Harry Brown's Family Automotive

We live in Rochester, and although there are a lot of dealerships here this is the 2nd vehicle we've bought from Harry Brown's. We've worked with Kevin Lee both times, and honestly he's one of the main r dealerships here this is the 2nd vehicle we've bought from Harry Brown's. We've worked with Kevin Lee both times, and honestly he's one of the main reasons we come back. Kevin makes the car buying process fun and stress-free. He's very knowledgeable about the vehicles and explains everything we need to know. We will come back to Harry Brown's for all of our vehicles More

Excellent Customer Service. So, I had my search down to the exact truck I wanted. Had one picked out on-line from another dealer. I had emailed that sales staff, but only rec So, I had my search down to the exact truck I wanted. Had one picked out on-line from another dealer. I had emailed that sales staff, but only received an automated response. By the time that sales team got back to me, the truck I had decided I would buy, apparently sold..... After searching every RAM dealer within the metro and surrounding areas, I found the RAM I purchased. I filled out the online request -and within 10 minutes had a call back. Arranged a test drive for 11am the next day, and by 1pm, I was on my way home with my truck. Sean won my business not only because the pricing was excellent, but because he responded so quickly - it is how I go about my business as a salesperson. Even in tough times, it's so important to continue to provide the best customer service - and when you do, your business will grow and you will have repeat business. More

Very professional The entire process was very professional. When I make a major purchase I thoroughly research the item to be purchased, including the market, so I am p The entire process was very professional. When I make a major purchase I thoroughly research the item to be purchased, including the market, so I am prepared with the knowledge necessary to make the correct decision. My conclusion was that this was the right vehicle, price, dealership and salesperson and I have not had one minute of buyer's remorse. Yes, I would heartily recommend Harry Brown's and Kevin. More

Great buying experience! Sean did a great job helping me get into a lease on the vehicle I wanted. Was very knowledgeable and did a great job communicating during the process Sean did a great job helping me get into a lease on the vehicle I wanted. Was very knowledgeable and did a great job communicating during the process. Highly recommend! More

Ordered my car online which was not how I wanted to buy a car but the dealership had exceptional customer service, fast response that made the experience easy! car but the dealership had exceptional customer service, fast response that made the experience easy! More

new 2020 ram awesome place to deal with both Dave in sales and Dave in finance did a great job, will buy from them again . from the first phone till i bought the awesome place to deal with both Dave in sales and Dave in finance did a great job, will buy from them again . from the first phone till i bought the truck they made feel like they wanted to deal with me, i went to 4 other dealerships decided this is the place to get the best price, they are up front NO GAMES PLAYED AT THIS DEALERSHIP THANKS STEVE More

They were all so nice and got us in and out in no time. Will definitely be buying future cars from Jason! We appreciate the kindness they showed. Will definitely be buying future cars from Jason! We appreciate the kindness they showed. More

A great experience with NO pressure I've never had a more pleasing experience buying a vehicle. The team at Harry Browns is fantastic! Should I ever have the want to buy a new car ag I've never had a more pleasing experience buying a vehicle. The team at Harry Browns is fantastic! Should I ever have the want to buy a new car again, this is the ONLY place I'll go. It's so worth the short drive! They deal with so many makes and models and have the knowledge to inform well, on all of them. More

This was the easiest and quickest vehicle purchase I've ever had.financing options were explained and financing completed quickly.spent less than an hour and a half with test drive and filling out paperwo ever had.financing options were explained and financing completed quickly.spent less than an hour and a half with test drive and filling out paperwork .price was to good to turn down More

The whole Harry Brown experience was awesome, they really work hard to get me my Durango at a great price, very knowledgeable, very friendly and fast. work hard to get me my Durango at a great price, very knowledgeable, very friendly and fast. More