
Hartford Toyota
Hartford, CT
Filter Reviews by Keyword
By Type
Showing 3,871 reviews
We will only bring our cars here. Having experienced numerous dealerships in the area for service of our vehicles, we now only come to Hartford Toyota. The sales staff is exceptionally knowledgeable and numerous dealerships in the area for service of our vehicles, we now only come to Hartford Toyota. The sales staff is exceptionally knowledgeable and courteous, and the service staff is experienced, and prompt every time. Chip, the manager is focused on every customer's best experience, and we can't recommend them enough. More
2019 Rav4 Gas Gauge Issue! I originally gave a stellar review to Hartford Toyota when I first picked up my 2019 Rav4 Hybrid back on 12/14/19. Everyone involved was great. I did I originally gave a stellar review to Hartford Toyota when I first picked up my 2019 Rav4 Hybrid back on 12/14/19. Everyone involved was great. I did quickly realize, with only 500 miles on the car, that it had the fuel gauge problem that so many people are talking about - which includes the 2020 year as well - google "2019 Rav4 Hybrid gas gauge problem" to see what I'm talking about! The problem is you cannot fill the 14.5 gallon tank more than 10 gallons which affects the "Distance to Empty" (DTE) the car can actually travel between tank fill-ups. I specifically purchased this hybrid to be able to travel 475-500 miles between fill-ups and now cannot, unless the problem is solved and you cannot trust the DTE because it's not correct. I've spoken to Toyota Customer Service and was told every dealership knows about this issue, and it's a hit or miss if you are unfortunate to buy a car with this problem, but the buyer should be made aware of this possibility nonetheless. Just an update that Hartford Toyota is collaborating with Toyota Headquarters to investigate this further. More
We had great experience with Dave goduti.. this is our 3rd suv that we purchased with his assistant... I would highly recommend that you contact Dave at Hartford Toyota .. 3rd suv that we purchased with his assistant... I would highly recommend that you contact Dave at Hartford Toyota .. More
Excellent Sales person Jeanette Garcia was very pleasant and helpful and easy to work with. Other personnel were also very knowledgeable and helpful. Overall Sales person Jeanette Garcia was very pleasant and helpful and easy to work with. Other personnel were also very knowledgeable and helpful. Overall experience was excellent. More
Above and Beyond I had 9 months left on my lease and was already over the mileage. I walked into the dealership uncertain of whether to buy out a car I didn't like or I had 9 months left on my lease and was already over the mileage. I walked into the dealership uncertain of whether to buy out a car I didn't like or how to turn it in early and get something else. I drove out of the dealership in a new-to-me RAV4 that I'm loving so far. Henry Montgomery helped me to pick out a car I actually liked that was within my price range. Gaetano Pagliano went over my different options with me to figure out how to pay off my mileage fees. Tony Mumtaz fought for me to get good financing and Carlos Orozco helped me fill out all the paperwork so I could bring my new car home. All of them worked hard to get me the car I wanted within my budget, and to give me a great experience. I can't recommend them enough! More
Dave Goduti and Luis Plaza went above an beyond I came to Hartford Toyota just have my Tacoma appraised and see how far away I am financially to purchasing a newer Tacoma. I met with Luis Plaza and I came to Hartford Toyota just have my Tacoma appraised and see how far away I am financially to purchasing a newer Tacoma. I met with Luis Plaza and he introduced me to Dave Goduti. I didn't think when I first walked in I would be walking out with a new truck. They both took were very fair and patient with me. Luis stood by everything he said he would do. They both made trading in and buying a new truck an excellent experience. Thank you. More
Dave godut and tony montaz was very helpful and patient with my family. It was a great experience with these two guys around. Thank you dave and tony. with my family. It was a great experience with these two guys around. Thank you dave and tony. More
Great experience to buy a car here The combination of knowledge and respect from the staff was exceptional. It made the process of buying a new car a pleasure. This includes the assista The combination of knowledge and respect from the staff was exceptional. It made the process of buying a new car a pleasure. This includes the assistance from the salesman, the financial representative, the general manager and all the staff I dealt with. I would buy my next car here. More
Hartford Toyota was incredible to work with. They were accommodating and thorough through every step of the car buying process. It was such a pleasure working with them and I am so happy with my purchase. accommodating and thorough through every step of the car buying process. It was such a pleasure working with them and I am so happy with my purchase. More
Ms Jeannette was really warm and welcoming and she made the experience for me one to remember. She treated me like family and her personality was awesome. Mr Tony was great as always. the experience for me one to remember. She treated me like family and her personality was awesome. Mr Tony was great as always. More