Everyone I interacted with in the service department was very friendly and professional. All employees, in both the sales and service departments, that I observed were the same with every customer.
The waiting area was large, clean and comfortable. I was offered a light lunch & beverage by a polite young man who introduced himself as the concierge. Brenda, my Service Advisor, was excellent! I've been to other area Toyota dealerships. Harr is still the best!