
Hartford Toyota
Hartford, CT
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excellent attention Hi helps the needs of customers. very friendly. Hi knows the product well. The whole shopping experience was good. I am very satisfied with what I bou Hi helps the needs of customers. very friendly. Hi knows the product well. The whole shopping experience was good. I am very satisfied with what I bought More
Excellent service! The seller is very kind, knows the product very well, adjusts to the needs of the customer. the sale was simple and fast. The service is very good. The seller is very kind, knows the product very well, adjusts to the needs of the customer. the sale was simple and fast. The service is very good. More
Respectful Sale This review is very easy for me because it was all about respectful relationship. I was the customer and TK was the salesperson. At all times TK was r This review is very easy for me because it was all about respectful relationship. I was the customer and TK was the salesperson. At all times TK was respectful of my needs, desires, and opinions.. Again I have to say TK was focused on my needs. We talked about the options that made made me chose the car.. Now to put this review in perspective I bought a car and traded a car.. What is interesting is why I decided to make this deal after having visited 2 other Toyota dealers in the area. The other dealers had the same opportunity to make the deal but I saw that they did not respect my needs and this is what I wanted someone who understood what I wanted and that a relationship is more important than getting a better price on something that did not answer my needs. I feel that because of this relationship I will enjoy this car more as time goes on and I will be able to say what a great deal without regrets.. More
I had a wonderful experience at Hartford Toyota. I met with Leslie and he was very helpful. Tony was very good at getting payments where I am comfortable with. Leslie had shown me the new safety deta I met with Leslie and he was very helpful. Tony was very good at getting payments where I am comfortable with. Leslie had shown me the new safety details in the vehicle. Thank you Tony and Leslie. More
Excellence service. The collaboration with each was great team work. I will come back to buy personal vehicle from them.Very one was very friendly. The collaboration with each was great team work. I will come back to buy personal vehicle from them.Very one was very friendly. More
TK goes the extra mile Our sales person TK was very helpful in locating a good deal on a late model used car for my daughter. The car had to be all wheel drive and safe in Our sales person TK was very helpful in locating a good deal on a late model used car for my daughter. The car had to be all wheel drive and safe in all weather conditions. He found her a 2016 Mazda CX5. All this went smoothly except for my mistake when I wrote the incorrect mileage on the title transfer for the trade-in. TK visited CT Department of Motor Vehicles twice (on my behalf) to correct this error, saving me many hours and much frustration. He even drove to my wife's office to get her signature on the corrected form from DMV. In short, TK traveled many extra miles so I did not have to. Great Service! More
Fantastic Service Went in for a late evening test drive and walked away having purchased the exact car I had been looking for. Dave was fantastic. Not pushy. Not stuffy Went in for a late evening test drive and walked away having purchased the exact car I had been looking for. Dave was fantastic. Not pushy. Not stuffy. Not your cliche "car salesman". I was in the market for a bare bones Yaris with a manual transmission and he found me one out of state and had it here in three days. He didn't try to up-sell, didn't try to tack on junk I didn't need or want. I HIGHLY recommend him and would strongly advise that you just ask for him when you walk in. Why risk it with someone else? I also communicated with Patricia Fox online prior to my arrival and she was super quick to respond to questions via email! I never waited more than 30 mins for a response. Also both gentlemen who helped me in the finance area were excellent. I did not catch their names sadly but one of them had only been with the dealership for 4 days but he acted like he had been there for years. They were great! More
Great Experiece!!! This was the best new car sales experience I have had. They had a great 2018 year end inventory and my sales person was "no pressure" but very informa This was the best new car sales experience I have had. They had a great 2018 year end inventory and my sales person was "no pressure" but very informative. He really listened to our needs and worked to find us the right fit and not just something to make a sale. I purchased a car that really fit my family needs and am thoroughly enjoying the experience. The facility is new, clean, and very "customer friendly not only for adults but also if you happen to need to bring your children. They have Wifi available for them to use with their electronic toys as well as a designated room with a TV and a play station. Great Experience, great salesman, and would highly recommend folks give them a chance for your business. More
No pressure and excellent outcome! Little did I know that I would be driving home in a new car when I stopped in on Tuesday. Luis was very knowledgeable, patient and professional. My qu Little did I know that I would be driving home in a new car when I stopped in on Tuesday. Luis was very knowledgeable, patient and professional. My questions were answered and my requests were met with a smile, I am now driving a Certified 2015 Camry that fit all my requirements. I am a safe & happy customer! Thank you Luis. More
Excellent service The whole process is wonderful, Luis did a nice job with the professional service during that time. Everyone at the store is kind and our family had a The whole process is wonderful, Luis did a nice job with the professional service during that time. Everyone at the store is kind and our family had a great experience there. More