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Hartford Toyota
Hartford, CT
3,878 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,878 reviews
October 15, 2017
Need more that a starter. Friday 4:00 PM car diagnosed as needing a starter. Went to HTS around 4:30 PM the service advisor Cassandra told me the dealership closed at 5:00 PM Friday 4:00 PM car diagnosed as needing a starter. Went to HTS around 4:30 PM the service advisor Cassandra told me the dealership closed at 5:00 PM but told me I could have the car fixed the next day. Cassandra verified that the part was there and a mechanic was verified to replace the starter. Saturday I got two calls from Cassandra one around 11:30 telling me the car would be ready early in the afternoon, second call at 1:00 PM letting me know the car was ready. Great service experience with Cassandra. From the time I walked in and approached her she made helping me to get my car fixed and back to me as soon as possible her priority. On a scale from 1 to 10 I have to give her a 11. More
by BB
Employees Worked With
Cassandra Nimro
October 15, 2017
New Rav4 Hybrid This was the 4th dealership I had went to. I had bad experiences at the other 3 and put in an internet request here to try again. Natalie put me in to This was the 4th dealership I had went to. I had bad experiences at the other 3 and put in an internet request here to try again. Natalie put me in touch with Mike who was able to ease my concerns answer some questions and give me a good price estimate over the phone. The price given was several hundred better then any other dealership had given me right off the bat. I'm talking several hundred less then any other dealers price after "negotiation". One of the other sales people at another dealership even suggested the price Hartford gave me was so low they were probably selling me a demo car. Nope, I checked and asked at the dealership, it was not a demo and everything was still packaged up. When I got to the dealership I was handed off to Dave, who was easy-going and not pushy. He still explained some things about the car that some of the other guys hadn't and seemed to know more about how the car actually worked then the other salesmen too. Process to get the deal written up and then pickup the car and sign all the paperwork went smoothly and quick. They showed me everything on the car and made sure I really knew how everything worked and was set up before I left. The experience here was excellent and much better then anywhere else I had been. More
by marissak90
Employees Worked With
Richard McAllister, Jr., Dave Goduti, Michael Conlon, Eduardo Calderon, Natalie Feliciano
October 12, 2017
Great Service I visited the service department and I dealt with Lisa, she was so professional and courteous. She kept me up to date with the status of the repairs I visited the service department and I dealt with Lisa, she was so professional and courteous. She kept me up to date with the status of the repairs on my car. I would definitely recommend going there. The job was done in the time that was promised. More
by Tasha6817
Employees Worked With
Lisa Taylor
October 12, 2017
Excellent service and friendly staff Leslie and Tony actually got me into my new wheels in less than 2 hrs. you must love these gentlemen. So professional!! Please stop by Leslie and Tony actually got me into my new wheels in less than 2 hrs. you must love these gentlemen. So professional!! Please stop by More
by Ckakuru
Employees Worked With
Tony Mumtaz, Leslie Richam, Cassandra Nimro
October 09, 2017
Wonderful Very friendly and fast service. All my questions were answered , went over all my options and sales people that helped me were very nice. Overall grea Very friendly and fast service. All my questions were answered , went over all my options and sales people that helped me were very nice. Overall great experience and I will be with Toyota for a long time. More
by Sandra19901
Employees Worked With
Dave Goduti, Dakota Pare
October 09, 2017
Professional, easy and courteous My experience at this dealer was one of the best ive ever had. I did not feel pressured or rushed to make a decision and Jeannette Garcia my salespers My experience at this dealer was one of the best ive ever had. I did not feel pressured or rushed to make a decision and Jeannette Garcia my salesperson really took the time to listen to what I needed and helped find me the best vehicle and deal for me and my family. Everyone I dealt with was polite and professional and I would recommend this dealer to anyone looking to buy or lease a vehicle. More
by Corollya17
Employees Worked With
Jeannette Garcia
October 08, 2017
Great experience Our second lease.They worked hard to get us in a great deal. Very happy ! Would definitely recommend!! Tony Mumtaz works very hard to give his custome Our second lease.They worked hard to get us in a great deal. Very happy ! Would definitely recommend!! Tony Mumtaz works very hard to give his customers a great deal! More
by SpookySF
Employees Worked With
Tony Mumtaz, Eduardo Calderon, Natalie Feliciano
October 04, 2017
awesome service Treats us like family and gets us into the car we want at the price we want. Will always come back to Hartford Toyota. Great staff Treats us like family and gets us into the car we want at the price we want. Will always come back to Hartford Toyota. Great staff More
by Stitch626
Employees Worked With
Kevin sumlin, Tony Mumtaz, Eduardo Calderon, Natalie Feliciano
October 03, 2017
Awesome experience! Love this dealership! All the employees are super friendly and very knowledgeable! Second time buying a car from them and would come back again in a h Love this dealership! All the employees are super friendly and very knowledgeable! Second time buying a car from them and would come back again in a heartbeat! More
by Faithmarie01
Employees Worked With
Tony Mumtaz, Leslie Richam
October 02, 2017
Great service Natalie contacted me immediately regarding the BMW . I came in for my appointment and the receptionist greeted me with all smiles , the GM came and s Natalie contacted me immediately regarding the BMW . I came in for my appointment and the receptionist greeted me with all smiles , the GM came and shook my hand, and I was paired up with Denis. Overall experience Fantastic happy I shopped with Hartford Toyota ! Major shout out to Marc Clemons defenitley helped out and made it smooth process for me ! More
by RBT
Employees Worked With
Denis , Marc Clemons, Natalie Feliciano
