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Harper Volkswagen

Knoxville, TN

4.7
945 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 945 reviews

February 26, 2014

Mark was very helpful. He is low-key. My 76 year old mom bought the car and he was very patient with her. He is a pleasure to work with... More

by eison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hammock
February 25, 2014

I came in looking to trade in my car for a newer model. I wasn't sure whether I wanted to purchase a certified pre own or lease a new car. Steve was very helpful and informative through the whole process. He More

by Volks2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Holmes, Rick Boring
February 24, 2014

Steve was very personable and easy to work with. This was my first car buying experience and I never felt pressured into making a purchase or decision. The price was fair and the car is excellent. Steve was More

by rachel83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Holmes, Rick Boring
February 24, 2014

I recently purchased a VW CC from Steve Holmes. This was the best experience buying a car I have ever had. Steve was very knowledgeable, very kind and helpful. There was no pressure to buy anything. Steve t More

by Trentham01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Holmes, Rick Boring
February 24, 2014

We had an excellent experience and no pressure…we liked that! Herb was great from start to finish and was prompt, courteous and friendly. Thanks Herb! More

by Tintro68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 24, 2014

I was very impressed with the fact that Kimo seemed more interested in making sure I got the car I wanted and that meet my needs than making a sale. He was the most enjoyable salesman I have ever dealt wit More

by DoloresHight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimo Meheula
February 21, 2014

Loved the friendliness of C.J Robinette and the way he helped,not pushy but information that was helpful. Rick Boring was equally friendly and helpful. More

by cochrandv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Boring
February 17, 2014

I went in to Harper to see Steve Holmes last week to trade in a leased SportWagon and got a great deal on a slightly used certified Jetta TDI manual that is a blast to drive! This was the 4th car that More

by hinsight4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Harper, Steve Holmes, Rick Boring
February 16, 2014

Salesman, Mark Hammock, was very friendly and answered all our questions. It was a very quick, hassle free purchase. We were satisfied with the price and it included a 2-year warranty, which is great. More

by jhheidel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hammock
February 16, 2014

Steve Holmes went well beyond just selling a vehicle for Harpers...he made every effort not only in locating the exact GTI i was looking for, but evaluating my driving habits ie. low mileage driving per yea More

by VolksGti14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Blair, Steve Holmes
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