
Harper Volkswagen
Knoxville, TN
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Buying a new car I was looking for a new car to replace my older vehicle. My experience with this dealership was overall excellent. Steve Holmes was great! He did not I was looking for a new car to replace my older vehicle. My experience with this dealership was overall excellent. Steve Holmes was great! He did not pressure me to buy a new car. He was very professional and pleasant to work with. I would strongly recommend Steve Holmes and this dealership . Thanks for making this a great experience! More
Great car from a great dealership I was in the market for a new car but didn't know exactly what I wanted. I stumbled upon Harper Volkswagen on a random drive and stopped by. The deale I was in the market for a new car but didn't know exactly what I wanted. I stumbled upon Harper Volkswagen on a random drive and stopped by. The dealership was very clean and very professional. Their inventory was well laid out and made looking at the different models very easy. Ended up working with Mark Hammock and was extremely pleased with the experience. He was very nice and friendly and new his stuff about VW. The test drive was very pleasant while he showed me the different features of the car. They even let me take it for a second test drive so I could be absolutely certain I was getting the car I wanted. The way I had to go about paying for the vehicle was a tad untraditional but they worked with me and made it go smoothly. The overall experience is what sold the car. They did a great job. More
3rd car bought here!! This is our 3rd car bought here and we went to other local dealers and this was by far the best experience. I would highly recommend Harper vw. This is our 3rd car bought here and we went to other local dealers and this was by far the best experience. I would highly recommend Harper vw. More
Excellent! Highly recommend! Mark was an excellent sales associate, and Cliff was great with financing. It was a wonderful transaction, and I left extremely sati Highly recommend! Mark was an excellent sales associate, and Cliff was great with financing. It was a wonderful transaction, and I left extremely satisfied with my purchase and what I paid. More
new car It was time for me to trade in my old car and get a nice new work vehicle. I looked online and within minutes of requesting information Mr. Carr gave It was time for me to trade in my old car and get a nice new work vehicle. I looked online and within minutes of requesting information Mr. Carr gave me a call. We drove down to the dealership and Steve took care of all of my needs. He was very helpful and allowed me to review each trim level to make sure I was getting just what I would find useful. More
My first VW car and I am loving it so far. I had gone to another dealership in another town and I needed them to work with me as I was buying this Tiguan by myself,The other dealership worked w I had gone to another dealership in another town and I needed them to work with me as I was buying this Tiguan by myself,The other dealership worked with me two weeks but left me after I had to have the sale of my car involved. I waited another week to see if they would call me but they didnt and so I went to Harper, and they couldnt have been more nicer and helpful, I had my new Tiguan in three days and Mark made sure I was ok in all the new dashboard understanding, I am not to keen on remembering everything. He set up my phone and sent me the web site for a tutotial just in case I wanted to rewiew. Cliff was helpful with me understanding all the fiance information and very easy to talk to and fast, I didnt want to be in the dealership all day and I was'nt, so if you want a place to get get a new VW, I would say Harper is where I would recommend and I have told everyone I know when they ask about my beautiful Tiguan. More
Harper Volkswagon treated me right on my trade in. I was $1,500 upside down on my other vehicle. The $450 monthly car payments were eating me alive. Circumstances had changed and that vehicle h I was $1,500 upside down on my other vehicle. The $450 monthly car payments were eating me alive. Circumstances had changed and that vehicle had become unaffordable & inconvenient for me. I've always loved Volkswagens. My feelings have now only been reinforced by the kind & knowledgeable staff at Harper Volkswagen. They made the process enjoyable and easy. I've heard horror stories about people's trade-ins before at other dealership, but at Harper Volkswagen they treated me like anyone would hope to be treated. They were honest and reasonable. Thanks to Harper VW my life is a little bit easier to manage. Thank you Harper; C.J. Robinette (Sales Associate) & Cliff (Financial). Everyone was fast, caring, and thorough. My Mother had previously purchased a 2012 VW Beetle at Harper. I now have a 2013 Turbo Beetle. When someone asks me where they should get their next vehicle, I'll recommending them to Harper Volkswagon of Knoxville. =) More
AMAZING SERVICE! Steve Holmes is the BEST! I just leased my fourth Volkswagen, and I am "over the moon" excited with my new Tiguan. Steve was kind, professional, cheer Steve Holmes is the BEST! I just leased my fourth Volkswagen, and I am "over the moon" excited with my new Tiguan. Steve was kind, professional, cheerful, and my biggest cheerleader. He did whatever it took to get me in this car. :) I will be in the Harper Volkswagen family forever. Hopefully Steve will be there for the next forty years. :) More
Steve Holmes is wonderful Steve is very personable and professional, calm, easy going, with no pressure. He was patient and supportive in my process which took over one month Steve is very personable and professional, calm, easy going, with no pressure. He was patient and supportive in my process which took over one month because of various things up in the air on my part. I test drove the car on day one. The paperwork side for purchase was smooth, easy, and stress-free. More
Wonderful Experience This is the second vehicle we have purchased from Harper Volkswagen and we will continue to use them for all future purchases! CJ and Steve were great This is the second vehicle we have purchased from Harper Volkswagen and we will continue to use them for all future purchases! CJ and Steve were great to work with! They worked patiently with us as we decided which vehicle we wanted, and when we finally chose one they made sure it was in great condition before we drove it off the lot! Steve did a great job at making sure I knew all of the features in my new car and exactly how to use them. Rick was great to work with on the financing, within 20 minutes we were signing paperwork! I will definitely recommend Harper VW!! More