Harr Toyota
Worcester, MA
Filter Reviews by Keyword
By Type
Showing 482 reviews
The process of buying my truck was comfortable and smooth. Our salesman knew the details of the cars themselves and the paperwork and side issues that are part of the process and thus did not waste ti smooth. Our salesman knew the details of the cars themselves and the paperwork and side issues that are part of the process and thus did not waste time. Rather than attempting to talk me into a truck on the lot, the salesmen had the truck with the options I wanted delivered to Harr. The sale did not take long and was completed without difficulty. More
One of the best experiences I've had in a long time. I was greeted by Joe Del'Ollio timely and professionally when I was looking for a new vehicle a few weeks ago. When I was working with Joe, he gave me was greeted by Joe Del'Ollio timely and professionally when I was looking for a new vehicle a few weeks ago. When I was working with Joe, he gave me his full attention. I never felt rushed, and he was not "pushy" like alot of sales folks I've met the past few months. I gave him the numbers I was working with and although my payment went over my budget by $50.00 a month once I purchased the vehicle locator and maintenence plan, it was well worth it. I have the vehicle that I wanted and then some. Once I made the deal, I met with the Sales Manager,Sarkis Shamshoyan and Busines Manager, Branko Kovacevich. Both gentlemen were equally very pleasant, professional, and gave me their undivided attention. Go over and see my new friend Joe Del'Ollio at Harr Toyota in the sales department. You'll be glad you did. Tell him that the girl with the "twin to his Toyota Camry" sent you... Signed, ~JB ~ Happy in my 2011 Camry More
I would definitely refer a friend or anyone else to buy a car at Harr Toyota! I would also advise anyone, if they go to ask for Nathan Murphy. He was the coolest, kindest, salesman I think I have ever met. car at Harr Toyota! I would also advise anyone, if they go to ask for Nathan Murphy. He was the coolest, kindest, salesman I think I have ever met. I purchased a 2007 Chevy Impala and I am so grateful for all of the help that I received. Thank you Nathan for all of your help and continue to be the great person that you have proven yourself to be. I would buy a car from you all over again if I had to. You are an awesome salesman! More
I bought my car back on April 24, 2010. It is not July 11, 2010 and my contract is stil not corrected. The financial rep that I worked with screwed up my contract. It was supposed to be for 12,999. It was 11, 2010 and my contract is stil not corrected. The financial rep that I worked with screwed up my contract. It was supposed to be for 12,999. It was orignally 18,000 the sales man gave me 2,000 off and 3,000 for my truck. The finacial rep put my contract in for 18,000 still. Since they I have re done my contract but they are screwing me around on entering it in. Come to find out it is taking this long because they have no sent a check into the office that enters in contracts. I had to go through Corporate to get any where on what is taking so long. Other the Keith Lincoln the employess there are rude and refused to help me. Even the manager! They would only say sorry cant help, contact Keith. Horrible experience and I will never go back there again or recommend anyone!!! Horrible way to do buisness and I still dont have my contract straightend out. They are scamers. More
Though I didn't plan on purchasing a car on my initail visit to the dealership. I ended up buying a Toyota Carolla the same day, and was very glad I did so. I felt that I was given a reasonable return on visit to the dealership. I ended up buying a Toyota Carolla the same day, and was very glad I did so. I felt that I was given a reasonable return on my trade-in and a fair price on the purchase. Salesman Paul Donahue waw especially courteous, knowledgeble, and helpful. He was never obsequious, and I never felt hustled or pressured. Paul answered all my questions fully and honestly. Paul is clearly a gentleman who loves his work, enjoys people, and inspires confidence. I was also treated most courteously by the Sales Manager, Saarkis Shamshoyan, and Frank in accounting. I would certainly recommend the Harr dealership in general and Paul Donahue, in particular, to anyone seeking to purchase a car. More
Jay(Jang)really knew his stuff. I needed a car and didn't want to spend too much. I wasn't committed to any one vehicle and was looking for a short term deal. I am a low mileage driver and after looking over want to spend too much. I wasn't committed to any one vehicle and was looking for a short term deal. I am a low mileage driver and after looking over the inventory we agreed on a great Lease deal on a great car, a 2010 Corrola 'S'. After a minute bump in the transaction Keith(Finance) stepped in and did the Right Thing. I could have gone elsewhere and received about the same deal, but it felt right to give Harr the sale after all the effort they put into the sale. They really went above and beyond. Where else can you get a new car for less than $40 a week? More
Very good service. Dealer went out of his way to help me get what I wanted. I would highly recommend this dealership Dealer went out of his way to help me get what I wanted. I would highly recommend this dealership to friends and family. More
Both gentlemen worked hard to get me the best deal for the vehicle that I wanted. They communicated to me as promised, and then some. The sales representative even did a thank you follow up call and I h the vehicle that I wanted. They communicated to me as promised, and then some. The sales representative even did a thank you follow up call and I have received multiple emails of thanks from different levels within the dealership. So far, so good. We will be back. More
We had the pleaure of working with Brian Lindsey. He is part of the loan express services offered by HArr. Brian didnt treat us like just another sale. He listened to what we hoped to drive and helped us s part of the loan express services offered by HArr. Brian didnt treat us like just another sale. He listened to what we hoped to drive and helped us see that through. I would recommend Brian to anyone. His customer service was above and beyond what we expected! If it wasnt for working with Brian I dont think we would have been as happy as we are! More
I would recommend the AUto Loan Express which is part of Harr Auto. I was thrilled with the service I received from BRian Lindsey. I also spoke with Brandy brielfy and she was a pleasure. I unfortuntalt Harr Auto. I was thrilled with the service I received from BRian Lindsey. I also spoke with Brandy brielfy and she was a pleasure. I unfortuntaltey had to deal with Dolores one of the receptionists 2x. The 1st we went with our salesman to make a deposit, she not only huffed at him which was rude but she huffed and rolled her eyes at us while giving our deposit. I then had to go back and complete our down payment, again having the "pleausre" of working with Dolores, when I adv her what I was there to do she again HUFFED at me as if Im keeping her from stuffing bills into envelopes, rolls her eyes and bluntly says"well why dont you take a seat its going to take me awhile", then shoo's me away from her desk like Im nothing more than a speck of desk that landed there. RUDE!! RUDE!! Rude!!! The worst customer service. Had I not been so completely satisfied with Brian, and not had to deal directly with her I would have looked elsewhere. More