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Harte INFINITI
Hartford, CT
482 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 482 reviews
October 06, 2023
I met with Phil Whiteway, we discussed the service visit and he was specific and accurate and made all his commitments. Phil did a great job keepimg me informed and getting me done on time. and he was specific and accurate and made all his commitments. Phil did a great job keepimg me informed and getting me done on time. More
by ediluigi
Employees Worked With
Philip Whiteway
Helpful March 17, 2023
I sent an inquiry and got a very generic response that almost seemed copy/pasted and answered none of the questions I had about the vehicle. I have tried asking again but they never responded. almost seemed copy/pasted and answered none of the questions I had about the vehicle. I have tried asking again but they never responded. More
by Customer
Employees Worked With
Didn't visit in person
January 30, 2023
First I want to say that Paul, then the Beautiful one in the Infiniti side office lady I call her, and the admin lady that called for the appointment sorry don't know their names A+++. As soon as I walked the Infiniti side office lady I call her, and the admin lady that called for the appointment sorry don't know their names A+++. As soon as I walked in beautiful one in the infinti side office greeted me asap directed me right to the legend Paul in which he guided me gave recommendations and answered all my questions with confidence. I gonna say this now if this man ever had a negative review then that person should go to the nearest church kneel down and take a serious look at themselves. Also shout out to the kind lady that called fantastic customer service skills. Only one thing the company should be better at I think is loaners for customers that vehicles have major work on should be available day one. Customer service A+ Facility+ Bathroom cleanest + Mechanics in the back the friendliest guys you'll ever meet they actually say hello to customers.A+++ Paul A+++ take care of this man or I steal him and he'll be working with me at Aetna lol One thing I look is speaking to the customer with confidence, Paul knocks it out the park. A+ Keep up the Biblical work everyone Outstanding Job!!! More
by Ty
Employees Worked With
Dominique Cappa
September 13, 2022
Our experience with Harte Infiniti purchasing a new vehicle was seamless. Both the Executive Manager, Damen Polance and our Sales Person, Rob Rizzo made this as easy as possible for my wife and me. B vehicle was seamless. Both the Executive Manager, Damen Polance and our Sales Person, Rob Rizzo made this as easy as possible for my wife and me. Both of them made sure that all aspects of this process from start to finish was perfect and explaining all of the new technology in full detail. More
by Mmyers
Employees Worked With
Rob Rizzo - 5 Stars
