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Harry Robinson Buick GMC
Fort Smith, AR
2,827 Reviews
We are a New Buick & GMC dealer selling all makes and models of preowned vehicles. We also provide GM Certified Service, Parts & Accessories. We also have a full-service Body Shop working on all makes and models and accepts all insurance.
•Harry Robinson has the largest inventory of the premium brands Buick and GMC.
•We also have the largest Pre-Owned selection in the River Valley.
•We give you more in trade.
•All of the knowledgeable sales professionals have been thoroughly trained by GM on the products we offer.
•We score top in customer service both in sales & service. Remember service is a major part of the sale and for Harry Robinson it’s not just service, it’s certified service.
Call, E-mail or come by and see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,827 reviews
October 09, 2012
I was overall fairly pleased with the purchase process. The salesman was very kind as was all the employees I encountered. My only issues is that the vehicle was not detailed on the inside which they said The salesman was very kind as was all the employees I encountered. My only issues is that the vehicle was not detailed on the inside which they said they would do and the gas tank only had less than 3/4 of a gallon when I picked it up. There policy and what they said is they would have the tank full upon pick up. Sadly I picked it up on a Sunday and no one was available to ask about the issue. We drove 120 miles one way to get it and could not come back or leave it. I've emailed the salesman but he is on vacation. We'll see how they respond. More
by paulcox3
Employees Worked With
John Robinson
October 09, 2012
Awesome people, great customer service. I always use this dealer for all my service issues that I may have. Best dealership around Arkansas and Oklahoma dealer for all my service issues that I may have. Best dealership around Arkansas and Oklahoma More
by terish.bullard
Employees Worked With
Amanda Robinson
October 09, 2012
After several hours of driving aroung looking at trucks My wife and i came to Harry Robinson looking around. It was raining and i was jumping in and out of my truck looking at a few trucks that caught my e My wife and i came to Harry Robinson looking around. It was raining and i was jumping in and out of my truck looking at a few trucks that caught my eye when out runs Chris Wilson with a umbrella and a smile. As we talked back and forth looking at trucks trying to find the best one that suits me and my budget my opinion of the "car salesman" started to change. Chris genuinely cared about my concerns and answered any question my wife or i had. He wasnt pushy and was willing to do what ever it took to make sure we were satisfied. From offering us lunch to make a great deal on a grill ;) Chris is probably one of the best salemans i have delt with. Thanks Chris!!!!! More
by shuff474
Employees Worked With
October 05, 2012
I was not in the market for a new vehicle but due to a wreck I had no choice. Harry Robinson made it very easy and a very enjoyable experience. Ross was great to deal with. I will definitely be using them wreck I had no choice. Harry Robinson made it very easy and a very enjoyable experience. Ross was great to deal with. I will definitely be using them again. More
by Brad Kohler
Employees Worked With
Ross Powell
October 01, 2012
The visit at Harry Robinson was very relaxed and enjoyable. (no pressure). The salesman was very professional and new just when to take the potential sales to the next level. Chris a youngman and if enjoyable. (no pressure). The salesman was very professional and new just when to take the potential sales to the next level. Chris a youngman and if he grows into his natural talents we he will someone all automotive dealerships would be lucky to have. Mike Felder More
by Racerpro1
Employees Worked With
Chris Attee
August 16, 2012
My husband and I went to Harry Robinson to look for a good used vehicle. When we arrived we were greeted by Chris Wilson. He was very friendly and really listened to what we were looking for. After good used vehicle. When we arrived we were greeted by Chris Wilson. He was very friendly and really listened to what we were looking for. After showing us some very good used cars options that met the criteria we gave him, he told us a new car was not out of our price range. In the end he helped us into a brand new 2012 Buick Verano and I LOVE IT!!! Thanks Chris, I will tell all my friends about Harry Robinson. More
by Stacy Cottrell
August 13, 2012
Chris was a great salesman! He was very energetic and really knows how to treat customers! He acts like he has known you all your life and truly makes you feel welcome! I bought a 2005 Mustang from him a really knows how to treat customers! He acts like he has known you all your life and truly makes you feel welcome! I bought a 2005 Mustang from him a month ago and he has made sure to keep up with how I like the car and making sure that I am well taken care of! Thanks so much for all your help! I truly appreciate all you have done Chris! :) More
by jmoore92
August 08, 2012
Pam Thompson was a great help with the purchase of a new car and she went the extra mile. Helped me get started on on the new electronics and followed up with a call to make sure we were doing okay. I als car and she went the extra mile. Helped me get started on on the new electronics and followed up with a call to make sure we were doing okay. I also like the location of the dealership. It is easy for me to find and the service area is clearly marked. More
by nancypp1950
Employees Worked With
Pam Thompson
August 02, 2012
While shopping for a new GMC pickup, I visited the website for Harry Robinson in Ft. Smith, AR. After completing the online information about the vehicle I wanted to trade, Casey Craig emailed me a r website for Harry Robinson in Ft. Smith, AR. After completing the online information about the vehicle I wanted to trade, Casey Craig emailed me a reasonable quote on my trade-in. I was very interested so I visited the dealership and Salesman, John Robinson, showed me what he had in stock that fit what I was looking for. I was very pleased with the way I was treated and felt that I got a fair trade value for my car. The pickup trucks in stock didn't have exactly what I was looking for so John had me visit with Bobby Goodson and I was very pleased with what Bobby was able to add to the truck that made it EXACTLY what I wanted. Overall, I was happy with the dealership, the employees and ultimately with my new GMC Sierra. Thanks, Harry Robinson! More
by burnettd
Employees Worked With
Casey Craig, John Robinson and Bobby Goodson
July 23, 2012
I used the internet to shop and when I made a inquiry on the truck I bought, Casey was very quick to get a price quote I had already contacted sevral other dealerships around the country and always got I ca the truck I bought, Casey was very quick to get a price quote I had already contacted sevral other dealerships around the country and always got I cant give you a quote without seeing your vehicle or only my manager can Quote this and they would call back most of them after I bought a truck from you to bad for them and when I got to the dealership everyone has been very friendly and helpful. This is the second time I have bought a truck from Harry Robertson. This is my first new truck ever and I am 55 so the must of done something right. My wife and I would like to thank Brittany Kirk all her help. I hope that the service can live up to what the sales has done for us so far. Be safe and take care Max More
by Max Hudkins
