Hartford Toyota

I could not have been happier with the service , it all went very smoothly . Only hiccup was with my insurance card date and they even fixed that for me went very smoothly . Only hiccup was with my insurance card date and they even fixed that for me More

Nice people and clean place Easy to get the place They explain me everything and was easy for me understand because they spoke Spanish explain me everything and was easy for me understand because they spoke Spanish More

muy bueno en concesionario me fui satifecho con mi vehiculo y la atension del vendedor omar fue excelente lo recomendaria muy bien gracias vehiculo y la atension del vendedor omar fue excelente lo recomendaria muy bien gracias More

Omar was great! Direct, knew his stuff, no pushy sales tactics. Would recommend Hartford Toyota. tactics. Would recommend Hartford Toyota. More

Great communication before my purchase and great service when I picked up my car. Would highly recommend. when I picked up my car. Would highly recommend. More

So 2021 - 2022 brought a whole new sales experience to car shopping. It is MSRP or above depending on the dealership. No haggling, except maybe a trade in. So had a reservation for a new Ford Lightning car shopping. It is MSRP or above depending on the dealership. No haggling, except maybe a trade in. So had a reservation for a new Ford Lightning with extended battery. Once pricing was released the extended battery option went from being a $10000 dollar option to up to a $20000 option along with many dealerships blowing up the price further. So that left me looking elsewhere. Once I settled on Toyota I looked at another dealership who was only taking orders with a minimum of 16 week wait or longer. I checked Hartford Toyota website they showed several 2022 Tundras available. I was looking at Platinum level trims with the stickers for each vehicle online with the MSRP. Using the price and trim levels I was interested in I did consider a couple of Ford versions which were $10,000 higher, not included dealer markups which as I was told would be based on the vehicle purchased, then the listed Tundras. So I contacted Hartford Toyota and was connected with Jeannette. I met with Jeannette and told her I was interested in the 2022 Tundra 1794 Edition in Army Green. I was told price was MSRP with no dealer markups and the vehicle was scheduled to be in at the end of January. No haggling, no mysteries or surprise charges. I gave her the deposit, met with the Finance guy and told him the only option I was interested in was the 5 year 100000 extended warranty. The truck came in a few days early and arranged to pick up the truck on a Saturday. Signed all the paperwork and was ready to go. Now as everything was new with the Tundra for 2022 I had little to no understanding of the software or what most of the buttons did in the truck, I am not sure if Jeannette did either. So this is probably the only negative I have regarding the transaction is I felt rushed out the door with very little understanding of what worked what in the truck. You have to spend more time with customers going over features. Other than that I have no Service experience yet so cannot rate that. More

I was pleasantly surprised with my experience at Hartford Toyota. I initially went to my local dealership, Hoffman Toyota, to inquire about a vehicle. I was left unhappy with the stale customer service and d Toyota. I initially went to my local dealership, Hoffman Toyota, to inquire about a vehicle. I was left unhappy with the stale customer service and decided to head to Hartford Toyota instead. I was happy with my initial phone call with Richard and decided it was worth popping in despite my previous experience at Hoffman. Once I got in, I was greeted by Richard and introduced to Henry who was both polite and sincere during my visit. I was able to test drive the vehicles I was interested in and discussed all other vehicles I hoped to inquire about. Richard was wonderful in terms of working with me on the financial aspect. I’m glad I was able to work with this dealership and look forward to working with them in the future. More

Had a fantastic experience at Hartford Toyota! My salesman, Omar, was great throughout the whole process. Everyone was so helpful with my car purchase. salesman, Omar, was great throughout the whole process. Everyone was so helpful with my car purchase. More

Hartford Toyota went above and beyond my expectations. From the moment we walked in the door we were greeted and helped. Pat, the used car manager was super helpful, even after we informed him we wanted t From the moment we walked in the door we were greeted and helped. Pat, the used car manager was super helpful, even after we informed him we wanted to purchase new. Jen was amazing, not pushy and SO knowledgeable about every car on the lot. Her manager (can't recall his name) was also incredibly helpful by understanding our unique situation and acquiring a car that fit my wants and needs. I highly recommend Jen and Hartford Toyota to anyone. More