
Hartford Toyota
Hartford, CT
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Pretty good for a Dealer purchase Leased a car for the first time ever. The process was smooth and pain free. Were not there for hours and hours waiting for them to do the paperwork Leased a car for the first time ever. The process was smooth and pain free. Were not there for hours and hours waiting for them to do the paperwork as in a sale. Would recommend them and leasing! More
Amazing, personal and friendly! Let's be honest--who enjoys buying and negotiating for a car? I agree that everyone needs to make money, but let's be fair about it. Hartford Toyota Let's be honest--who enjoys buying and negotiating for a car? I agree that everyone needs to make money, but let's be fair about it. Hartford Toyota is that dealership--fair, honest, friendly and cares about your experience. Richard McAllister, Jr. worked for at least 1/2 hour with setting my wife up with her Toyota Etune account. Jeannette follows through with everything she says she is going to do. Gaetano, our first time with him, was knowledgeable and informative. At the end, meeting with the business manager, Marc Clemons, sealed the experience. His patience, information and ability to answer every question and relate those to his personal experiences makes it all relevant. Thank you to all and when the time comes we will be back. Already referred our close friends in search of their next lease! Hopefully they take advantage of everything you guys have to offer. As a final side note, we have experience at another dealership (Middletown Toyota) and they can't hold a candle to the friendliness, no pressure, great pricing and team approach Hartford offers! More
Vehicle Lease Purchase I could not be more pleased with the staff and service I received at Hartford Toyota. Everyone was friendly, professional and more than willing to ans I could not be more pleased with the staff and service I received at Hartford Toyota. Everyone was friendly, professional and more than willing to answer any questions I had. Great folks from the receptionist to the salesman (Devin) to the management folks. This is my 3rd lease from Hartford Toyota and I'll be back More
An exceptional experience! Wish all sales persons were same. My son had spoken with a Robert and made an appointment for 10am with him, but he was working and requested that I go in and see what is available. My son had spoken with a Robert and made an appointment for 10am with him, but he was working and requested that I go in and see what is available. I met this young sales rep as I walked in and he was very happy to attend to me. He did not try to sell anything to me. He just wanted to know what we were looking for and he worked with me to get it. Denis was relaxed and answered all my questions sincerely. There was no feeling of being pressured to buy anything. More
Customer Service Above and Beyond Salesman TK did a great job finding my new car for me, keeping me informed about delivery time and taking the time to go over the new truck with me. T Salesman TK did a great job finding my new car for me, keeping me informed about delivery time and taking the time to go over the new truck with me. This dealership beat three others in price and trade-in value, so much so that I didn't mind traveling the 70 miles to make the deal. TK and the rest of the crew made the transaction a pleasant experience! Thanks! More
Excellent service Ms Garcia was very informative. Courteous in every way. She was very helpful in helping my wife and I make our decision to lease our new RAV4. Her se Ms Garcia was very informative. Courteous in every way. She was very helpful in helping my wife and I make our decision to lease our new RAV4. Her service to us was excellent. I would recommend her to my friends as the agent to see. More
Exceptional Customer Service We had a specific car in mind when we walked into the dealership. Being that it was a specific hybrid we were interested in, the Manager reassigned a We had a specific car in mind when we walked into the dealership. Being that it was a specific hybrid we were interested in, the Manager reassigned a salesman to us who was very familiar with the car. He didn’t want just anyone explaining it and instead asked if we could wait a few minutes while he freed up Dave Goduti to assist us. Dave was extremely knowledgeable on all of the features of the Prius Prime. He spent much time discussing the features while we were in the car prior to the test drive. When we went for the test drive, he continued to explain while we were on the road. While we could not make our decision that day, the price we discussed was honored when we called a few days later. When we went in to finalize the deal, Dave sat with us reviewing the features once again. When we moved to the paperwork, Eduardo seamlessly handled all of it moving us through it skillfully. Dave also assisted us with the paperwork for the state rebate. These gentlemen worked together like a well-oiled machine. We appreciate their professional customer service. More
This dealership was incredibly friendly and efficient! Thank you very much to everyone at the Hartford Toyota Superstore! We were on a very limited time schedule and also didn't have flexible schedules on Thank you very much to everyone at the Hartford Toyota Superstore! We were on a very limited time schedule and also didn't have flexible schedules on our end but Hartford Toyota Superstore had the vehicle ready on time without even a reminder from us. They really heard us the first time when we spoke and went with it. Even when I said I could only pick up the vehicle during one of their busiest days of the year, they made it work and we never felt crowded or rushed. Great sales staff, very friendly; especially with our kids! We really appreciate it and thanks again. More
Excellent Purchase Experience We have been shopping around for a used Truck for a while, once we found 13 Tacoma at Hartford Toyota, Dakota reaches out to us and we were on our way We have been shopping around for a used Truck for a while, once we found 13 Tacoma at Hartford Toyota, Dakota reaches out to us and we were on our way, once we came to the dealership Muhamed took care of us and made it easiest car purchase we ever had, overall it was great experience, More
nice people It was a great experience and it helped us a lot in our search for a new car and was very satisfied all very friendly and very nice.I would buy again It was a great experience and it helped us a lot in our search for a new car and was very satisfied all very friendly and very nice.I would buy again in this place More