congenial and relaxed staff. In and out with a new car in 2 hours. We got some pretty good Tshirts and a great warranty out of the deal. I got exactly what I wanted. HYBRID's ROCK! More
Excellent Service & Attitude While dealing with Phillip and Kimo it was a pleasure. Their knowledge and attitude made this a very pleasant and easy experience. I would gladly re While dealing with Phillip and Kimo it was a pleasure. Their knowledge and attitude made this a very pleasant and easy experience. I would gladly recommend or do business with them again!! More
The best car buying experience I've ever had!! After a few "bumps" in finding the right car for me, all the people who work at Harper Volkswagen went above and beyond what I expected to insure not After a few "bumps" in finding the right car for me, all the people who work at Harper Volkswagen went above and beyond what I expected to insure not only was the car what I wanted but that I was pleased with my purchase. It took a few months for me to decide what I wanted but as soon as my "dream car" crossed their path I received a call and the car was mine. Working with Kimo has been one of the best parts of this whole experience. He has stayed late to make sure I was properly taken care of and guaranteed the car would be safe until I came to purchase it since there were a few others "circling" around it! The price was more than I had originally intended to spend but the car I ended up with has more than I thought I was getting. Having had a horrible car buying experience in the past I was not very trusting that I would be taken care of in an honest way but I have complete trust in ALL those who work with Harper and would recommend this particular group of people to anyone--friend or foe--who is looking for a vehicle. To say I have been treated far above what the "average" customer at most places would experience is an understatement. Although I'm not looking to purchase another car in the near future, this is the ONLY place I want to deal with in the future! More
Always wonderful to work with We have exclusively bought all of our vehicles from Harpers VW, over the past 20 years. They are wonderful to work with, and always helpful. Even thou We have exclusively bought all of our vehicles from Harpers VW, over the past 20 years. They are wonderful to work with, and always helpful. Even though I now live in another state, I still go back to them when purchasing new vehicles. More
Smoothest transaction for buying a car I have ever had! My car purchase from Harper VW was the best experience I have ever had in buying a car. I found the car I wanted; we negotiated a deal; we closed the My car purchase from Harper VW was the best experience I have ever had in buying a car. I found the car I wanted; we negotiated a deal; we closed the deal and there were no surprises along the way. I kept waiting for a "bait and switch" or some kind of oops we made a mistake. There was none of that. Mark Hammock was calm and professional. Not typical in my experience, but SO APPRECIATED! There was no pressure, and no game playing. I wish that all car dealerships and car salesmen were like Harper VW and Mark Hammock! Thank you so much! More
Great Experience I would like to thank Mark Hammock and Harper Volkswagen for their excellent service in assisting me in buying my Volkswagen Beetle. Mark was very eas I would like to thank Mark Hammock and Harper Volkswagen for their excellent service in assisting me in buying my Volkswagen Beetle. Mark was very easy to work with and went out of his way to make sure I was happy with my purchase. We were unable to get to the dealership due to our business so Mark personally delivered my car to my home. If you are thinking about purchasing a new or used vehicle consider Harper Volkswagen and ask for Mark Hammock. Thanks again, Mark, for all your help. ?? More