
Hartford Toyota
Hartford, CT
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Excellent & east car purchase! Muhamed made our putchase so easy! No pressure and took his time with everyday! Took about 2 hours to complete everything! Great sales service! I was Muhamed made our putchase so easy! No pressure and took his time with everyday! Took about 2 hours to complete everything! Great sales service! I was purchasing my daughters first car and he took the time to show us the different toyota’s that there were that she was looking for until we found one that she liked. He completed all the paper work efficiently & we came back the next day for the car cleaned in perfect condition. Overall, from the night we walked in we were greated very nicely from the lady at the front desk and provided with further assistance. Will definitely recommend this dealer to all friends looking to purchase a car because of the fact that you are not being pressured to buy a car but they take the time to meet your needs. More
Excellent maintenance care and check up My dad comes here all the time and I go with him to translate. The people here are very servicial and are helpful in every way. He has never had a p My dad comes here all the time and I go with him to translate. The people here are very servicial and are helpful in every way. He has never had a problem since buying his SUV last year. I feel like we are family coming in every appointment. The wait might be long sometimes but it is worth it! More
No pressure sales I checked out Hartford Toyota after visiting another dealership I had done business with in the past, because my previous dealership I felt pressured I checked out Hartford Toyota after visiting another dealership I had done business with in the past, because my previous dealership I felt pressured and they were not listening to what my needs and wants were. At Hartford Toyota, in particular with Thisady Khongdy, I honestly felt they listened to me and did not pressure me into something I was not going to be 100% satisfied with. Car shopping is stressful enough as it is, Hartford Toyota took all the pressure off from the sales front and let me take the time I needed. I would highly recommend Hartford Toyota to all my friends and family and I actually look forward to buying a car from them in the future. More
Accomodating and professional. Great Experience in entire sale process. From Dakota Pare setting up my sale, Dave Goduti handling my purchase, support and delivery and Eduardo Calde Great Experience in entire sale process. From Dakota Pare setting up my sale, Dave Goduti handling my purchase, support and delivery and Eduardo Calderon finalizing paperwork. It was a pleasure all through the process. Dave Goduti is a pro, offering GREAT support for my interests and genuine concern.. More
Great customer service I worked with Jeannette Garcia, she was very helpful and knowledgeable, excellent customer service. I left very happy with the lease. I would recomm I worked with Jeannette Garcia, she was very helpful and knowledgeable, excellent customer service. I left very happy with the lease. I would recommended Hartford Toyota to my friends and family. More
Great Experience Worked with Henry and Eduardo! They were extremely patient ,helpful and knowledgeable! They ensured that we left very happy buyers! We will definitel Worked with Henry and Eduardo! They were extremely patient ,helpful and knowledgeable! They ensured that we left very happy buyers! We will definitely consider this dealer for all our future purchases. More
Excellent customer service Nothing but rave reviews for the staff. Darlene at the front desk was welcoming as we walked through the door Gaetano Pagliano, our salesman, spent 2 Nothing but rave reviews for the staff. Darlene at the front desk was welcoming as we walked through the door Gaetano Pagliano, our salesman, spent 2 hours with us prior to our purchasing our new Highlander, and 2 hours to finalize purchase. He did not rush us as he explained the operation of the vehicle while seated in the SUV with us. We had such a positive experience when we purchased our Avalon from him that we requested his assistance this time as well. Marc Clemons from finance was personable and informative regarding our options as we concluded our transaction. More
Good experience Bought used vehicle in which my mechanic found a few issues which they promptly corrected. Got a fair price and had good communication with sales team Bought used vehicle in which my mechanic found a few issues which they promptly corrected. Got a fair price and had good communication with sales team. More
Worst service, unfriendly staff, waste of my time Didn't get the scheduled service. Apparently, people i spoke on the phone had no idea what they were talking about according to the one of the service Didn't get the scheduled service. Apparently, people i spoke on the phone had no idea what they were talking about according to the one of the service person who was very rude and unfriendly. Hope they get their staff trained, at least, they should know what they are talking about and basic customer service skills. More
Enjoyable purchase of a new vehicle I am very pleased with my entire experience at Hartford Toyota from calling to inquire all the way to leaving in my new truck. Dakota was incredibly h I am very pleased with my entire experience at Hartford Toyota from calling to inquire all the way to leaving in my new truck. Dakota was incredibly helpful in setting up an appointment and easy to get a hold of when we were unexpectedly going to arrive late. I had never thought to make an appointment before but incredibly glad she suggested it as it streamlined the process. All staff I encountered were friendly and helpful and the environment was clean and spacious. I can’t recommend my salesperson Gae enough. He was knowledgeable and honest. He did not try to sell me anything that I wasn’t interested in. I am naive to the car buying process solo and am grateful that I chose this dealership as I left with the exact truck I wanted at the exact price I wanted. Marc, the gentleman who handled my financing and registration was also incredibly kind and helpful. I have no doubt I left with the best deal possible and nothing that I didn’t need. He was flexible, understanding and never pushy. As an admittedly anxious and cautious person the pick up of my vehicle was painless and anxiety free. I look forward working with Toyota for many years to come and highly recommend them for your next purchase. Lastly, I can’t stop smiling any time I’m in my new Tacoma. More