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Hartford Toyota

Hartford, CT

4.6
3,884 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,884 reviews

June 04, 2021

First time at this dealership. Was anxious about buying new vehicle, but Brianna made the experience easy and stress-free. She was very nice and easy going More

by robintobias56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay
Jun 07, 2021 -

Hartford Toyota responded

Thank you for the great review on Brianna. Putting customers at ease and creating a stress-free environment is what makes her one of the top sales people. Enjoy your vehicle. Sincerely, Jen Taylor Customer Relations Manager

June 02, 2021

Toyota Hartford and Bri made my first car shopping experience so great. They were willing to work with me on prices and found me a car I know I’ll keep for a long time. They exceeded my expectations. More

by Zobia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay
June 02, 2021

This is my 5th vehicle from Hartford Toyota and my experience gets better each time! Bri was great to work with, didn’t pressure us at all and listened to our concerns. We left the dealership feeling More

by LaurenB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andie in Finance, Brianna (Bri) Garay
Jun 03, 2021 -

Hartford Toyota responded

Thank you for your continued loyalty with Hartford Toyota. I hope you enjoy your 5th vehicle. We appreciate your feedback on Bri; she is one of the best!

May 30, 2021

Excellent service and help. Very friendly from start to end. It helped us get the car the same day!! Amazing job. I highly recommend Omar! More

by Arturo032080
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
Jun 01, 2021 -

Hartford Toyota responded

Thank you for the great feedback on Omar. He is new to our family, but as you have experienced, a total professional with a lot of knowledge. Enjoy your vehicle. We look forward to caring for it on the service side of the dealership. Sincerely, Jen Taylor, Customer Relations Manager

May 29, 2021

The service was excellent…Muhamed treats me very well and he also makes the process easy and comfortable, I would definitely recommend this place to everyone More

by Ashantawilliams0
Recommend Dealer
Yes
Employees Worked With
Muhamed Efendic, Carlos Orozco
Jun 01, 2021 -

Hartford Toyota responded

Thank you for the terrific feedback on your recent car-buying experience. Muhamed is one of our favorite's as everyone finds him to be knowledgeable, professional and responsive to all our customer's needs. We look forward to caring for your vehicle on the service side of the dealership. Enjoy your vehicle. Sincerely, Jen Tayllor, Customer Relations Manager

May 29, 2021

I give Hartford Toyota and my sales consultant Leslie Richam 5 stars for my experience during my recent purchase of a Toyota Corolla. Leslie assisted me in finding EXACTLY the vehicle I wanted. He made More

by Brad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Richam
Jun 01, 2021 -

Hartford Toyota responded

Thank you for the wonderful review on both your car-buying and salesperson experience. We work very hard to ensure our customers have all the information to empower them to make the best choices for their lifestyles. Enjoy your new vehicle. We appreciate the wonderful review on Leslie. He is a complete professional who works very hard to ensure you have all the information you need to purchase the best vehicle for your lifestyle. Sincerely, Jen Taylor Customer Relations Manager

May 24, 2021

Muy servicial y atienden muy bien. Me explicaron muy bien las formas de obtener el auto y me ayudaron a conseguir lo que buscaba , lo recomiendo. More

by Henrry89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
May 24, 2021

Jennifer went way above and beyond to help me find the Jennifer went way above and beyond to help me find the car I wanted for my family. She is very detail oriented and remembered every single thing I t More

by juliburk76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Benyi, Lizmary Vega, Jennifer Glidewell
May 21, 2021

This is our second Toyota from HTSS. Brianna was great again! This time we texted and emailed all of the details, I didn't even have to go down there, except for pick-up of course! My wife and I are ver More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay
May 24, 2021 -

Hartford Toyota responded

Thank you for the great feedback on both the process and Brianna. In this day and age, it's important for people to be able to complete the buying process from their homes. We are happy it all worked out well for you. I'm glad that with both Brianna's knowledge and our technology, she could make the process seem effortless. Enjoy the new car. Sincerely, Jeanette Taylor Customer Relations Manager

May 20, 2021

Brianna showed the true definition of exceptional customer service! This can make or break a deal, so it goes a long way when you're nice and helpful! Thanks for all your help Bree! More

by Lilian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Webster, Jeannette Garcia, Brianna (Bri) Garay
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