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Hartford Toyota

Hartford, CT

4.6
3,878 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,878 reviews

May 24, 2021

Muy servicial y atienden muy bien. Me explicaron muy bien las formas de obtener el auto y me ayudaron a conseguir lo que buscaba , lo recomiendo. More

by Henrry89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
May 24, 2021

Jennifer went way above and beyond to help me find the Jennifer went way above and beyond to help me find the car I wanted for my family. She is very detail oriented and remembered every single thing I t More

by juliburk76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Benyi, Lizmary Vega, Jennifer Glidewell
May 21, 2021

This is our second Toyota from HTSS. Brianna was great again! This time we texted and emailed all of the details, I didn't even have to go down there, except for pick-up of course! My wife and I are ver More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay
May 24, 2021 -

Hartford Toyota responded

Thank you for the great feedback on both the process and Brianna. In this day and age, it's important for people to be able to complete the buying process from their homes. We are happy it all worked out well for you. I'm glad that with both Brianna's knowledge and our technology, she could make the process seem effortless. Enjoy the new car. Sincerely, Jeanette Taylor Customer Relations Manager

May 20, 2021

Brianna showed the true definition of exceptional customer service! This can make or break a deal, so it goes a long way when you're nice and helpful! Thanks for all your help Bree! More

by Lilian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Webster, Jeannette Garcia, Brianna (Bri) Garay
May 20, 2021

This is the second vehicle I have purchased, and I always get top of the line quality service. Everyone is very friendly, and accommodating. I love their hours! Jeannette Garcia was especially helpful in thi More

by Brittany C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia
May 24, 2021 -

Hartford Toyota responded

Thank you for the great feedback. Jeannette is one of our Senior sales people who has a tremendous knowledge of the vehicles as well as the ability to make people feel at home. Enjoy your vehicle. Sincerely, Jeanette Taylor Customer Relations Manager

May 19, 2021

Bri was very nice and patient. She was also very helpful and the process was very easy going. I'd recommend this place to anyone More

by faithganesh09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andie, Brianna (Bri) Garay
May 21, 2021 -

Hartford Toyota responded

Thank you for the great feedback. Bri is a seasoned pro with her knowledge, patience and helpfulness. We appreciate your recommendation. Enjoy your vehicle! Sincerely, Jen Taylor, Customer Relations Manager

May 19, 2021

Great experience. Friendly and knowledgeable. They had a larger selection than any of the other dealerships in the area. We are very happy with our purchase and the choice to go with Hartford Toyota. Thanks More

by peterjweisberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ardit
May 21, 2021 -

Hartford Toyota responded

Thank you for the wonderful reviews on Ardit. I am glad that you felt he was friendly and knowledgeable. Having customers comfortable and informed empower them to make the best purchase for their lifestlyle. Enjoy your vehicle. Sincerely, Jen Taylor, Customer Relations Manager

May 17, 2021

4 vehicles with Henry, 4 consistent/easy/enjoyable experiences! I recommend him and Hartford Superstore to everyone and they have not let me down yet. Thanks for making car buying great again! More

by jaylobo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Montgomery
May 21, 2021 -

Hartford Toyota responded

Thank you for both the feedback and wonderful loyalty. We appreciate your business. Henry is one of the best! Enjoy your vehicle. Sincerely, Jen Taylor Customer Relations Manager

May 17, 2021

Muhamed was helpful and attentive! I wanted a specific vehicle and he communicate with the proper people and they made it happen! Super happy overall !! More

by Yesenia McCall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi , Gaetano Pagliano, Muhamed Efendic
May 17, 2021 -

Hartford Toyota responded

So happy to hear Muhamed was able to find you the specific vehicle you wanted. He is very knowledgeable and as you saw, quite capable of making it happen for a customer! Enjoy your vehicle. We look forward to caring for your vehicle on the service side of the dealership. Sincerely, Jen Taylor, Customer Relations Manager

May 16, 2021

Leslie was extremely helpful and knowledgeable, made the experience great. Very happy with the vehicle and dealership. I'd recommend them to anyone looking for a car. More

by Anemec72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Richam
May 17, 2021 -

Hartford Toyota responded

Thank you for the great feedback on Leslie. He is one of our seasoned sales associates that has a tremendous amount of knowledge. We look forward to caring for your vehicle on the service side of the dealership. Enjoy your vehicle. Sincerely, Jen Taylor Customer Relations Manager

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