
Harper Volkswagen
Knoxville, TN
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I needed a new car and Matt was very helpful in finding several models that would meet my wants and needs. I tested 4 cars and found the best fit for me, a 6 speed manual TDI. I never felt pressured by the several models that would meet my wants and needs. I tested 4 cars and found the best fit for me, a 6 speed manual TDI. I never felt pressured by the staff there and all the sales and service people were pleasant and helpful. The sales manager was good enough to show several options for purchase and we came to an affordable method to do the financing. All and all a very good experience. More
Thank you so much for your help during our recent vacation in the mountains of NC and Tenn. You and your crew at Harper VW made the unplanned repair on our VW Jetta TDI Sportswagon much easier for u vacation in the mountains of NC and Tenn. You and your crew at Harper VW made the unplanned repair on our VW Jetta TDI Sportswagon much easier for us. You took care of all details, including a rental car so we could spend some quality time in the Knoxville area while waiting for the car repair to complete. After we left Knoxville, and Harper VW we drove across US129 (aka the DragonTail) back into NC.... and here are photos to show our nicely cleaned, and repaired VW taking on the curves... right up there with all the corvettes and motorcycles!! Thank you again! Sincerely, Les and Mary Arcadia, FL More
Kimo, was the best sales person I have worked with on any Auto purchase. Always helpful and a great representative for Harper. We have worked with the Harper Group before but never knew they had people who a Auto purchase. Always helpful and a great representative for Harper. We have worked with the Harper Group before but never knew they had people who actually made you feel good about your purchase and the dealership. I would recommend Harper Volkswagen just for the people who work there and I will recommend Kimo to all my friends and family as the best person to work with to help you find the auto you want. Great Experience. More
Our family has purchased probably 20 cars over the years and the experience has always been daunting and stressful. After doing a year's worth of research to find the 'perfect' car I decided on the Volkswag and the experience has always been daunting and stressful. After doing a year's worth of research to find the 'perfect' car I decided on the Volkswagen Passat and then looked for dealerships through TruCar. Shortly after completing the on-line process which recommended Harper Volkswagen I got a phone call from Kimo Meheula. At first I thought "Oh no, a pushy salesman" but at the end of his message (because of course I did not answer the call) he said simply "Aloha". Having recently moved to the area from California, even though I am a southerner by birth, the familiar gentle, laid-back 'Aloha' got me hooked. I returned his call and came in for a test drive. Upon entering the showroom I was struck by the playfulness of the art, and the friendliness of Mr. Meheula. We immediately felt like we were in the right place with the right guy. We took the test drive, and took that very car home. We've already recommended the dealership to another family member who will be in a position to buy a car in a month or so and Kimo is on the lookout for the right car. On a side note- as I was looking at VW hats in the gift shop Shannon Harper came over, introduced himself and gave me not just one but BOTH hats I was looking at. I know it's not much compared to the car purchase but again, Harper Volkswagen and Kimo got me into the car I wanted, and Shannon put the icing on the cake with the hats. Mahalo Kimo, and Thank you Shannon! More
Kimo was awesome no pressure and very friendly. He did not try put me in something I did not want. Financing was easy and quick not try put me in something I did not want. Financing was easy and quick More
Had a wonderful buying experience with my new 2013 Jetta. I found the car online and worked with Mark Hammock. He was very friendly and answered all my questions. Cliff made the financing experience a breeze I found the car online and worked with Mark Hammock. He was very friendly and answered all my questions. Cliff made the financing experience a breeze. I left there happy with a new clean car! More
This is the second car I have leased/purchased for Harper Volkswagen and their service and sales staff continue to be top notch. The dealership is clean, modern and inviting and their salespeople are knowled Volkswagen and their service and sales staff continue to be top notch. The dealership is clean, modern and inviting and their salespeople are knowledgable and friendly without being abrasive or pushy. I would recommend Harper Volkswagen to any looking for a new/used car. More
Kimo was so helpful and friendly. He really knows his stuff. I love my new Jetta! If you're in the market go on down and see him. He'll do you right! Thanks Kimo! stuff. I love my new Jetta! If you're in the market go on down and see him. He'll do you right! Thanks Kimo! More
Thank you for the Excellent service!! The people who Thank you for the Excellent service!! The people who work here are very professional!! I will only deal with Harper VW!! Keep up the great work!! Thank you for the Excellent service!! The people who work here are very professional!! I will only deal with Harper VW!! Keep up the great work!! More
Our experience was excellent. We felt all employees we dealt with were honest and genuine. No pressure or quirky sale's gimmick. Would highly recommend this dealership. dealt with were honest and genuine. No pressure or quirky sale's gimmick. Would highly recommend this dealership. More