Harr Toyota

I have been dealing with Derek for the past 6-7 years. He is an exellent salesman and attends to my needs promptly and effectively. It is extremely courteous and helpful. He is eager to assit me in any way p is an exellent salesman and attends to my needs promptly and effectively. It is extremely courteous and helpful. He is eager to assit me in any way possible. He always returns my phone calls and quickly resolves any issue I might have. I refer all of my family and friends to him. More

I am a handicap elderly man, Derek has always been very helpful to me when I have come into the dealership. I have bought a number of car from Harr and Derek has made every exerience easy for me. He knows helpful to me when I have come into the dealership. I have bought a number of car from Harr and Derek has made every exerience easy for me. He knows it is hard for me to get around and he has even come to my home to deliver paperwork to me so I didn't have to go out especially if the weather is bad. More

We didn't buy our Corolla from Harr but the service department staff has made it much more likely that a future Toyota purchase will be at Harr, if we can make the right deal. Brian and Jim have alway department staff has made it much more likely that a future Toyota purchase will be at Harr, if we can make the right deal. Brian and Jim have always been friendly, professional, prompt, and honest. The Corolla is my wife's car and both Jim and Brian make me feel assured she is riding safely! Thanks guys..... More

I have always used Harr Toyota (4 1/2 yrs) And have had the best service . I recommend Harr to all my friends and anyone else who is looking for auto service. Brain is the main reason for this. He is the B the best service . I recommend Harr to all my friends and anyone else who is looking for auto service. Brain is the main reason for this. He is the BEST at customer service. Quality of work is Great. Price is never a surprise. Everyone is very Friendly. Thanks Harr for the great Service More

I had already written a review but forgot to do the numeric rating. to recap: great service, trustworthy guys (Jim and Brian) and one thing I forgot to say, I've never had to bring any vehicle back numeric rating. to recap: great service, trustworthy guys (Jim and Brian) and one thing I forgot to say, I've never had to bring any vehicle back after a repair or service had been done! I have learned, the hard way, to only deal with Harr Toyota for service and to use genuine toyota parts and technicians. More

I've been going to Harr toyota for at least 20 years. I've had my problems, but all in all, they've been the best. When I did have a problem, they corrected it. I've spent thousands of dollars on repa I've had my problems, but all in all, they've been the best. When I did have a problem, they corrected it. I've spent thousands of dollars on repairs because I hold on to my toyota's probably longer than I should. But I've loved them all so much. My first toyota was a brand new celica in 1973 - I had it for 12 years! Ever since then, I've had 4X4's and have loved them all. The guys are great (Jim and Brian) and I trust them - something alien nowadays. The only thing I think they can improve upon is: a complementary car wash when you go in for your recommended services. (They do that a Herb Chambers!) More

Brian's service team is now working on our fourth and fifth Toyotas. We totally trust their judgement and advice. Cars can be scheduled within the same week, they are returned quickly and never have had fifth Toyotas. We totally trust their judgement and advice. Cars can be scheduled within the same week, they are returned quickly and never have had to return a second time. Friendly & helpful group. More

Brian Strong always has been a courteous, pleasant, and accommodating Service Representative whenever I took my Toyota Camry (current and previous ones) to be serviced. I'm glad my car gets a car wash now accommodating Service Representative whenever I took my Toyota Camry (current and previous ones) to be serviced. I'm glad my car gets a car wash now when I have it serviced (although it was not appropriate or realistic to have one today, considering the weather and the road conditions). More

I have used Harr Toyota for service on my four toyotas for almost 20 years. During that time I have had friendly service and competent workmanship. I recently recommended my neighbor to check out Harr to for almost 20 years. During that time I have had friendly service and competent workmanship. I recently recommended my neighbor to check out Harr toyota before buying a new car. He bought his new SUV at Harr (I forget the name of the model.) Yesterday I went in for new front brakes. Brian had alerted me, the last time I was in for an oil change, that they were in need of attention. Because I trust Brian, I go with his recommendations and I have found it quite reliable over the years. I gave a "4" rather than a "5" to the price category because I would always like everything to cost less, but I would not go elsewhere in order to pay less. I waited for the car and they began to work on it shortly after I arrived so that I would have to wait as little time as possible. More

The Harr Toyota service dept. staff is the best in the Worcester area. Always informative,friendly,courteous,and knowledgeable. They know what "CUSTOMER SERVICE" is all about. After reading some of the c Worcester area. Always informative,friendly,courteous,and knowledgeable. They know what "CUSTOMER SERVICE" is all about. After reading some of the comments written about the Sales department, maybe they should watch and listen to how the 3 Service reps communicate with customers. Just my opinion. Leo Murray More