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Hartford Toyota
Hartford, CT
3,878 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,878 reviews
September 16, 2017
Knowledgeable and friendly customer service reps I love the technology the new building has to offer. I feel like my car is getting the best of the best when I take it there. No b.s.. The service peo I love the technology the new building has to offer. I feel like my car is getting the best of the best when I take it there. No b.s.. The service people are friendly and honest. Never pushy. Cassandra gave me all my options and helped me decided which direction to go in to keep my car in tip top shape. She is very knowledgeable. More
by Traci Murphy
Employees Worked With
Cassandra Nimro
September 16, 2017
Thank you Stephen Elliot If I went to hartford toyota to get a oil change since I have a VIP membership and extended warranty from another state (Virginia) and unfortunately I If I went to hartford toyota to get a oil change since I have a VIP membership and extended warranty from another state (Virginia) and unfortunately I do not have that service with hartfordToyota in CT, but then I have Stephen Elliot (service advisor) who actually helped me out with my oil change a nd I happened to purchase a special synthetic for my car Toyota Camry 2014 I just want to say that Stephen was very nice I have very nice service with him he was ahead of everything I asked if they have car wash for my car after the oil change done and he was already done with that car wash a I have a pretty good service after all. I only wish the price was little low, hope next time. More
by honda accord
Employees Worked With
Stephen Elliot
September 16, 2017
Superb Great experience customer service focused dealership Don't waste your time like other dealerships Wife appreciated orientation to vehicle Mana Great experience customer service focused dealership Don't waste your time like other dealerships Wife appreciated orientation to vehicle Manager honest and sincere Will return to buy more cars at this dealership More
by Highlander Hybrid
Employees Worked With
Devin, Richard McAllister, Jr.
September 15, 2017
My experience was great because I was given great respect I rated excellent because Cassandra was the one that took great care of my jeep and made it easy for me as a customer. She did an excellent job. Also I rated excellent because Cassandra was the one that took great care of my jeep and made it easy for me as a customer. She did an excellent job. Also, Lisa did an amazing job with working with me and helping me out as well with my jeep. More
by gregorio10
Employees Worked With
Lisa Taylor, Cassandra Nimro
September 15, 2017
GREAT DEALERSHIP This place helps you find the car that you are looking for and the people that work here are very knowledge about all the cars they sell on their lot. This place helps you find the car that you are looking for and the people that work here are very knowledge about all the cars they sell on their lot. The also make sure that you are happy with your purchase. More
by thatsit127
Employees Worked With
Gabriel Ortiz, Dakota Pare, Eduardo Calderon
September 15, 2017
Just did a great job for us. The people we worked wit did a fantastic job presenting us with the reasons we should get the highlander, showed us the specifics of the car, and gave The people we worked wit did a fantastic job presenting us with the reasons we should get the highlander, showed us the specifics of the car, and gave us a great deal on our trade-in of my wife's Honda Pilot. We got a newer car, with all the bells and whistles for less money than we were paying monthly on our pilot. More
by Bill Pidto
Employees Worked With
Cody Gill, Thisady Khongdy, Audrin Desardouin
September 12, 2017
Exceptional Experience Hartford Toyota Superstore assisted me in buying my first vehicle. All of the employees that worked with me were patient, friendly, informative, and p Hartford Toyota Superstore assisted me in buying my first vehicle. All of the employees that worked with me were patient, friendly, informative, and passionate about the car buying process. All of my questions and concerns were addressed and resolved without hesitation. This being a first time experience for me, it made all the difference to have such a helpful group of employees! Would definitely recommended to friends and family. Thank you Hartford Toyota! More
by TBraidich
Employees Worked With
Marc Clemons, Luis Martinez, Cody Gill, Eduardo Calderon
September 12, 2017
Great Dealership They were helpful and am definately going to visit again.I found the Car on internet and It was much better expirience at the dealership. They were helpful and am definately going to visit again.I found the Car on internet and It was much better expirience at the dealership. More
by ssaini1980
Employees Worked With
Gaetano Pagliano, Marc Clemons, Natalie Feliciano
September 12, 2017
Buy Your Next Toyota at Hartford Toyota! I recently purchased a 2017 Toyota Highlander for my wife and the whole experience was fantastic. Everyone from the Sales Manager to the Sales Associ I recently purchased a 2017 Toyota Highlander for my wife and the whole experience was fantastic. Everyone from the Sales Manager to the Sales Associate to the Finance Manager were knowledgable and easy to work with. They also worked with me on my trade and took care of everything including paying off my loan. Finally, they were patient and professional and followed up at appropriate intervals as it took longer than originally anticipated. I would recommend Hartford Toyota to my friends and family. More
by AGillis
Employees Worked With
Richard McAllister, Jr., Dave Goduti, Eduardo Calderon
September 11, 2017
Get your Toyota serviced here! My wife fell in love with the Rav4 Limited in a special color combination. Buying process was very rapid and (my fault) should've been more carefully My wife fell in love with the Rav4 Limited in a special color combination. Buying process was very rapid and (my fault) should've been more carefully researched. We paid about $4700 more than we could have if we'd gone about 10 miles farther away to another dealer. No biggie -- more detail about the purchase experience later. That being said, the *real* reason to come here is Chip Benyi -- the Service Manager. He is a wonderful person. Prior to working at Hartford, he was employed by Hoffman. We've known him for years. His pleasant, professional demeanor and eagerness to surpass customer expectations is amazing -- and trickles down to all employees in the Service department. Pricing for dealer servicing here shouldn't frighten you -- compare. We actually find that we save money (and gain peace of mind) by having our car serviced here (oil change price is lower than almost anywhere else for Synthetic oil). We just put four new tires on -- and they beat the "discount" competitors for the OEM tires. It's now long after our 5 yr/50000 mile warranty, and we're still getting the car serviced regularly at Hartford Toyota. Their new service facility makes it a breeze to visit, and is very comfortable if you must wait. More
by Louie888
Employees Worked With
Chip Benyi, Gabriel Ortiz, Carl Maratta, Bo Myta, Jave Mohoney, Cassandra Nimro
