Hartford Toyota | Page 207

Great salespeople and pleasant to talk to I went to Hartford Toyota looking for a new tundra, I was looking into ordering it online but I wanted to go in and talk to the dealership first. I as I went to Hartford Toyota looking for a new tundra, I was looking into ordering it online but I wanted to go in and talk to the dealership first. I asked questions about what options people liked and if they had any I could look at in stock. I was steered in the right direction and would recommend them as a great dealer. Hailey was especially nice and pleasant to talk to and I recommend her 10/10 for any online sales or questions. More

Exceptional servicemen My husband and I went into Hartford toyota only to look we were greater by Lesley. He was very pleasant easy going and tried really hard to make us ha My husband and I went into Hartford toyota only to look we were greater by Lesley. He was very pleasant easy going and tried really hard to make us happy although we didn’t go in to buy that day the great customer service he provided in the end we walked away with exactly what we wanted. Exceptional work Lesley! More

Initial Point of Contact I was searching for a vehicle on the internet. It is difficult to get the true feel of the vehicle from the computer. I spoke with Dakota on the phone I was searching for a vehicle on the internet. It is difficult to get the true feel of the vehicle from the computer. I spoke with Dakota on the phone initially. I had asked her various questions regarding the toyota corolla I was viewing on the computer. I had to travel a pretty good distance to actually look at it so I wanted to know as much as possible before making the trip. I was very impressed with the time and patience Dakota had dealing with my questions. I made the trip and bought the car. The car sold itself and the deal was done. We owned a nice toyota corolla. The highlight for me was Dakota's patience with the customer. I wish she would get the commision for the sale of the car. Thanks Dakota! Tony and Eduardo were helpful also. Muhamed was informative too. Finally we delt with Richard whom also made the experience positive. While the car was very clean outside, we asked as part of the deal to have brakes looked at and inside detailed (better cleaned). I don't think brakes were really addressed and there was still sticky marks inside on seats. But we love the car. It sold itself. More

Great experience I just bought my first new car ever a toyota carolla se,being i had no idea how to go about buying a car the staff was extremely helpful i got exactly I just bought my first new car ever a toyota carolla se,being i had no idea how to go about buying a car the staff was extremely helpful i got exactly what i wanted im so happy with my purchase and even happier the staff was able to walk me through everything i would highly recommend hartford toyota to everyone .i love my car . More

A very pleasurable friendly experience We were greeted on our first visit by Henry Montgomery, a very friendly and easy going salesman. He was very helpful in explaining about the Highlande We were greeted on our first visit by Henry Montgomery, a very friendly and easy going salesman. He was very helpful in explaining about the Highlander's features on subsequent visits. We had a ride problem looked at by Alex Hodges and it turned out ok. Ed Calderon was very helpful in going over the lease information and why 70% of people are choosing it instead of a car purchase and answering questions on a followup visit. Needed more visits to explain the Entune features and the safety and information features on the vehicle. Dave Goduti and TK were both good in covering these items. Overall we were pleased by dealer service and personnel. More

Awesome My experience here was great .. thanks to Jeannette and all the coworkers that helped me to get this beautiful car... they are super helpful and answe My experience here was great .. thanks to Jeannette and all the coworkers that helped me to get this beautiful car... they are super helpful and answered all my questions More

Great Experience!!!! My experience was awesome! Thanks to Jeannette and Eduardo for there help and to Jeannette who went above and beyond to have my 2011 Toyota camery. My experience was awesome! Thanks to Jeannette and Eduardo for there help and to Jeannette who went above and beyond to have my 2011 Toyota camery. More

Great Customer Service ! Had a great and easy experience. The customer service was very excellent. Everyone was really helful and efficient. I highly recommend this dealersh Had a great and easy experience. The customer service was very excellent. Everyone was really helful and efficient. I highly recommend this dealership to anyone one in need of a vehicle. More

Great customer service!! Made a first time experience great! I went to Hartford Toyota earlier in May. I was greeted at the door by Leslie. He came inside with me and we sat for some time and discussed what I wa I went to Hartford Toyota earlier in May. I was greeted at the door by Leslie. He came inside with me and we sat for some time and discussed what I was looking for and my options. Leslie was very knowledgeable and kind enough to answer All of my questions without getting frustrated or tired of them, because there were many! We test drove a car and we talked about features. When we got back I explained what I did not like about the car and my concerns. Leslie immediately said "then we must try something better for you". I explained that I travel for work and am in my car all day. I let him know that comfort was so important because of this. We found another car and it worked out great. Leslie was very attentive and patient with me, as I hesitated to sign anything without 100% understanding of what I was doing. He explained to me multiple times and was very calm and reassuring and he took the time to explain why he thought something would or would not work for my situation. Marc was honest and knowledgeable and made sure that you also understood what you were signing before you signed. As my first car buying experience I would tell you how fortunate I was to work with an Amazing team. People that did not make me feel like a bottom line and were willing to make the experience a great one. I Highly recommend working with Leslie, especially if you are nervous, or don't have much experience with buying or leasing. His attitude and willingness to work with you and inform you puts you at ease and he never pushes anything. He let me come to all the decisions by myself but provided information so that I was confident in my decision. More

Above and Beyond on a Rainy Saturday!! Dave Goduti and Eduardo Calderon did an excellent job of customer service with my purchase of a new 2018 Camry Hybrid. I was able to see the exact veh Dave Goduti and Eduardo Calderon did an excellent job of customer service with my purchase of a new 2018 Camry Hybrid. I was able to see the exact vehicle by VIN on the lot, test drive it and we were able to call my insurance agent and get a binder and insurance card on the spot. 0.9% Financing was approved quickly, they had the plates available and I was able to get same day registration and insurance. Dave gave me his cel phone number, saying that he is always available and he delivered the vehicle to my home 75 miles away the next Monday when I was at work. That is customer service!! More