Harrisonburg Ford

Awesome Service My new friend Paulo took very good care of me. Even after the hard time we had with the banks he got me set up with a 2005 Cadillac CTS. Never really My new friend Paulo took very good care of me. Even after the hard time we had with the banks he got me set up with a 2005 Cadillac CTS. Never really thought about owning one or even getting that car. Now i love the car and cant wait for the many years i will have with it. All in all everyone at Ford was amazing and did everything they could to help me out. Thanks so much Paulo More

Amazing Customer Service Greg was wonderful to us. Respected all of our requests and if he didn't have an answer to our questions, he was quick to find the answer. No pressur Greg was wonderful to us. Respected all of our requests and if he didn't have an answer to our questions, he was quick to find the answer. No pressure at all. Let us make our own decisions with no "slick" car salesman lingo. He was even fun to ride around with on the test drive! I think Greg has a customer for life. By the way, I love my Edge!! More

Chris Simmons and Harrisonburg Ford In a world where car dealers are known for high pressure tactics, relentless phone calls, and emails; Harrisonburg Ford stands out in that thei In a world where car dealers are known for high pressure tactics, relentless phone calls, and emails; Harrisonburg Ford stands out in that their staff is knowledgeable, respectful of the customer, and sensitive to what the needs of the customer are. I recently bought a 2014 Ford Focus ST from Harrisonburg Ford where Chris Simmons was my sales associate. Upon meeting Chris and explaining what I wanted, Chris worked diligently to try to find the exact car for me. The process took about 2 weeks of working with other helpful Ford dealers as well as some less than helpful dealers in the region. Ultimately, a car matching the majority of my original specifications was found and made available to me. The car that I ended up purchasing was originally out of my price range, but Chris Simmons and one of the Sales Managers, Rob Minnich, were able to put together a deal that placed a higher spec car firmly into my price range. Although the process took longer than Chris and I had anticipated, my decision to work with Chris Simmons and Harrisonburg Ford was not only the right one, but also carried the best possible outcome. I believe that any successful sales or service company puts emphasis on customer relationships rather than pushing products onto customers. In my experience, Chris Simmons and Harrisonburg Ford are a great example of how great customer service produces a low-pressure and enjoyable car buying experience. More

Purchase Review Easy transaction, got the best deal I could ask for being the vehicle I purchased. They detailed the car with a great warranty and a full tank of ga Easy transaction, got the best deal I could ask for being the vehicle I purchased. They detailed the car with a great warranty and a full tank of gas as well. Offered extra services at discounted prices anD also would help with any changes I would make in the future. Very friendly and easy to deal with. More

sales consultant Great person that worked his hardest to get a vehicle to suit my needs. Appreciate the friendliness. I would recommend him to other car shoppers. Great person that worked his hardest to get a vehicle to suit my needs. Appreciate the friendliness. I would recommend him to other car shoppers. More

2014 FORD FUSION CHRIS IS A GREAT SALEMAN and works hard for his customers. glad we came here and he was our salesperson..he makes you feel welcomed and very friendly. CHRIS IS A GREAT SALEMAN and works hard for his customers. glad we came here and he was our salesperson..he makes you feel welcomed and very friendly. More

Excellent Salesman Paulo Alvez was very experienced about the Ford Edge that we purchased. He was very professional and went out of his way to get us the best deal possi Paulo Alvez was very experienced about the Ford Edge that we purchased. He was very professional and went out of his way to get us the best deal possible. He showed us the service department and assured us the high quality of service that you offer. That sealed the deal. We would highly recommend Paulo to our friends. We were driving through your lot looking at the Fords and Paulo walked up to our vehicle and offered his service. We said not in the rain and he gave us his card and told us to come see him. So on Tuesday, April 29, 2014 we did and because of his professionalization it brought us back and we purchased the 2013 Ford Edge Limited. More

Love the New Explorer! We had a budget and knew what we wanted. Justin was able to help us buy a new 2014 ford explorer and stay under budget!! Thank you Justin!!! :) We had a budget and knew what we wanted. Justin was able to help us buy a new 2014 ford explorer and stay under budget!! Thank you Justin!!! :) More

Love Harrisonburg Ford!! :) The service I received was awesome! Justin went above and beyond to make my first car buying experience a great one! Would definitely recommend your d The service I received was awesome! Justin went above and beyond to make my first car buying experience a great one! Would definitely recommend your dealership to anyone! Thank you so much :) More

Don't buy a new car without talking to them! Great dealer with a unbelievable lifetime powertrain warranty. If you are in the market to get a new car/truck I would say give them a call. I was act Great dealer with a unbelievable lifetime powertrain warranty. If you are in the market to get a new car/truck I would say give them a call. I was actually in another dealer buying a ford focus, when Justin Bowers called me and told me he could not only give me a good deal on the car, but help me out with a lifetime powertrain warranty. The pa dealer I was at let me walk without making the deal, because they could not meet the powertrain warranty. I made the 5 hour trip from pa to harrisonburg just for the warranty, and I was not disappointed! More