Harte INFINITI

This is my first experience with Harte Infiniti. The sale process went very smoothly and quickly. They seem to be committed to quality customer service. sale process went very smoothly and quickly. They seem to be committed to quality customer service. More

Joe treated us well. The process was clear and honest. Joe was informative, friendly, not pushy and always helpful. A much better overall car shopping experience than we are accustomed to. It was a qualit Joe was informative, friendly, not pushy and always helpful. A much better overall car shopping experience than we are accustomed to. It was a quality experience. Jim More

My overall experience was great as soon as I arrived at dealer I was greeted right at the door and directed immediately to a sales person. The staff was very friendly and welcomong. All my questions pertai dealer I was greeted right at the door and directed immediately to a sales person. The staff was very friendly and welcomong. All my questions pertaining to the car I was interested in were answered very clearly. I was very pleased with the service I received. More

Working with Joe Finelli was a very pleasant experience. He is very professional and attentive to all of the customer's needs. From the start, before I had even chosen to leas or buy, the minute he saw me a He is very professional and attentive to all of the customer's needs. From the start, before I had even chosen to leas or buy, the minute he saw me appreciating the car (G37xS) he approached and inquired, but in a very low key and friendly way. From then on we established a conversation through which he explained all my options. No undue pressure, no cheap maneuvers. On the contrary, like he very well stated, one thing to consider about Infiniti is the dealership experience, and he is definitely right on that. He represents it. My previous vehicle was an Infiniti coupe (an '06 G35 6MT), and I was considering a change mostly because of the convenience of not having to switch to winter tires every season any more. The G37x (with the sports package) was the natural selection to follow, this time the sedan (for other comfort considerations). The test drive was an excellent experience, including the possibility of being able to take it home in order to show my wife and let her also experience the ride, comfort and features. That closed the deal for me. Very good job, Joe!. I will continue with Infiniti, not only because the cars have nothing to envy any other brand (especially the Germans, which I was also considering before staying with the G37xS), but also because of the dealership experience. Thanks for your proper attention. I look forward to 2015, renewing that lease. More

I interacted with Joe through the process of buying my EX35, and was very impressed with his warmth and jovial nature. I was almost decided on the vehicle I wanted to purchase, and Joe was patient with th EX35, and was very impressed with his warmth and jovial nature. I was almost decided on the vehicle I wanted to purchase, and Joe was patient with the decision making. He was not pushy with his sales process, and explained well the various things related to the car, the sales process, finacing, registration, etc. Harte worked with Infiniti financing and I got a very good rate of loan. I got updates regularly on the progress of the sale and financing, and felt welcome when I went to pick up the car. The business manager, Nate, was also very kind in explaining the add ons, and I ended up buying the 4 extra years of warranty and the maintenance package. I am very happy with my new EX35 and am glad I bought it from Harte/Joe. More

Joe was helpful and friendly. He wanted to make the deal and tried his best although the used car manager wasn't open to reducing the price. The business manager was also helpful. and tried his best although the used car manager wasn't open to reducing the price. The business manager was also helpful. More

This is my 6th Infiniti purchased through Harte and was very happy with the service I received from Joe Finelli! He has been just great and my wife and I will be back again soon. I highly recommend this de very happy with the service I received from Joe Finelli! He has been just great and my wife and I will be back again soon. I highly recommend this dealership to everyone who is looking or an Infiniti or high end used vehicle. There service department is also fantastic and they have created a great atmosphere to wait in. More

I went to Harte looking for an Infinity G-37 Convertible to compare it with the Lexus Convertible. I enjoyed my experience working with Joe Finelli. From the moment we met, Joe was very friendly, consider to compare it with the Lexus Convertible. I enjoyed my experience working with Joe Finelli. From the moment we met, Joe was very friendly, considerate, and was knowledgeable of the car. Joe was also very instrumental in assisting with the registration of the vehicle with NV DMV our home state, which was a very tedious process. Upon picking up the car today, Joe met us at the door, offered something to eat or drink as he did with our original visit, and proceeded to assist with the final paperwork and explaining the buttons and assists on the car as we had asked prior to us taking it off the lot. I especially appreciated Joe's NO PRESSURE approach to sales. The only negative is that we have to return to the dealer next week to pick up two items that were not included with the car - not a big deal - but it is an added 100 mile round trip to the dealer and back. I would definitely recommend Harte Infinity, especially Joe Finelli. More

I bought a new /used car today, and had the most pleasurable experience. Joe was willing to work with me and was attentive to my needs. He really works for his customers. (brings back to memory the pleasurable experience. Joe was willing to work with me and was attentive to my needs. He really works for his customers. (brings back to memory the term ) "good old fashion customer service". No Pressure, No Hype....& and I got a fantastic car. 5*****Star experience More

Joe Finelli is a pleasure to work with. He is very Joe Finelli is a pleasure to work with. He is very responsive, and truly works hard to ensure the customer is happy. I would definitely go back to Joe Finelli is a pleasure to work with. He is very responsive, and truly works hard to ensure the customer is happy. I would definitely go back to Joe for future purchases and highly recommend this dealership. More