Harper Volkswagen

I purchased a new Passat from Steve Holmes yesterday and I must say it was a very pleasurable experience. Steve is very professional and easy to deal with. No pressure to buy and pricing was more than rea I must say it was a very pleasurable experience. Steve is very professional and easy to deal with. No pressure to buy and pricing was more than reasonable. I was shocked that they were even open due to the snow storm as most dealerships were closed. The Sales Manager, Bill Blair also worked on the deal with me and he was also a pleasure to work with. Overall, I was very satisfied with my experience here and will refer anyone I know to go see Steve at Harper Volkswagen. This wasn’t a typical car buying experience, as I do not like car shopping. These guys made it a pleasure to buy a new car. Great job! Carl More

It was as painless as buying a car possibly can be. I usually drive cars into the ground but had to buy one on the run due to an accident. usually drive cars into the ground but had to buy one on the run due to an accident. More

CJ really help me was very patient with my husband and myself. It worked with us to help me get a new car instead of the used one I had in mind. Thank you myself. It worked with us to help me get a new car instead of the used one I had in mind. Thank you More

My experience was great. Before moving to the area i saw their advertisement for the vehicle i wanted. in talking to Steve on the phone the vehicle was described accurately to me and he was very good at ans their advertisement for the vehicle i wanted. in talking to Steve on the phone the vehicle was described accurately to me and he was very good at answering my questions. Making decisions was made easy and i felt comfortable taking time to think about things before signing documents. Everybody was very patient and didn't make me feel bad about thinking things out. Steve had the vehicle warmed up and ready for my test drive on arrival, and was very thorough in showing me the ins and outs of the vehicle before i drove it off the lot. More

Sales staff were very easy to work with. Mark was very knowledgeable on all of the cars. The process of trading and buying was stress free with no frustration. knowledgeable on all of the cars. The process of trading and buying was stress free with no frustration. More

Herb Lambert was the BEST to work with. My Brother bought a new Tiguan from Herb and was totally satisfied with his knowledge and desire to please his customer- very rare in this day and age. That is why I a new Tiguan from Herb and was totally satisfied with his knowledge and desire to please his customer- very rare in this day and age. That is why I came to Harper to find Herb Lambert and see if he could help me find the right vehicle for me. Boy did he!! He took me for a test ride in a slightly used Beetle Turbo and I was impressed very quickly. I came in to look at an EOS and Herb urged me to try the Beetle and I fell in love. Not only did the car handle amazing and solid but Herb's genuine and honest manner gave me the confidence to make the change. Thanks Herb and thanks Harper for a great deal and experience. Darcy Lepir Loudon, TN More

I had a great experience dealing with Harper VW. CJ Robinette was exceptional to work with, not pushy, but fully explained all the options and details of the purchase, and functions of the vehicle. Har Robinette was exceptional to work with, not pushy, but fully explained all the options and details of the purchase, and functions of the vehicle. Harper did not have the vehicle I wanted in inventory, however CJ found and delivered the exact trim and color I wanted the next afternoon. I found this rare compared to other dealers I've worked with, usually I'm being pressured into something I really don't want. Not the case here. I'd also like to thank Philip Carr for directing my internet inquiry over to CJ. Cliff Cunningham was great to have as the closing finance manager. This was the first time I was offered all of the additional services and protections, and not made to feel like I needed to walk out to get away from the pressure. He just explained and offered, and then left the final decisions for me to make, I can't explain how much I enjoy doing business this way. I briefly spoke to Rick Boring the previous day, and appreciate his help as well. Harper VW is a very professional dealership, and the staff are exceptional. I will definitely consider Harper dealerships for my next purchase. Thank you, Dean More

Dennis Brooks provided a friendly, laid back approach to finding our second car, complete with functionality and superb gas mileage. He went above and beyond to make our experience pleasurable and smooth. T finding our second car, complete with functionality and superb gas mileage. He went above and beyond to make our experience pleasurable and smooth. The best part? We LOVE our new Jetta SEL Hybrid! More

Perfect experience, Herb is one of the best sales man I have ever dealt with. He is not overwhelming and he has great people skills. I will go to him from now on to purchase my vehicles. have ever dealt with. He is not overwhelming and he has great people skills. I will go to him from now on to purchase my vehicles. More

Perfect experience, Herb is one of the best sales man I have ever dealt with. He is not overwhelming and he has great people skills. I will go to him from now on to purchase my vehicles. have ever dealt with. He is not overwhelming and he has great people skills. I will go to him from now on to purchase my vehicles. More