
Hartford Toyota
Hartford, CT
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New Rav4 I had contacted Rich McAllister Jr about jumping into a new lease. He got me in right away with Gaetano Pagliano who was extremely helpful and patien I had contacted Rich McAllister Jr about jumping into a new lease. He got me in right away with Gaetano Pagliano who was extremely helpful and patient with all my questions and made sure everything was all good. Then I sat with Eduardo Calderon who helped finalize the deal. It was such an awesome experience and it all happened so fast! I would reccommend Hartford Toyota to anyone that asks! Thanks guys! More
Easy & Enjoyable From walking in and greeting to the test drive to our final walk through and driving off the lot... the experience was not what I imagined it was bett From walking in and greeting to the test drive to our final walk through and driving off the lot... the experience was not what I imagined it was better! I would definitely recommend Jeanette Garcia 100% when it comes to making you feel welcome and reassures you a great visit all around. More
Treated nicely by everyone Right from the beginning to my driving away in my new 4Runner it was a great experience. I first contacted Dakota regarding the vehicle I was interes Right from the beginning to my driving away in my new 4Runner it was a great experience. I first contacted Dakota regarding the vehicle I was interested in and she got right back to me. When I asked for the price agin Dakota got right back with a price for me. I was already considering a offer from Gale Toyota so if Dakota didn’t get right back to me I would have been buying from them. I came in to Hartford Toyota while on my way to Gale and was met by Dave Goduti who I could tell was very knowledgeable on the 4Runner. We chatted, not a lot to go into as I had already driven and currently had a 4Runner, but he did explain everything to me. We met and talked with the used car manager to get a trade in value, another very nice person. I was very aware of the pricing and trade in as I had already been thru it at Gale. They made an offer, I accepted. All the time everyone was great. I had done business in the past with Hartford Toyota but they just got better. I was a NY Yankee fan which was also plus. Came back the next day and picked up my 4Runner, treated great sincerely felt they cared about me and my experience. I’ll return and will recommend them to my friends. More
Thank You Lisa I was disappointed to hear that Service Advisor Shaun had left Hartford Toyota. I did appreciate working with Lisa and want to Thank her for going ou I was disappointed to hear that Service Advisor Shaun had left Hartford Toyota. I did appreciate working with Lisa and want to Thank her for going out of her way to find me a ride back to the dealership. I appreciate her kindness & attention to detail. I will make sure I return & ask for her when I'm in need of service. More
Excellent customer service Lisa Taylor gave me excellent service when I brought my vehicle in for the recall. She provided me wirh a loaner vehicle. She was easy to talk to an Lisa Taylor gave me excellent service when I brought my vehicle in for the recall. She provided me wirh a loaner vehicle. She was easy to talk to and very helpful. More
VERY FRIENDLY AND KNOWLEDGEABLE. I love everything about this this dealer. The costumer service is excellent. Everyone was helpful and very pleasant.with excellent customer service fr I love everything about this this dealer. The costumer service is excellent. Everyone was helpful and very pleasant.with excellent customer service from Luis Martinez I did purchase a car. More
Great cusomter service Purchased car from out of state. Dakota and Muhamed were very quick to respond to all of my inquiries providing me with the information that I needed Purchased car from out of state. Dakota and Muhamed were very quick to respond to all of my inquiries providing me with the information that I needed to complete the sale. Both made the process quick and easy! Thank you. More
Excellent! I met Rich Mcallister while looking for cars and he helped me the find the car I have wanted for a long time--Dave was great too! They helped me imme I met Rich Mcallister while looking for cars and he helped me the find the car I have wanted for a long time--Dave was great too! They helped me immensely. More
Good experience My experience here was good and quick in terms of getting the car I wanted. I went in already knowing what car I wanted so it was a quick and easy sal My experience here was good and quick in terms of getting the car I wanted. I went in already knowing what car I wanted so it was a quick and easy sale. The salesperson, Jeannette, was very helpful and patient with trying to get the right car from me and explaining everything that the car had. Very friendly and knowledgeable. There was a few discrepancies in pricing but she did a good job of getting this settled and talked about by bringing in another person to explain to us the pricing. My only con was the long wait time between having chosen the car/discussed pricing and signing all the final documents. More
Great experience! TK was was very attentive and had answers to all of my questions. I did not feel any sales pressure or rushed to close a deal. This was the 2nd tim TK was was very attentive and had answers to all of my questions. I did not feel any sales pressure or rushed to close a deal. This was the 2nd time in 4 months we leased a vehicle from Hartford Toyota, and TK. We found the process to be simple, as we closed the deal in hours. The finance manager, Tony Mumtaz was very helpful as he tried to help us with our personalized plates. The new parts manager,Chris Mojsh, who arranged the purchase and set up for an extra FOB minutes before the store closed for Thanksgiving, made our day when he handed us the spare key as the lights were closing. Overall, this was an easy, uneventful experience as we experienced before on our last 3 Hartford Toyota leases. More