Harper Volkswagen

I was nervous about trading my car but Mr. Meheula made me feel at ease and was very helpful in helping me to find the perfect vehicle. me feel at ease and was very helpful in helping me to find the perfect vehicle. More

We were looking for a new car to lease to replace the one we have had for the past 3 years and decided to investigate a new Volkswagen even though we had leased or owned GM cars for many years. After checkin we have had for the past 3 years and decided to investigate a new Volkswagen even though we had leased or owned GM cars for many years. After checking out the current GM cars we visited Harper Volkwagen and met Steve Holmes. We had two important criteria we wanted to hopefully find in a new lease. One was a well-equipped comfortable car and the other was to maintain our current budgeted lease payment. Steve kindly showed us different models but based on our wishes and needs, he focused our attention on a Premium Passat. We drove it and it was just what we had been looking for and Steve informed us of the lease payment and it was just right. Steve bent over backwards to answer our questions and provide the highest customer service experience in Sales. When we picked up our new car, he went over every little detail of the car which was far more than we had ever learned from the GM dealers we had worked with previously. Right now we do like our new car very much and would recommend it to anyone but above that we would highly recommend finding Steve Holmes for a very kind, competent and motivated sales person. And he is not pushy like many sales people! More

Kimo was great, he wasn't pushy. He was easy to deal with, easily the fastest no pressure purchase I have ever made. Kimo was going to run down the car I wanted and it was a lease turn in and he took ca with, easily the fastest no pressure purchase I have ever made. Kimo was going to run down the car I wanted and it was a lease turn in and he took care of me. He didn't call all the time after the first time I went in. He was great. More

From the time we walked in the door the staff made us feel very welcome. They went above and beyond to find the Jetta I was looking for. When you walk into Harper VW you feel like you are part of their f feel very welcome. They went above and beyond to find the Jetta I was looking for. When you walk into Harper VW you feel like you are part of their family, not just a customer. CJ and Kimo were wonderful from the start, sending emails and calling to inform us of every little detail of the process. I started this process on Monday morning by going in to test drive the Jetta and a Passat, once I settled on the Jetta, we began the process of finding the perfect one. Everyone we have come into contact with at Harper VW has been wonderful. We will highly recommend them to anyone who is looking for not only a new car but a used car as well. We have purchased many vehicles but we have never been treated as well as we were at Harper VW by, Brent, CJ, and Kimo. More

Dealership and dealer worked hard to get me great rates. Highly recommended for anyone looking for a new diesel car. Dealership also washed my car for me 2 weeks after purchasing Highly recommended for anyone looking for a new diesel car. Dealership also washed my car for me 2 weeks after purchasing More

Dennis Brooks was very low-key, low-pressure, and we really appreciated that. He went out of his way to show us available in-stock Tiguans, and different color choices, option packages, and so on. We really appreciated that. He went out of his way to show us available in-stock Tiguans, and different color choices, option packages, and so on. We ended up ordering a Tiguan so we could get exactly what we wanted, and he kept us posted time to time on the status of the order, and made sure we knew when it would be delivered. Dennis spent a great deal of time introducing us to our new vehicle, and making sure we knew how to operate all features. Rick Boring was a reasonable finance guy and I felt we got a decent deal on the vehicle and add-on packages. Overall, one of our best new-vehicle purchase experiences--thanks! More

My husband and I had a pleasant experience buying a car from Harper Volkswagen. We both walked away feeling as though we were treated fairly. One of the main reasons is because of Steve Holmes. Thank you S from Harper Volkswagen. We both walked away feeling as though we were treated fairly. One of the main reasons is because of Steve Holmes. Thank you Steve for a great experience!!! More

We were committed to buying a Volkswagen because of being previous owners of a Passat. Because we were buying our car through USAA, we had looked at online at the 3 certified USAA dealers available to purcha previous owners of a Passat. Because we were buying our car through USAA, we had looked at online at the 3 certified USAA dealers available to purchase through. The color combination we were looking for was only available in Chattanooga at Village Volkswagen at the time we looked and not available at the either of the other 2 dealers. Village VW has made us an offer online for the car that was in stock. We decided to go to Harper and test drive a Passat before making the decision to drive over 2 hours to Chattanooga to make a purchase. The morning we arrived at Harper, they had just gotten a delivery on a Passat with the exact color combination we wanted. We sat down with CJ to see if we could arrive at a price that was agreeable within our budget. Not only did they honor the USAA buying price, they were able to get us a better interest rate than USAA offered us. It was a great hassle free buying experience for us. Kudos to CJ Robinette and Rick Boring for making things easy. More

so far an excellent experience. our salesman mark hammock is outstanding. highly recommend. would consider using them again. great dealership experience. location good. new car so i do not know about service is outstanding. highly recommend. would consider using them again. great dealership experience. location good. new car so i do not know about service dept More

Our family had been trying to find a good used car for almost 6 months. We were visiting several car sales spots with very few people working who would put forth effort to help us look inside a vehicle almost 6 months. We were visiting several car sales spots with very few people working who would put forth effort to help us look inside a vehicle. We had so little time to see cars with my husband that we would just give up .We pulled into Harper Volkswagon last Friday and Mr. Holmes showed us 3 vehicles in less than an hour. We decided to return on Saturday morning with an hour to look again. Mr. Holmes was immediately available and showed us a couple more cars. He allowed us to drive the car that we decided to buy. We took it home Monday evening . We are so grateful for the respect and kindness you gave us. God bless you. Terry, Debbie, and Carrie Ellen Barnes More