Harr Toyota

Jason The customer service was great. I enjoyed the drive in and drop off. The waiting center was comfortable. Overall, the experience was great and I look The customer service was great. I enjoyed the drive in and drop off. The waiting center was comfortable. Overall, the experience was great and I look forward to my next visit More

lie and cheat So to update my review of harr. THe car which never left their lot and for which i cancelled the order according to mike gross advertised policy, but So to update my review of harr. THe car which never left their lot and for which i cancelled the order according to mike gross advertised policy, but mr gross refused to refund the money to toyota financial, well the carwas reposessed off harrs lot and a repossesion was put on my credit report for a car which neverleft their lot. See you in court mr gross More

My company car was delivered to Harr Toyota in Worcester. Dominic DiGiovanni is responsible for delivering the vehicle. The vehicle has been sitting at the dealership for over 3 weeks waiting for Dominic t Dominic DiGiovanni is responsible for delivering the vehicle. The vehicle has been sitting at the dealership for over 3 weeks waiting for Dominic to process the insurance paperwork. I already made one visit, which was scheduled with Dominic, only to find out that he had not done a thing. I am now waiting another week to pick up the car. I had another bad experience with these guys years ago. I had ordered a car and put money down on the order. I waited over three months before I found out that they never ordered the car. I found that out thru the car manufacturer, not these guys. They kept telling me that the car was on order. Bottom line with these guys, zero customer service skills and they lie. Don't take your business to them. You've been fairly warned. More

Never Listen To Them To Shop Car Acessories Or Service, Never! Before And After, They Are Two Difference Faces, Once You Sighed The Paper, They Won't Be That Warm To Your Request. Liar & Dishonest Person Never! Before And After, They Are Two Difference Faces, Once You Sighed The Paper, They Won't Be That Warm To Your Request. Liar & Dishonest Person ! More

It was an all around great experience, my wife loves her 2013 RAV4. I would definitely recommend this dealership to anyone who wants to have the same great service and help on a new vehicle! 2013 RAV4. I would definitely recommend this dealership to anyone who wants to have the same great service and help on a new vehicle! More

Absolutely terrible didn't even try to help me in an ways possible. They strung me along for about a week saying they could put me in a car.. I went to the dealership sat down for about 5 minutes and th ways possible. They strung me along for about a week saying they could put me in a car.. I went to the dealership sat down for about 5 minutes and they told me basically I didn't even make enough money to be put in a car not even a used one, and because of my not-so-great credit score and my finances, there was nothing they could do for me. The man wouldn't even listen to me try to explain the way my pay stub worked or anything. It was like if I didn't have the cash up front they wanted nothing to do with me. I ended up going to another dealership and they were able to get me a brand new car! Also, when I went to the other dealership and they inquired about my credit, we came to find out that HARR had ran my credit to about 90 or so different banks without my knowledge and hurt my credit even more! The man I worked with was late, rude to myself and my mother, and didn't even want to give us the time of day. I recommend everyone stays away from this dealership unless you like to get screwed over!!! More

After hearing great reviews about Toyota and Toyota Products. My wife and I just stopped by to see if the time was right for us to buy a new Toyota. Not too long after arriving we browsed a few options Products. My wife and I just stopped by to see if the time was right for us to buy a new Toyota. Not too long after arriving we browsed a few options. With all Finacials and leasing options on the table. They made it EASY for US to shop with no pressure. Plus Coffee Machine and Customer Service was Awesome. More

Three visits to the dealership already and no one can tell me when my parts will be in. Service dept told me they will call me, but never did. Over five weeks now waiting for part. One hand does not kno tell me when my parts will be in. Service dept told me they will call me, but never did. Over five weeks now waiting for part. One hand does not know what the other is doing. Worst thing is, this is Toyota's airbag recall. So, for years now, my Air bag lights was not working.... The Parts Dept. gave me the wrong metal gasket. Had to use the old one and return the new. Very frustrating. I will never buy a car there. This is by far the worst dealership and I have been to many. More

Initially i was a bit intimidated by the "big" delaership feel at Harr. From my very first sales appointment to the very last one, i was simply amazed by the personal level of customer service i delaership feel at Harr. From my very first sales appointment to the very last one, i was simply amazed by the personal level of customer service i received. Laura (saleswoman) was prompt for each appointment. There was no waiting around wondering what was going on. I feel that she heard my voice, and gave me an opportunity to purchase a vehicle that I desired. For once, i did not feel as if a dealership tried to shoved a car down my throat! 10 weeks later, i am still thrilled about my purchase, and have no regrets about it at all! Once my vehicle was selected, the financing was seamless as well. Jessenia was very prompt, professional and courteous with no hidden agenda. I had done some research so I already knew Harr offered the best price for my purchase in the area. I had no idea that not only would i get the best pricing, but with more options as well!! I am still extremely satisfied with my purchase and i think if you are in the business for a new or even used car, consider Harr in your search. I do believe if you put the time in and do some research, you will fare well wherever you go, but it was a great feeling not having to fight or haggle for what i was looking for :-) More