Harper Volkswagen

We always go to Harper, for routine maintenance. Andy in the service Dept. always takes care of us. He goes beyond, to the point, when I forget to ask for a loaner car, he realizes it was an error on my par the service Dept. always takes care of us. He goes beyond, to the point, when I forget to ask for a loaner car, he realizes it was an error on my part, and always has one available for me and my husband. He will call us, to give updates. He is just plain excellent. Now, this time we went to service the Touareg, Kimo came up to my husband, while he was loitering in the showroom. Well, my husband went on to explain the mileage his wife puts on the vehicle and that it is almost time to think about a trade. Kimo walked Sandy around, explaining the differences, from one vehicle to another, finally speaking of the Touareg, which my husband knows his wife loves. Then, before you know it, Sandy came out and said to me, I think you need a new car. Then went on to explain to his wife why. Needless to say it didn't take long to convince me, we are certifiable VW clients. Kimo was very helpful in the process. Then, we drove off with our brand new VW Touareg. Now, it is four days later and 500 miles on our new car, and guess what, WE STILL LOVE HARPER VW. Thank you to all, Andy and Kimo, as always expected were fabulous, Mrs. C. H. Geiger, III of Rogersville, TN More

Great dealership . Mark was very helpful . Low keyed and extremely helpful . I was not considering the Passat but when Mark worked at getting the cost down as low as they could go , I really had to tak and extremely helpful . I was not considering the Passat but when Mark worked at getting the cost down as low as they could go , I really had to take a good look at this deal . everyone was so incredible at this dealership that it made going a little over my budget worth it. And of course I am truly in love with my Passat sel. .truly enjoying driving for the first time in my life . Great car . Great dealership-would definitely and have already recommend this dealership and Mark of course to friends . More

everyone very nice and friendly. we haven't purchased a new car in a while and it was a very pleasant experience. we went on 1 occasion to look at cars and then the 2nd occasion we purchased a vehicle. a new car in a while and it was a very pleasant experience. we went on 1 occasion to look at cars and then the 2nd occasion we purchased a vehicle. it was a no hassle experience More

January 2014 transaction. The sales rep was extremely helpful, but not pushy. Overall I had a great purchase experience and car was delivered as promised the next day. helpful, but not pushy. Overall I had a great purchase experience and car was delivered as promised the next day. More

My recent purchase of a Volkswagen Jetta was an overall great experience. My salesperson Mark Hammock was very patient and helpful. I was very pleased with the used vehicles available and after a quick loo great experience. My salesperson Mark Hammock was very patient and helpful. I was very pleased with the used vehicles available and after a quick look at new and used, there were plenty of good choices. The internet Manager Philip Carr gave me good information so I knew what sorts of offers were available in the past few weeks, and I felt welcome and unpressured to visit. When it came time to close the deal, Rick Boring helped make sure I found the best interest rate possible. All the staff and management at Harper VW made me feel welcome, and I will definitely shop there in the future. More

I reside in northern Illinois, 650 miles away. I have purchased many vehicles from out of state. Pictures sell cars, they had clear, precise and close pictures on their web site. Without that, there woul purchased many vehicles from out of state. Pictures sell cars, they had clear, precise and close pictures on their web site. Without that, there would not have been an initial inquiry on the 2012 Mini Cooper Countryman. Entire transaction was completed over the phone. Made the deal on Thursday afternoon, was there Saturday morning when they opened. Entire experience inside the store was professional yet laid back and quick, which made it pleasant. Their store is very nice, not overly barring with high dollar glitz that protrudes "we make a lot of money". They have a few really cool hot rods in the show room that are worth stopping in just to see. Thanx guys! Steve Clark More

From the minute I met Dennis, he was very helpful to answer all the questions I had about the car. Cliff explained the warranties in detail and was very patient while I made the decision. The buying answer all the questions I had about the car. Cliff explained the warranties in detail and was very patient while I made the decision. The buying experience was GREAT from the beginning until the time I drove away with my new car. More

Kimo and the staff at Harper Volkswagen went out of their way to be friendly and helpful in finding us the right vehicle for the right price. I would highly recommend anyone to seek out Harper for their nex way to be friendly and helpful in finding us the right vehicle for the right price. I would highly recommend anyone to seek out Harper for their next vehicle purchase. More

I purchased a 2013 VW Beetle recently and the I was very pleased with the service I received. Dennis Brooks was very knowledgeable and professional. I would definitely recommend this dealership to my frie pleased with the service I received. Dennis Brooks was very knowledgeable and professional. I would definitely recommend this dealership to my friends. More

Kimo at Harper Volkswagen was willing to work with me making sure that my car buying experience was positive and professional. He followed up and was diligent about making sure I had the information I ne making sure that my car buying experience was positive and professional. He followed up and was diligent about making sure I had the information I needed to make an informed decision. I would buy from Harper Volkswagen again. More