Harrelson Nissan of South Carolina, LLC

We visited the Dealership to purchase a used car for our Daughter. We were met just like always and at any car dealership with a handshake and how can we help. The test drive went well and brought us to the Daughter. We were met just like always and at any car dealership with a handshake and how can we help. The test drive went well and brought us to the next step; bring the car home to have our Daughter review the car. She drove the car and approved but on our way back to the dealership with noticed an unnatural “clunking” sound out of the front end. Upon our return the dealership we made them aware of our interest in the car and the sound in which they quickly whisked the car away to be looked at by service. We then left and went to lunch while they figured out the issue (I also bought lunch for our salesperson). They got back to us quickly defining the problem and what they needed to do to fix it. Stated the part needed to be ordered and would be there and the car repaired the next day. This is when we decided to go drive another vehicle at another dealership to compare; same make and year to see and feel how the vehicle drove. We then decided (the same day and about 2 hours later) to buy the car at Harrelson after it was repaired. Excited we went home to pick up our Daughter to then go to the dealership. (This when she realized she had left her purse in the vehicle during her test drive.) We called the dealership ASAP while in transit to them, to inform them and have them go check the car.. The sales person told us the car had not been driven since us and had been in the service area locked since we left.. BUT upon the salesperson inspection the purse was gone. We showed up minutes after the call ended and also inspected the car to confirm indeed the purse was gone. Quickly, the Sales Manager and Service Manager outlined to us the only they and the salesperson had been in the car since we left and the car had not been drive since we left or had anyone else been in the car.. We then requested they call the police which resulted in a complete police report / recorded was filed. The Salesperson could not apologize enough but their Sales and Service Manager became distant and never apologized that evening. It was only the next day we received a follow up call from the Sales Manger asking us how we would like to proceed with buying the car did he make mention of the theft calling it “unfortunate” (Unfortunate indeed, the purse just so had all my Daughters gift cards and money she received the day before for Christmas from all our family members totaling better then $500. Even the purse itself was a gift.) he then said he “might help us on the price of the car because of this issue.” . Call me stupid here but even with the theft, we still wanted to move forward on purchasing the car and where willing to wait for its repair and re-evaluation test drive by us to make sure all was well. In short, we have had to do all the follow up on the cars status, the repair took 6 days and it was not until 01/10/2013 that we found out our salesperson magically does not work there anymore (he shared with us that that might fire him over this issue), the price quoted to us was list and no additional effort made by the dealership to compensate our daughters loss. I additionally made several requests at various different exchanges to speak with the Ownership but was told the standard they are not here right now every time but are aware and would get back to us..It never happened. I strongly suggest anyone thinking of buying or servicing a car at this dealership go and read all the public records available about Harrelson Dealerships on the internet about their history More

I was contacted by Michael Gaston to talk about trading in my 2009 Nissan Versa Hatchback. He was very professional and friendly and not pushy at all. Everyone I dealt with from the finance to going over in my 2009 Nissan Versa Hatchback. He was very professional and friendly and not pushy at all. Everyone I dealt with from the finance to going over the new features on how the car worked were all friendly. Both of my daughters own Nissans from this dealership and will probably be back in the future when my husband is ready to trade his Nissan in. Am trying to talk my brother into looking at a Nissan. I walked out with another Nissan Versa Hatchback and am very pleased. More

My husband and I came to the Nissan dealership with the intention of only "looking" at a new vehicle and we were not sure if we were going to be able to trade in our Sentra. After Eric worked his financin intention of only "looking" at a new vehicle and we were not sure if we were going to be able to trade in our Sentra. After Eric worked his financing magic, not only did we get a great deal for our trade, but we ended up getting a beautiful brand new Rouge. I am very satisfied with the service our sales person (Rob) provided to us. Both Rob and Eric went above and beyond to provide us with great customer service and to also drive off the lot in style! More

James was helpful and courteous when we bought our Nissan Altima. He showed us all about the car and helped us with the process of the purchase. I would suggest anyone looking for a car visit James. Altima. He showed us all about the car and helped us with the process of the purchase. I would suggest anyone looking for a car visit James. More

Salespeople were very friendly and helpful. They really worked with me to get the best possible deal. I am very safisfied with experience of buying my second Nissan. worked with me to get the best possible deal. I am very safisfied with experience of buying my second Nissan. More

From the moment I walked into the dealership and was greated by James McInnis my positive experience began. First of all, he listen to what I wanted and didn't want with a new car. He assured me that greated by James McInnis my positive experience began. First of all, he listen to what I wanted and didn't want with a new car. He assured me that if he didn't have what I wanted in invertory he could find the car for me. That is exactley what he did. I felt he gave me a fair traid in on my car and a fair price on my new car, without all the hassel. He has followed up after the sell, to check on how we like out new Morano, and if there was anything else he could do for me. Now that's customer service! More

I was in the market for a preowned car. James was very kind, patient and non pressuring. James was able to answer all my questions and listened to me when I told him what I was looking for in a car. He g kind, patient and non pressuring. James was able to answer all my questions and listened to me when I told him what I was looking for in a car. He gave me several options. He was very professional. He made the buying experieince a pleasure. More

James was very friendly to us as soon as we walked in. He was able to help me arrow down my car selctions that were suitable for my needs. I had another great experience at Harrelson Nissan and definitelly w was able to help me arrow down my car selctions that were suitable for my needs. I had another great experience at Harrelson Nissan and definitelly would refer someone to him. More

We have been a long time customer of Harrelson Nissan (6 years). Their friendly attitude and willingness to assist us has kepted us coming back. We have three daughters and we have purchased all their car years). Their friendly attitude and willingness to assist us has kepted us coming back. We have three daughters and we have purchased all their cars with Harrelson. Our salesperson, Roberta, was wonderful. She was knowledgable about the car we selected and was great in assisting us with our paperwork. We will ask for her again when we come back. More

James & Mickey was very friendly.Answered all the questions I had.I test drove 3 or 4 cars. I fell in love with the Nissan Versa. Mickey most of did some talking cause I drove it off the lot. Than questions I had.I test drove 3 or 4 cars. I fell in love with the Nissan Versa. Mickey most of did some talking cause I drove it off the lot. Thanks James & Mickey More