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Hart Nissan of NOVA

Springfield, VA

4.8
364 Reviews
BUY SMART. OWN CONFIDENCE. Take all the things that make a Nissan a great vehicle - the style, the performance, the features. Add in the confidence of a thorough inspection, a CARFAX® Vehicle History ReportTM and a factory backed limited warranty and protection plan. Top it off with significant savings from new, without the concerns you'd find with a typical used car. When looking for service, maintenance, or repairs for your car, you want to bring it to someone you can trust. Hart Nissan's factory trained technicians will diagnose and repair your car correctly the first time. Trust the proven mechanics at our Nissan repair center to help you get the most out of your vehicle! Scheduled maintenance is the most important component to keeping an auto in prime condition. Our certified car repair specialists are here to keep your vehicle in top shape. We want to share the value of preventative maintenance with you so you don't get stuck down the road. We can also provide vehicle inspections. Stop by or call us today, we're your destination for auto repair in Virginia.
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6570 Amherst Ave

Springfield, VA

22150

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Showing 364 reviews

July 26, 2021

Very friendly and honest. But I’m very annoyed at all the surveys. This is the third one I do. Why wasn’t the first one enough. Just pay your employees fairly and don’t send me a million surveys. They did a More

by romero.13.laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven from Service
Jul 28, 2021 -

Hart Nissan of NOVA responded

romero.13.laura, thank you for kind words. We understand there are surveys that we send out from our dealership and from Nissan North America directly. We do appreciate your feedback and will utilize this to better the business.

July 26, 2021

John was very very helpful. He explained what was needed and why. And they even found a nail in a tire that I had been having trouble with but hadn't mentioned to him. More

by ingramteam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan "JJ" Johnson
Jul 28, 2021 -

Hart Nissan of NOVA responded

ingramteam, thank you for the 5-star review! We appreciate you taking the time to share about your experience with JJ and will be sure to share your feedback with him. We look forward to seeing you again!

July 26, 2021

Great customer service! I’d definitely recommend Hart Nissan. What more do I need to say? Christopher Mitchell is awesome! He provided excellent customer service. More

by meclove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Hart Nissan of NOVA responded

meclove, thank you for the wonderful review! We appreciate the recommendation and the kind words you have for Christopher! We will be sure to share with him, and look forward to seeing you again soon.

July 26, 2021

Since changing to hart Nissan the service has improved tremendously. They know walk you around your vehicle, showing what they will check/looking for. This is great so that you know what to expect in repa More

by justinkesler402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Hart Nissan of NOVA responded

justinkesler402, we certainly appreciate the kind words related to our service department. Thank you for taking the time to share with us. We look forward to seeing you again!

July 16, 2021

Hasnae was Great!! She was intuitive to our needs and made the process mostly painless. The Hart team overall was Fantastic! We are recommending friends. More

by marcsnsf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Alyawi, Hasnae Chibani
Jul 19, 2021 -

Hart Nissan of NOVA responded

marcsnsf, thank you for the kind words and recommendation! We appreciate the feedback regarding your experience with us.

July 07, 2021

This was the best car buying experience I have ever had. Every member of the team from start to finish was excellent. I walked in saw the car I wanted and walked out with exactly that. Five stars all around More

by scottschmidt1230
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Schmiech
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colan Williams
Jul 08, 2021 -

Hart Nissan of NOVA responded

scottschmidt1230, welcome to the Hart Nissan family and congratulations on your new Nissan! We appreciate you taking the time to share with us about your experience. We look forward to seeing you again and thank you for the wonderful review!

June 29, 2021

What can I say!! This Dealership and service Department is the BOMB! everyone is absolutely wonderful. The prices are reasonable, the staff is knowledgeable and always professional! Lance is an amazing sal More

by Shelby_quarles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colan Williams, Mo Alyawi, Joel Glamsch, Michael Neal, Kevin Palmer
Jul 02, 2021 -

Hart Nissan of NOVA responded

Shelby_quarles, thank you so much for the awesome review! We are so happy to have provided you with the customer service and satisfaction that you deserve! We look forward to seeing you again soon.

June 16, 2021

It was a good at Hart Nissan All the sales was nice to me and work with me to get a new car the new car I get is nice and clean and the sale help me with get a deal at the heart Nissan of nova More

by eburnley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Neal
Jun 19, 2021 -

Hart Nissan of NOVA responded

eburnley, we strive for 100% customer satisfaction and are happy to see that our staff met that expectation for you. We look forward to servicing you and your vehicle again!

June 05, 2021

I didn't think it would happen, but Kevin promised. And as a team they delivered. thank you for making this process so easy for me. When asked where did I get my vehicle, you can bet, I for sure. I will sa More

by Robbiesiefker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
maria, lazo, Josh Coplin, Kevin Palmer
Jun 08, 2021 -

Hart Nissan of NOVA responded

Robbiesiefker, we strive for 100% customer satisfaction and are happy to see that our staff met that expectation for you. We look forward to service you and your vehicle again!

May 22, 2021

Dealer told me to pay a certain amount for 4months and then my payments will go to $170-150 a month. I bring in 2 checks the next day and they tell me the deal is for 72months. I asked for the paperwork K More

by Nich
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Glamsch, Michael Neal, Kevin Palmer
Jun 02, 2021 -

Hart Nissan of NOVA responded

Nich, we apologize for the inconveniences that you may have been faced with during your visit with us. We strive for 100% customer satisfaction, and may have fallen short of that with you. I would love to discuss this feedback further with you to be sure that we do not have them same concern arise again, and we do wish to keep you as our customer. If you would please give me a call at 804.522.1694 I would be more than happy to speak with you on the matter. Madison Hendricks Owner Loyalty Manager