
Harper Volkswagen
Knoxville, TN
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I came in looking to trade in my car for a newer model. I wasn't sure whether I wanted to purchase a certified pre own or lease a new car. Steve was very helpful and informative through the whole process. He wasn't sure whether I wanted to purchase a certified pre own or lease a new car. Steve was very helpful and informative through the whole process. He did not push me one way or another. He was very wiling to listen to all my questions and not stop until he found the answer to my questions. I test drove a number of different cars and Steve never made me feel like I was wasting his time. I would recommend family and friends to buy from Volkswagen and use Steve. More
Steve was very personable and easy to work with. This was my first car buying experience and I never felt pressured into making a purchase or decision. The price was fair and the car is excellent. Steve was my first car buying experience and I never felt pressured into making a purchase or decision. The price was fair and the car is excellent. Steve was very informative about the car. Rick made the financial process quick and painless and I enjoyed the "one stop shop" with financing through a credit union. More
I recently purchased a VW CC from Steve Holmes. This was the best experience buying a car I have ever had. Steve was very knowledgeable, very kind and helpful. There was no pressure to buy anything. Steve t the best experience buying a car I have ever had. Steve was very knowledgeable, very kind and helpful. There was no pressure to buy anything. Steve took a lot of time with me and worked with my very picky needs. I did not feel like I was at a car lot, everyone was very nice and helpful. I was so glad I purchased a car from Harper VW. I enjoy the car and I love driving it! Steve was what helped make this purchase happen. I would and have recommended others to go see Steve. More
I was very impressed with the fact that Kimo seemed more interested in making sure I got the car I wanted and that meet my needs than making a sale. He was the most enjoyable salesman I have ever dealt wit interested in making sure I got the car I wanted and that meet my needs than making a sale. He was the most enjoyable salesman I have ever dealt with. He was very knowledgeable and made a very long and stressful day turn out to be enjoyable. I felt no pressure to buy even after taking a test drive and drilling him with questions. I was extremely impressed. The finance person we dealt with was also fantastic. I helped my sister buy a car a couple of weeks ago and signing all the papers were very time consuming. Your finance person did all the work for us (without taking up our time) and the signing only took a couple of minutes. Again I was very impressed. I want to thank you and your staff for a very enjoyable and enlightening experience and intend to let others know of my positive experience with your dealership. More
Loved the friendliness of C.J Robinette and the way he helped,not pushy but information that was helpful. Rick Boring was equally friendly and helpful. helped,not pushy but information that was helpful. Rick Boring was equally friendly and helpful. More
I went in to Harper to see Steve Holmes last week to trade in a leased SportWagon and got a great deal on a slightly used certified Jetta TDI manual that is a blast to drive! This was the 4th car that trade in a leased SportWagon and got a great deal on a slightly used certified Jetta TDI manual that is a blast to drive! This was the 4th car that my partner and I have gotten from Steve over the years (the other being a 2013 Beetle) and I'll keep going back every time. Steve is easy to work with, with no pressure and definitely helps us make the right decision for us. He's knowledgable on all the products, available during our "hunt" via email or text, and always checks up on us when we're in the dealership for service. Steve is a big reason why we have purchased 4 VWs, and my first used certified pre-owned experience wasn't any different than buying a new VW, except for the price! More
Salesman, Mark Hammock, was very friendly and answered all our questions. It was a very quick, hassle free purchase. We were satisfied with the price and it included a 2-year warranty, which is great. all our questions. It was a very quick, hassle free purchase. We were satisfied with the price and it included a 2-year warranty, which is great. We would highly recommend Harper Volkswagen to others. More
Steve Holmes went well beyond just selling a vehicle for Harpers...he made every effort not only in locating the exact GTI i was looking for, but evaluating my driving habits ie. low mileage driving per yea Harpers...he made every effort not only in locating the exact GTI i was looking for, but evaluating my driving habits ie. low mileage driving per year...and suggesting options that better suits my lifestyle. Thats why leasing was the best option for me. Mr. Holmes is why i will continue to purchase from Harpers! Thanks Steve! More