
Harper Volkswagen
Knoxville, TN
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My 2012 Passat has always been serviced by Harper VW. I've always been treated with courtesy and the work has been as expected. See no reason to find alternate service. I've always been treated with courtesy and the work has been as expected. See no reason to find alternate service. More
John Robinson in service went above and beyond to get my sons vehicle back on the road. Caught in a jam to get his Passat fixed so he could get back to school after Christmas break, John and the people in t sons vehicle back on the road. Caught in a jam to get his Passat fixed so he could get back to school after Christmas break, John and the people in the service dept were incredible. More
Ok…so dummy here thought she was doing just fine going through the drive thru the other day…well… I wasn’t! As soon as I heard it-I KNEW I’d messed up @ least one wheel!!! And…well-of course I did! So, ev through the drive thru the other day…well… I wasn’t! As soon as I heard it-I KNEW I’d messed up @ least one wheel!!! And…well-of course I did! So, even though it was after hours-I texted Jarred in the service dept & sent him a pic.. He said-“That can be fixed-no problem(I was still leary-I knew I’d done it!) But, when I went to pick up the car-Jarred(sweatheart…he’s the best!)-informed me that I had the “insurance” coverage that covered my screw up!! I was trying to prepare myself for the mess I created and ended up leaving not paying one thin dime!! All because Jarred did his homework, was honest w/ me & reminded me that I had coverage!! He’s a HUGE asset to Harper VW & I wouldn’t trade him for anything!! My 20+ year journey w/ Harper VW continues!!😍😍😃😃 More
I have been with Harper Volkswagen for over 20 years! They are like second family to me! Jarred Christian and Andy Maxey have always taken very good care of me & my car and now my husband’s car! Chris Br They are like second family to me! Jarred Christian and Andy Maxey have always taken very good care of me & my car and now my husband’s car! Chris Brown will also greet you with a hug and do anything he can for you! Because if these guys-I will never go anywhere else for service or sales!! And, anyone who has had a problem with them…there’s ALWAYS more to the story… Thanx, Harper family for all you do!! More