Harrelson Nissan of South Carolina, LLC

I found my dream car! Unfortunately, it was at this dealership. After all the paperwork was done and down payment taken, they informed me that my credit wasnt being accepted. I TOOK THE CAR HOME with r dealership. After all the paperwork was done and down payment taken, they informed me that my credit wasnt being accepted. I TOOK THE CAR HOME with reassurance that they would work on it and make it work out for me. It never did. I had to take the car back the next day. When I asked for the down payment check back, thats when it got nasty. My father was picking me up, and after being there for an hour, was ready to go. The store manager tried to pick a fight with my father! This was all because I wanted the check back! I will never go back to this dealership! More

I purchased a used PT Cruiser in late December, My nephew and I test drove the car and noticed that the brakes were rubbing and we brought this to salesman and managers attention. We were assured that the b and I test drove the car and noticed that the brakes were rubbing and we brought this to salesman and managers attention. We were assured that the brakes had been checked and corrected when I picked the car up on dec. 27th by the sales person. Within one week I began to notice the scrubbing sound had returned and now there was a grinding sound. I called sales person I had dealt with and was assured that he would get back to me, this failed to happen and for the next week I called at least 3-4 times each day with no one answering or returning my calls. I finally talked to a floor manager and was told to bring the car in, when the service department checked the brakes I was told that the front brakes were completely gone and I needed brakes and rotors for the front, I asked to speak with the sales person that had sold me the car He than got another manager involved. Because I had purchased the car as is they couldn't do any thing to help me. I then started to explain what I was told when I had test driven the car, at that time the floor manager became very disrespectful and told the service department manage that If I didn't want the work done that I needed to leave and he would not entertain any more of my complaints that he was through with me. To be treated this disrespectful was very upsetting I trusted that what i was told about the brakes being ok. I will not be as trusting and will not return to Harrelson Nissan of Rock Hill More

I had Lots of Issues with my Titan while under warranty, the dealer discovered there was no fluid in my transfer case after 3 rear axels had been replaced, they would not replace the Transfercase because it the dealer discovered there was no fluid in my transfer case after 3 rear axels had been replaced, they would not replace the Transfercase because it was not broken, now out of warranty it is!! More

My mom had a Nissan for 12 years and it was still running great. She decided she needed a new one because she couldnt get parts for hers anymore. I tried to help her buy another Nissan from this dealership great. She decided she needed a new one because she couldnt get parts for hers anymore. I tried to help her buy another Nissan from this dealership and had the worst experience of my life. First, they advertised a price online on a car that "was converted to a rental, the website just hadnt been updated" (the car is still on their site listed as for sale two weeks later after new inventory has been added). Next, the listed online prices weren't actually available unless you were a college grad, etc, etc. We ask about another car at a similar price point we saw online, the sales girl (with for days experience and zero product knowledge) cannot find it on their lot. So, they direct us to a much more expensive car on the lot (despite being told exactly what my mother could afford). We go into the dealership and sit at the table (while they "run the numbers". They come back with some rediculous suggestion that we put down several thousand dollars since its such a great car. We say no, we're paying cash and this is all she has. We leave, they follow us to the car with an offer that ends that night. We go back the next day (magically, that offer can still be ours as they "haven't turned in the paperwork") We ask about a different Nissan that is on their lot. They have us sit in the office AGAIN and "run the numbers". Again, its a rediculous offer. We say no thank you. They follow us to the car yet again. We leave and drive to a competing dealership and their sales manager calls, telling us they "found that car we were looking for". This dealership did nothing but lie and pressure us. In the end, I chose to purchase a toyaota instead because my mother needed a car that day. This dealership was decietful, argumentative, disrespectful, and insulting. More

THE CUSTOMER SERVICE WAS EXCELLENT AND VERY HELPFUL. KARRIEM IS TRULY A BLESSING. THE VEHICLE I HAD PREVIOUSLY WAS ON ITS LAST LEG AND I NEEDED A RELIABLE CAR FOR ME AND MY FAMILY AND WHAT HELPED SO MU KARRIEM IS TRULY A BLESSING. THE VEHICLE I HAD PREVIOUSLY WAS ON ITS LAST LEG AND I NEEDED A RELIABLE CAR FOR ME AND MY FAMILY AND WHAT HELPED SO MUCH WAS THAT I WAS ABLE TO TRADE IT IN AND GET A CAR THAT INTEREST ME. More

These people are rip offs. In May my husband received a These people are rip offs. In May my husband received a call from a salesman by the name of Kareem. Kareem told my husband to come in and pick out hi These people are rip offs. In May my husband received a call from a salesman by the name of Kareem. Kareem told my husband to come in and pick out his 2010 Altima. My husband went there and instead of getting the 2010 Altima he was promised (Kareem even stated they were going to claim this car in the name of God) My husband was talked into a Ford Explorer. Several times my husband insisted on getting his keys back on jis car he had for a trade in; my husband did not want to continue the purchase. Kareem told him to tryout the truck for 30 days and if he did not like it to return the truck because he was sure my husband would fall in love with the truck. As a matter of a fact Kareem also stated he had the exact truck! We had the truck for a month and it broke down on the fourth of July w/end as we were entering Charlotte NC (how ironic) We went to service for repairs. We sat there for 5 hours while they went back and forth over the extended warranty we purchased. We were given the run around. We were stranded in Charlotte (during the month we had relocated to another state and had come in to pick up some things from storage) They promised the truck was going to be repaired and we were told by the Gus the service desk manager they wanted to send it to the best place to repair it which was Milton Family Ford (who by the way have been wonderful with working with us) Once we arrived back to our home state Milton Family Ford called us not knowing what to do with the truck, stated the truck was towed in (whick we paid to have it towed) nor did he know what was wrong with it and to also let us know that Nissan informed them they were not responsible for the repairs to the truck after telling us our warranty covered everything! We were shocked and outraged. The intergerity of this dealership is outlandish! They take advantage of people and will not follow through on the committements they make.They will lie and pretend they are taking care of you and seeing to your needs when in reality they are NOT. Consumers say word of mouth is the best advertising! I am pleading with you.....if you are seriously looking for a car do not purchase it from Harrelson Nissan go to Milton Family Ford! We are not done with Harrelson and will not rest until our case is resolved More