Harry Robinson Buick GMC

Easy, quick, & friendly service. I was contacted several times to make sure I was very satisfied with my purchase & experience. I will recommend to others. several times to make sure I was very satisfied with my purchase & experience. I will recommend to others. More

Our experience with this dealership was very good because of the work of Chris Wilson and the sales manager Scott. After a price was agreed to by phone and upon arriving at the dealership to close the deal of the work of Chris Wilson and the sales manager Scott. After a price was agreed to by phone and upon arriving at the dealership to close the deal we were informed that the price was going to be 750 higher than agreed to. We left the dealership very upset, but the next day Chris Wilson along with the help of Scott the sales manger and after several calls from Chris we were able to agree on a price that we could accept. We returned to the dealership and purchased the truck. We we very impressed with the work of the dealership and especially Chris Wilson to help us and we left very satisfied with the dealership and will return in the future for other purchases and service More

It was a Saturday afternoon and I was at Harry Robinson just looking for a new suv. Me and my parents were still in our vehicle driving around the lot. Chris met us at our car and confined me with his frie just looking for a new suv. Me and my parents were still in our vehicle driving around the lot. Chris met us at our car and confined me with his friendly attitude to look at vehicles. He helped find the vehicle I want and before I knew I was convinced to go ahead and sign the deal. I have a new 2011 Ford escape and I owe it all to him for his guidance and understanding. Thank you for all of your help even though I was a nervous reckless. Chris is a great salesman and I wish him luck on selling another vehicle. Thanks More

Mr. Powell made the process of purchasing a used vehicle a very pleasant one! He was extremely friendly, patient, and very helpful in our search. My fiancé and I would definitely recommend to anyone interes a very pleasant one! He was extremely friendly, patient, and very helpful in our search. My fiancé and I would definitely recommend to anyone interested in purchasing a new vehicle to go and see Ross! More

Bought a 2008 Ford Super Duty from Pam a few months ago and then decided that it was not the truck for me,no ones fault but my own.Went back to Harry Robinson and talked to Pam and explained what I would and then decided that it was not the truck for me,no ones fault but my own.Went back to Harry Robinson and talked to Pam and explained what I would like to do.She and Mike the finance Mgr.went out of their way to get me into the truck I wanted and needed.The simple answer why is that I have dealt with many car dealerships and this is the first and only one that really cares about its customers.From the time you walk on to the lot and all the way to the service dept. its nothing but first class professionalism.Period.I will not do business anywhere else. Thank you.Sincerely Jim Seamas More

I was looking for a late model SUV, talked with Pam Thompson but didn't have what I wanted. Two weeks later I found an '11 Explorer Limited on your website, called Pam, she looked & found it was brough Thompson but didn't have what I wanted. Two weeks later I found an '11 Explorer Limited on your website, called Pam, she looked & found it was brought in night before & actually still on back lot. She had it detailed within an hour or so, I drove it a couple hours & bought it same day. Pam was hands down the best sales person I have ever delt with. In fact, I brought my son out three months later & he bought another '11 Explorrer Limited (from Pam of coarse).... Pam is awesome, better take good care of her or someone else will... More

I had a great experience buying my 2012 GMC Sierra at Harry Robinson Buick-GMC in Fort Smith. I live in Springdale and had been looking at GMC dealerships in Northwest Arkansas. I was on my way to Spiro, Harry Robinson Buick-GMC in Fort Smith. I live in Springdale and had been looking at GMC dealerships in Northwest Arkansas. I was on my way to Spiro, OK, and on a whim stopped by Harry Robinson. My salesman, James Durham, could not have been more helpful. He asked questions, was very friendly and showed me what was on the lot. After he realized I was kind of picky about a certain color, he got on the computer and found my dream truck in Arlington, Texas. The price was actually better than I thought it would be and James arranged a dealer swap. Not only did he arrange to get my truck, be he personally delivered it to me in Springdale two days later, as I didn't want to trade in my old GMC. James went the extra mile for me and I would recommend him and Harry Robinson to anyone. -- Kathy Reed, Springdale, AR More

I have bought several vehicles from Harry Robinson Buick GMC. Mr. James Durham has been the salesman that my wife and I have always used. Mr. Durham has always met our every need, he continues to go above a GMC. Mr. James Durham has been the salesman that my wife and I have always used. Mr. Durham has always met our every need, he continues to go above and beyond our expectations . James has always given my wife and I great advice and guidance when buying or trading with him. He has always put our best intrest first and has never tried to sell us anything we didn't need. He has made more than a life long costomer with us, he has made a friend. Everyone at Harry Robinson Buick GMC has been great to us. They have all worked hard for us and treated us fairly. When we bought our first car we were both young. We went to Smith Chevrolet and a sales person there wouldn't even talk to us. We left there and went to Harry Robinson they treated us like we were the only people in Fort Smith want to buy a car. They have never tried to prusser us into buying anything and always there to answer any question and crunch numbers to make the deal go through. Here recently one of my family members went to them in need of a vehicle. This person had bad credit and not a lot of money to put down. The Harry Robinson family made the deal for her. If you are looking for a new or used vehicle go see them at Harry Robinson even if you don't have the best credit score give them a call you might be surprised. More

I was overall fairly pleased with the purchase process. The salesman was very kind as was all the employees I encountered. My only issues is that the vehicle was not detailed on the inside which they said The salesman was very kind as was all the employees I encountered. My only issues is that the vehicle was not detailed on the inside which they said they would do and the gas tank only had less than 3/4 of a gallon when I picked it up. There policy and what they said is they would have the tank full upon pick up. Sadly I picked it up on a Sunday and no one was available to ask about the issue. We drove 120 miles one way to get it and could not come back or leave it. I've emailed the salesman but he is on vacation. We'll see how they respond. More