
Hartford Toyota
Hartford, CT
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Best experience I've ever had Coming in to this as as a new car shopper I was nervous but I got so much help and everyone was really open and honest with me and worked with my need Coming in to this as as a new car shopper I was nervous but I got so much help and everyone was really open and honest with me and worked with my needs to help me get the car I really wanted! More
Highlander Lease Our experience at Hartford Toyota was unparalleled when compared to other dealers we have used in the past. All members of the team were knowledgeable Our experience at Hartford Toyota was unparalleled when compared to other dealers we have used in the past. All members of the team were knowledgeable, accommodating and efficient; especially Guy, who led us through the buying experience with exceptional professionalism and a simply delightful personality. We are looking forward to working with Hartford Toyota for years to come. More
Great service and many options The store has a variety of car options ranging from certified second hand models to brand new models. The sales team has a lot of experiences and is v The store has a variety of car options ranging from certified second hand models to brand new models. The sales team has a lot of experiences and is very knowledgeable. Although the price is slightly higher than kbb, the service is excellent. I enjoy my experience in the store and I had confidence when purchasing a second hand certified model. Overall, the store is really good. More
Dealing with Toyota. W I'be purchased many cars in my lifetime, both new and used, but I never had such a wonderful experience like the one I had at the Hartford Toyota Deal I'be purchased many cars in my lifetime, both new and used, but I never had such a wonderful experience like the one I had at the Hartford Toyota Dealership. I was treated with such deference by the sales associate, the business manager, even the general manager. Now I am a Toyota Person for Life! More
Good people doing good by their customers...... Our family recently purchased a new Highlander and the experience was a very pleasant surprise. Like most consumers we dreaded the new car buying proc Our family recently purchased a new Highlander and the experience was a very pleasant surprise. Like most consumers we dreaded the new car buying process, but we found all our fears were misplaced, and the experience at Hartford Toyota proved that. We'd like to thank Guy Pagliano, Michael Conlon and Tony Mumtaz for their sincere efforts to help us make an enjoyable intelligent decision, without the typical hype and drama. You'd be wise to stop in and see how they can help you. We had no previous relationship with this dealership and live an hour away from Hartford but it was well worth our time. More
Great experience, I started on the Internet and received a lot of important information and help. Dakota helped me decide exactly what I wanted. Thanks for all the help I started on the Internet and received a lot of important information and help. Dakota helped me decide exactly what I wanted. Thanks for all the help More
Sales, Internet and finance Everyone is friendly. Dave was upfront and honest with me. Helped me throughout the process and was understanding. Dave is very friendly and personabl Everyone is friendly. Dave was upfront and honest with me. Helped me throughout the process and was understanding. Dave is very friendly and personable. The internet rep was amazing. Extremely helpful. Tony was also helpful at times. Tony may need to give customers more intentions and give customers full disclosure about the finance side of the business. I was left with a lot of questions which I tried multiple times to reach Tony to the point that I had to go in myself to meet with him in person. More
Excellent service Let me begin by saying Luis, Jim and Marc were excellent to work with. They were knowledgeable gave good advice and understanding! Cody on the other h Let me begin by saying Luis, Jim and Marc were excellent to work with. They were knowledgeable gave good advice and understanding! Cody on the other hand is what you expect in a dishonest car salesman. Reminded me of how the Mcdonald brothers were deceived by the salesman with a handshake. Whatever he tells you with a handshake PLEASE get it in writing. He was unapologetic and almost cost the dealership a sale. Then strode in Jim Webster and rectified Cody's error and fixed his lies! All 3 were excellent and I would recommend Hartford Toyota, but I would recommend that you never trust the handshake of Cody!!!!!!!!! More
Excellent experience T.K was very helpful and attentive Best car shopping experience ever, at 58yo I've visited a few dealerships this one is #1. T.K was excellent, very helpful and attentive and walked me Best car shopping experience ever, at 58yo I've visited a few dealerships this one is #1. T.K was excellent, very helpful and attentive and walked me thru the lease process effortlessly other staff members very friendly. More
"Sales,Management,Internet,and Finance...⭐️⭐️⭐️⭐️⭐️!" When I decided it was time to lease my 5th Toyota, my first contact was with Robert over the internet. Robert answered all my questions in a timely m When I decided it was time to lease my 5th Toyota, my first contact was with Robert over the internet. Robert answered all my questions in a timely manner, he made me feel comfortable, so I decided to give Hartford Toyota my business. I drove up to Hartford Toyota Superstore it was an impressive looking dealership very polished and futuristic building. Upon entering the building I was greeted warmly by the receptionist who informed me that Robert was expecting me and would be out shortly, Robert greeted me and then introduced me to Henry and explained he would take care of the transition. Henry introduced himself to me and my family, and got right to work asking us to come out and look at the vehicle, ask if we would like to test drive but, I explained it wasn't necessary because we already leased a Sienna and love the car, then Henry brought us back in and sat us down and got right to work running around getting everything ready for us to lease, while he was busy doing that, Richard McAllister jr came over to introduce himself and personally thank us for coming to do business at his dealership, he was friendly and made us feel welcome, he invited us to bring the kids over to watch a movie, that was a very kind gesture, but the kids were content playing video games on the iPhone. After some time passed Henry told us we were ready for Marc in finance, Marc was very friendly and personable getting us through the process. After we were all signed up, Henry went over everything in the car and helped us sync up the phone and thanked us again, and we were on our way. All and all it was the best car buying experience ever! So,if your searching for a great car and an excellent buying experience I would highly recommend Hartford Toyota Superstore! Sincerely, James M. More