
Hartford Toyota
Hartford, CT
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Exploration,consultation, negotiation, deal!!! The initial intent of my visit to the Hartford Toyota dealership was exploratory. My lease was expecting in a month and I wanted to understand my opti The initial intent of my visit to the Hartford Toyota dealership was exploratory. My lease was expecting in a month and I wanted to understand my options. Dwight Golden did an excellent job of showing me new vehicle options and explaining the pricing. He was determined that we would come to an agreement before I left the dealership. Despite being a fair amount apart on price, Dwight asked if I would be willing to spend 5 minutes with his manager. I agreed. The three of us sat down and discussed some options. To make a long story short, we were able to negotiate a deal that got me into the vehicle that I preferred fairly close to the price I was willing to pay. What impressed me most was his belief that we could make that deal somehow. Dwight was patient, courteous, tactful and relentless without being pushy. He represents Hartford Toyota and Toyota well. More
2019 Camry SE & solid team at Hartford Toyota First off, I have a very low opinion of sales people in general, so the fact that I'm giving Dwight a good review can be multiplied 10 fold if you kne First off, I have a very low opinion of sales people in general, so the fact that I'm giving Dwight a good review can be multiplied 10 fold if you knew me. They guy was nice, honest and helpful, the rest of the staff was as well. We'll see down the road how the service dept and upkeep on the car pans out, and if it's not up to par, I have no issues roasting them in public reviews/comments such as this. But overall it was a good, easy, non pressure time dealing with everyone while getting this car. The car is great as well. There's a section below to pick up to 10 people I dealt with, I couldn't name anyone other than Dwight. Sorry. More
Bought used car it was unreal Dwight was helpful without being pushy. He provided info when needed and helped the transaction go smooth. Highly recommend this dealership it was a r Dwight was helpful without being pushy. He provided info when needed and helped the transaction go smooth. Highly recommend this dealership it was a really nice experience More
Great experience!!! I want to highly recommend Dwight Lucky. Great salesman. I just leased a new car and Dwight made my experience so much better. He was amazing. He list I want to highly recommend Dwight Lucky. Great salesman. I just leased a new car and Dwight made my experience so much better. He was amazing. He listened, explained, took time to understand, and did not “push”. I’ve been doing business with Toyota Superstore for about 10 years now and it’s always a pleasure. More
Top Notch! Dave spent the time needed helping me decide on my best option. He was professional, friendly and I found him very knowledgeable about Toyota products Dave spent the time needed helping me decide on my best option. He was professional, friendly and I found him very knowledgeable about Toyota products.This was my second lease and I would definitely work with him again! Sheryl C More
Wonderful Experience Dave was friendly and very helpful. He was very familiar with our vehicle and was very patient with all our questions. Best of all he was not that p Dave was friendly and very helpful. He was very familiar with our vehicle and was very patient with all our questions. Best of all he was not that pushy type of sales person that makes you feel uncomfortable, he treated us wit respect and made us feel like a valued customer. Even after we picked up the car and found a minor issue, Dave made sure that the issue was resolved quickly and to our satisfaction. Mike Wells listened to our concerns regarding the issue and took care of the issue with urgency even though it was minor. I was sure they would take care of the issue but was afraid they would treat us as fussy and petty, but that could not have been further from how they treated us. Everyone made us feel like a valued customer. More
Was great. Pleasant and quick! Was a great experience and would come back! Dave goduti was great. I would recommend to anyone if they need a new or used car! Was a great experience and would come back! Dave goduti was great. I would recommend to anyone if they need a new or used car! More
Friendly attentive staff, excellent service. I've purchased 3 Toyota's from 3 different dealerships. Hartford Toyota wins hands down. The service I got from Leslie when purchasing a used Camry wa I've purchased 3 Toyota's from 3 different dealerships. Hartford Toyota wins hands down. The service I got from Leslie when purchasing a used Camry was excellent. He is straight to the point and explains everything really well and makes you feel comfortable in your buying decision. I felt like I was buying a car from a friend. More
Great experience! My husband and I only wanted to test-drive one car model in particular. But when we came to the dealership, we have realized that we need to try out o My husband and I only wanted to test-drive one car model in particular. But when we came to the dealership, we have realized that we need to try out other options. The person assisting us - Sonia - was very nice and helpful, and not pushy in any way. It was a great experience, and we ended up finding a perfect car (different from what we had in mind when we came but that we realized was a much better fit for us)! More
Best car buying experience! The moment we stepped into the dealership we were greeted by Rich as if he’d known us for years! Our whole experience was hassle-free, no stress, tota The moment we stepped into the dealership we were greeted by Rich as if he’d known us for years! Our whole experience was hassle-free, no stress, totally comfortable. Dwight Lucky was our salesman and we can’t say enough about him! He actually made this process enjoyable! A few days after our purchase we had an issue with one of our tires....we brought the car in, spoke with Rich, and he took care of the problem immediately! He took care of us as you’d hope to be taken care of. We will definitely be back for our future vehicle needs! Thank you all! Nelson and Laurie Sousa More